My computer freezes after I type in my password and gives me a black screen. I also get a small window with a message:
“can’t reach this page
make sure the web address http://www.reimageplus.com is correct”
It has completely blocked my computer and I am unable to access my computer.
In such situations when you cannot run the computer normally, you should reboot the system to Safe Mode. This mode allows getting a limited access to the system and checking what might be preventing from starting up in normal mode or triggering the black screen. When in Safe Mode, you should check install available updates or some of the updates were installed, you should remove them because they may have triggered the error. Furthermore, you should check your computer for the malware by scanning the system with an updated anti-malware or anti-virus program because these problems might be triggered by some cyber infection.
Sincerely,
2-spyware team.