Severity scale:  
  (18/100)

Remove Immediate Action Required (Removal Instructions) - Free Guide

removal by Ugnius Kiguolis - - | Type: Adware

Immediate Action Required is a fake notification that might pop-up out of nowhere and prompt users to download useless bogus software

Immediate Action Required fake alert
Immediate Action Required is a fake alert that usually pop-ups on machines that are infected with adware

Immediate Action Required is a scam that users might encounter while visiting various websites on the internet – it is a part of the notorious “Your system is infected with 3 viruses” scheme. Crooks prepare specially-crafted websites on various domains which trigger fake alerts, claiming that visitors' computer is infected with a Trojan[1] or other malware.

Once the Threat Detected: Immediate Action Required pop-up button is clicked, users are offered an alleged system scan. The page uses social engineering[2] techniques to scare victims, and they are asked to download and install potentially unwanted programs (such as Advanced Mac Cleaner, Mac Auto Fixer, Driver Tonic, Malware Crusher, etc.) in order to remedy the situation.

Redirects to Immediate Action Required scam can occur after visiting a malicious website, although users infected with adware tend to see this notorious notification more often. Therefore, if encountered, you should never download any suggested apps or interact with the scam in any other way. Nevertheless, if your machine is affected with adware, you will have to uninstall it to remove Immediate Action Required alerts for good.

Name Immediate Action Required
Type Online fraud, tech support scam
Category Adware
Infection means Users infect their machines with adware during the installation of freeware and shareware
Domains that push the scam  Apple.com-faster.live, Apple.com-speed-macos.live, nextmobile.site, tweakingtools.info, etc.
The fake malware names displayed  E.tre456_worm, Zeus Trojan, Tapsnake CronDNS, Dubfishicv, etc.
Associated risks  Money loss, installation of useless software, malware infections
Removal Scan your computer with anti-malware software (such as Reimage Reimage Cleaner ) or check for potentially unwanted programs manually as per our instructions below
If you got scammed If you paid money, you should immediately contact local authorities that deal with fraud and report the incident. Additionally, you should change all your passwords 

The purpose of the Immediate Action Required scam is to make users believe that their computer is under tremendous risk, and they need to repair it before the alleged consequences. While the scheme is identical to tech support scams, the goal of the dodgy site authors is to make users download and install scare programs and then pay for their licensed versions.

In fact, the operation of these programs is the same as the sites' they were downloaded from – users are deliberately misled into believing that their computers are in trouble and need fixing. The difference is that, once downloaded, fake system tools might be difficult to get rid of or even install other PUPs or malware on the device without permission.

Threat Detected: Immediate Action Required Trojan virus scam can be encountered on Google Chrome, Safari, Internet Explorer, Mozilla Firefox, or any other browsers, as well as all operating systems, including Windows, macOS/Mac OS X, iOS, Android, etc.

Immediate Action Required

Online scams like Immediate Action Required work so well due to the basic human instincts and lack of IT knowledge

Online fraud and most popular scams are easy to crack for more proficient computer users – even casual internet browsing my lead users to Immediate Action Required Trojan virus e.tre456_worm_windows alerts, or similar. Over time, people learn how to react and avoid falling into cybercrooks' traps, and the scam aspect becomes very apparent.

However, there are several groups of people who are more vulnerable to online fraud, especially the elderly. Unfortunately, but that is what threat actors are accounting for – they want users to download software that might even harm their computers and extort money out of them, all for personal monetary gain.

Immediate Action Required meaning can be difficult to understand to some, especially if they never encountered online scams before. The message, which usually is presented as a pop-up, reads the following:

Apple.com-scan.live says

IMMEDIATE ACTION REQUIRED

We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

Press OK to begin the repair process.

Note that the website delivering the message can be different – and usually is. Examples include Apple.com-repair-os.live, Apple.com-speed-macos.liveApple.com-fast.liveApple.com-faster.live, and many others. This is because Google and anti-malware vendors flag the sites as malicious, and they are quickly shut down. Unfortunately, cybercriminals can operate Immediate Action Required Trojan virus scheme on thousands of websites, and never be caught while doing it.

Immediate Action Required affects all browsers
Immediate Action Required bogus message can affect all the installed browsers, as well as different operating systems

Once “OK” is clicked, victims land on the site which claims “28% system damage,” “malware, phishing, spyware traces” was detected, and that sensitive information, such as banking information is at risk of being exposed to cybercriminals. Additionally, a timer of five minutes is shown to users, which, once expired, would result in “permanent damage to the system.”

There is nothing real about the Immediate Action Required message, here's why:

  • The site that shows the message is not a genuine Apple website, as evident by looking at the URL bar;
  • e.tre456_worm_osx or e.tre456_worm_windows does not exist – it is a fake virus (although crooks sometimes use names of real malware, such as Zeus Trojan);
  • No browser can determine whether your computer is infected with malware – only dedicated applications that need to be installed on the device with special permissions can do that;
  • The timer is just pure nonsense – it is added to make users act immediately without thinking;
  • Real malware that focuses on data theft would not wait and harvest the available details immediately.

To make Immediate Action Required trojan virus e.tre456_worm_windows scam more believable, malicious actors use AppleCare Protection Plan logo (a real scheme used by Apple to warrant the sold products for an extended period of time) along with identical look of official site used by the company – these features provide a false sense of legitimacy, and, unfortunately, make users fall for the Immediate Action Required fake alert.

Adware made Immediate Action Required phenomenon a frequent event on many users' browsers

The reason why some users encounter Immediate Action Required pop-up seemingly out of nowhere is adware. It usually gets installed along with freeware or shareware applications without asking for direct users' permission, so they are rarely away that a PUP is causing the unwanted redirects to malicious scam sites.

Initially, adware was called spyware – unwanted software that harvests various information from the host machine and sends it off to marketing firms to process for targeted advertising schemes. Over time, however, due to various lawsuits and similar incidents, adware had to be re-labeled to a “potentially unwanted program.” While some of the adware apps show non-intrusive ads and can be eliminated relatively easily, some PUPs can cause havoc on the infected machine.

The notorious cases of Wajam[3] or Superfish adware prompted the community to look at this seemingly harmless software more seriously, and, in some cases, experts are keen to categorize some such programs as malware.[4]

Besides Immediate Action Required fake alert, users might also encounter similar scams, including:

Immediate Action Required trojan virus
Immediate Action Required is not the only scam users encounter, as adware might also redirect to other fake sites that offer free prizes or ask to provide sensitive details

Immediate Action Required removal from the browser is simple – do not pay attention to the notifications to download fake software, and simply ignore it. Close the down your browser, and scan your machine with anti-malware software like Reimage Reimage Cleaner or terminate the unwanted programs manually by using our instructions below.

Ways to stay away from adware and scams that it might bring you to

Encountering online scam and ignoring it is one thing, but having the system infected with an adware might result in an increased risk of malware infection, data leak, money loss, and other repercussions. Therefore, the malware research team at losvirus.es[5] urges users to avoid the installation of potentially unwanted programs in the first place, and you do not need to be a PC expert for that.

First of all, you need to be aware that most PUPs are spread in a single software package that comes from third-party sites that host freeware and shareware. The most popular sites are equipped with various policies and also monitor the apps that are offered to site visitors. However, the line of the app being relatively secure and borderline dangerous is sometimes thin, so you should always be careful regardless.

When installing a new application from a third-party site, make sure that you never rush the process and always be vigilant: lookout for small print texts, deceptive deals/offers, misleading button placements, and pre-ticked boxes. Most importantly, you should always opt for Advanced or Custom settings instead of Recommended/Quick ones, as it is sometimes the only way to uncover and remove optional components before they get installed on the computer.

Get rid of persistent Immediate Action Required trojan alerts from Google Chrome, Mozilla Firefox, and other browsers

If you ended up on Immediate Action Required scam site, it does not immediately mean that your computer is infected (at least not with a Trojan as claimed by the fake alert). Redirection tendencies on various sites are common, and sometimes all it takes is to visit a malicious site, and you be linked to a scam site that tries to make you download bogus software or call fake Windows technicians.

Immediate Action Required asks to download fake tools
The main goal of Immediate Action Required scam is to make users download scareware applications which show fake positives deliberately to make users buy a full version of the bogus program

Nevertheless, if you encounter Immediate Action Required virus alerts often, you should be aware that the reason for redirects, pop-ups, and other intrusive content is not coming from a malicious site but rather an adware program that was secretly installed without you noticing. In such a case, Immediate Action Required removal would require you to find which application is causing the unwanted activity and uninstall it. If you want to do it manually – check out the manual guide below.

If you want to remove Immediate Action Required fast, you should opt for automatic malware removal software. If you pick this way, you will be ensured that all the relative files are deleted from your system and there is no way for the PUP to come back. The final step to terminate adware is to reset each of the installed browsers, as ad-supported software often makes changes to initiate the unwanted browser activity.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Immediate Action Required, follow these steps:

Uninstall Immediate Action Required from Windows systems

To get rid of Immediate Action Required trojan virus e.tre456_worm_windows fake alert from Windows, find all the unwanted applications via the Control Panel:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Immediate Action Required and related programs
    Here, look for Immediate Action Required or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove Immediate Action Required from Mac OS X system

Macs are often targeted by “Your system is infected with 3 viruses” and similar scams. To stop these from appearing on your browser, proceed with the following instructions:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Immediate Action Required or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Immediate Action Required from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Immediate Action Required and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Immediate Action Required removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase Immediate Action Required from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Immediate Action Required should be removed from your Microsoft Edge browser.

Delete Immediate Action Required from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Immediate Action Required and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Immediate Action Required removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Immediate Action Required from Google Chrome

Google Chrome might be affected by changes initiated by adware. You should reset its settings in order to stop adware traces from continuing the unwanted activity:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Immediate Action Required and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Immediate Action Required removal. Click on 'Reset' button to complete your removal

Uninstall Immediate Action Required from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Immediate Action Required or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Immediate Action Required removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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