I am so desperate for hep> I have a Mac RAT virus and for 8 months my devices are controlled and 9 reinstalls by Apple doesn’t fix it. I have lost my job, infected two other people’s systems and I am becoming hopeless and seriously depressed. Malware byes, Avast and BitDefender are useless. I have spent hundreds and hundreds of dollars ad nothing has worked. Please, please tell me what I can do.
I have a Mac RAT virus and for 8 months my devices
shanon1122, | Mac virus |
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First of all, you need to ensure that your network is secured, so enable a strong password. If you are using port express, you can find all the recommendations here.
Now go to System Preferences. In the iCloud section, ensure that the "Keep Back to My Mac" option is unchecked. Now go to the Sharing section and make sure that all options are unchecked. Basically, you need to ensure that all the sharing options are off.
As for RAT removal, it can get really complicated, as there is much unknown malware that might be very difficult to eliminate. If the said security software did not help you (along with Apple support), we highly advise you to try Intego - developers behind it were in the business for more than 20 years, back when Mac malware was considered to be a myth.
Finally, change all your passwords, including iCloud, Admin password, Apple ID, wireless network, etc.
Good luck
2-spyware team