Hi. I updated one of my programs and then realized that it was infected. Now I have discovered that all my files are locked! What could you recommend to unblock them?? thanks
Problems with KeRanger virus
wolverine, | KeRanger virus |
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Thank your for asking us about KeRanger virus. It is a specific malware, which is categorized as 'ransomware'. We are sorry to tell you that there is no way to decrypt your affected files without paying a ransom. In fact, there is no guarantee that making this payment will help you get a needed decryption key, so you should stay away from this payment. In this case, you should try to restore your files from backup. Besides, don't forget to remove KeRanger ransomware from the system because it can try to encrypt even more of your files.
To get more information about this threat and its removal, we strongly recommend reading this post: How to remove KeRanger virus?. We believe that you will find some useful information there.
2-spyware team.