Hello,
what would you recommend in permanently deleting the virus? I also need to get the encrypted files back. Thanks.
Hello,
what would you recommend in permanently deleting the virus? I also need to get the encrypted files back. Thanks.
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Thank you for the inquiry. Before you even think of the data retrieval, you should eliminate the threat permanently. Install an anti-spyware program. It will delete the virus in a blink of an eye. However, it does not decode the locked information. There are such programs as PhotoRec or R-studio which might be of any use. Lastly, take a look at this article for important information as well – CryptoShocker removal instructions.
Sincerely,
2-spyware team