Yes i also was contacted last night. I have MaCAfee and i also let these guys on my computer thinking it was the same. How do i know what to do at this point? I called macafee and they checked everything and said it was fine no viruses detected etc, buy i am still concerned.
Yes i also was contacted last night
Nes, | www.helpme.net scam |
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This scam is related to the adware-type intruder and possibly other potentially unwanted programs, so your security software may not indicate these intruders. However, when any related file or application is still on the machine, you cannot get rid of the spyware completely.
Support Scam can cause redirects to other questionable sites but don't affect the machine in general, so cleaning the computer with the anti-malware program might be the only thing you need. This guide also has a video showing how to get rid of the program, so rely on those steps and other techniques listed in the article.
There is no need to panic, because scammers may not access the important data about you if you don't let them on the machine. Avoid any contact that is initiated on the website, additional pop-ups, and so on. Take the PUP distribution ways into consideration and try to avoid such infiltrations in the future.
Sincerely,
2spyware team