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Remove Facebook Suspension virus (Simple Removal Guide)

removal by Julie Splinters - - | Type: Malware

What lies behind Facebook Suspension virus?

Facebook Suspension virus happens to be another assault made by the hackers. Months have passed after the appearance of the Facebook virus and it seemed for a while that hackers forgot about the social network and decided to give a break for the virtual community. Nonetheless, the Internet still remains not only the source of knowledge and information but the place perfect for cyber crimes. The current malware alarms users to block their account for the supposed violation of the terms of use. Such technique has been a common and popular tool for causing stress and horror. Credulous users might recklessly click on the provided link without even suspecting the legitimacy of such alert. In this article, we will present the overview of the malware and recommend Facebook Suspension removal means. Do not delay the elimination as the malware is likely to cause a series of unpleasant and destructive consequences. One of the ways to remove Facebook Suspension is to install a security application, such as Reimage Reimage Cleaner Intego.

Facebook Suspension Alert

Questions about Facebook Suspension virus

Most of Facebook virus variations operated as computer worms. It means that one of your friends might have got infected, and his or her computer automatically sent Facebook comments and messages containing the infected link. However, the problem is that these fake messages looked like the original notifications sent by your friends. Thus, deciding whether the message was original or fake became a puzzle. With Facebook Suspension scam, things are different. It is still quite new, so it is unknown how it chooses its victims. There are speculations that the hackers send the infected notifications randomly, or the victims receive the menacing notification after visiting insecure domains. The alert is written in an official manner, so users might not question the identity of the authors. Take a look at the message:

Dear Facebook User
We have reviewed the suspension of your Page. After reviewing your page activity, it was determined that you were in violation of out Terms of Services . We have provided a warning to you via email, but you have not responded to out notification. Therefore, your account might be permanently suspended.

if you think this is a mistake, please verify account on the link blow. This would indicate that your Page does not have a violate out Terms of Service. We will immediately review your account activity, and we will keep in touch.
Verify your account at the link below: Please use Desktop (Computer) Device for more secure.

(apps.facebook.com/facbsecpagesveriiys)

Thank for being part of FacebookCommunity,
The FacebookSecurityTeam.
© Inc. 415 Department, PO Box 10005, Palo Alto, CA 94303

If you click on the provided link, you might be directed to the severely infected domains. Thus, Facebook Suspension redirect might cause a great deal of problems. Attracting lurking viruses might result in the system wreckage or your Inbox might be overcrowded with Facebook Suspension alerts. There is a probability that the hackers might gain remote access to your computer. In the message, they encourage using the computer for the supposed security reasons. What is more, the verification process might be just baiting to obtain more information about your account and the operating system as well. Lastly, take an attentive look at the sender‘s email address. Usually, you can contact the Facebook support team via Help Center. In this case, the fraudulent message is sent from facteamsupport@supportpages.online. The hackers did their best to impersonate the original team. However, the second part of the address gives suspicions over the legitimacy. Thus, before making any reckless actions, take such details as sender‘s of email address and the absence or presence of credentials into the consideration. In the fake alerts, you might also spot spelling mistakes or typos.

The prevention and removal options of the virus

It is likely that you got infected with Facebook Suspension virus visiting an insecure domain or clicking on the infected link. In addition, you might have downloaded the virus along with the recently installed application. In order to locate possible PUPs and malware, opt for “Advanced” installation mode. It will disclose optional programs. Only when you are sure that no add-ons will be installed, start installing a primary program. Speaking about the termination, having a proper security application is a vital necessity. You might use Reimage Reimage Cleaner Intego or SpyHunter 5Combo Cleaner to conduct Facebook Suspension removal as well. These programs are used to dealing with similar threats so getting rid of this virtual threat should not be a problem. Lastly, you may try to remove Facebook Suspension manually. Take a look at the instructions given below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Facebook Suspension virus, follow these steps:

Delete Facebook Suspension from Windows systems

To remove Facebook Suspension from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Facebook Suspension (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of Facebook Suspension from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Facebook Suspension or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Facebook Suspension from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Facebook Suspension and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Facebook Suspension removal.Reset Internet Explorer

Uninstall Facebook Suspension virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Facebook Suspension-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove Facebook Suspension from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Facebook Suspension and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Facebook Suspension did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Facebook Suspension removal.Reset Firefox 2

Eliminate Facebook Suspension from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Facebook Suspension by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Facebook Suspension-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Facebook Suspension removal.Reset Chrome 2

Delete Facebook Suspension from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Facebook Suspension and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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  1. Dylan45 says:
    August 29th, 2016 at 2:09 am

    You can still see some grammar mistakes done, though I have to admit the letter is a well-made fraud.

  2. Willy says:
    August 29th, 2016 at 2:09 am

    The bad thing is that no ones safe from such deceptive email…

  3. Jimmy says:
    August 29th, 2016 at 2:10 am

    I would have fallen for this. Even the credentials look identical.

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