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Remove Soso Desk ads (Virus Removal Instructions)

removal by Olivia Morelli - - | Type: Adware

Do Soso Desk ads keep bothering you? Find out why do they appear:

Soso Desk virus is an incorrectly used term to describe an adware program, which generates intrusive web advertisements and controls user’s web browser. On its official website, this tool is promoted as a useful utility that is a free and small device manager, which is compatible with Windows XP, 7, 8, 10 versions. This tool was developed by Bysenda Technology Limited, a company that is based in HongKong. After analyzing this program, we have decided to share our findings with our readers.

Questions about Soso Desk ads

This application appears to be less useful than it describes itself. We have discovered that it is just a potentially unwanted program (PUP), which has some browser hijacker features. When the user adds this hijacker to the computer system, it immediately changes user’s homepage to and inserts tracking cookies into the browser. If you think that this search engine is trustworthy, we advise you to think twice because it is sponsored by third-party companies, and so it showcases sponsored links within its search results. Clicking on these links can result in redirects to questionable Internet sites, which might present download links to get infectious files or programs for free. Despite Soso Desk redirect issue, which can repeatedly bother you every time you try to use the indicated search engine or click on Soso Search ads, this ad-supported program has another disadvantage. It won’t take long to notice that these ads appear repeatedly, typically right after you open new sites or click on links. Now, where do they think these ads appear from? This questionable adware-type program has its remote ad server, to which it connects using your Internet connection. To load its ads, it uses your system memory data, which is needed for other programs to function.

Soso Desk ads

It is obvious that this application slows down the computer to carry out its disturbing activities, and we doubt that you want to keep such unpleasant application on your PC. Hence, you need to start thinking about Soso Desk removal. Judging from our experience, the simplest way to delete it is to run a good spyware removal tool (for instance, Reimage Reimage Cleaner Intego) and let it examine the computer system for you. Automatic system scan helps to identify and eliminate dangerous programs without hassle. Nonetheless, if you wish, you can try and remove Soso Desk manually using instructions suggested below this article.

How does this program spread?

According to our analysis, you can install this ad-supported application in two different ways. First of all, you can experience Soso Desk hijack after installing another free program carelessly. By saying carelessly, we mean installing a program using auto-selected setup settings (Default, Basic, or Standard ones). These settings help developers of PUPs conceal suggestions to install various potentially unwanted programs, so be aware of that. Typically, the vast of free programs provide suggestions to install additional third-party software alongside them, so look for these proposals in Advanced or Custom installation settings and make sure you deselect them. The second way to install this program is to download it directly from its official Internet site, but it seems that users do not come across that site very frequently.

How to remove SosoDesk?

We recommend you to remove Soso Desk virus without a hesitation because it is unlikely that this program improves the browsing experience or helps to save time and money by displaying third-party ads. It appears that this piece of software can only cause annoyance and disturb you. If you want to delete it automatically, a proper spyware removal tool is required. You can find names of programs that we recommend using below, as well as manual Soso Desk removal instructions (in case you choose to delete this PUP manually).

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Soso Desk ads, follow these steps:

Remove Soso Desk from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Soso Desk and related programs
    Here, look for Soso Desk or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall Soso Desk from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Soso Desk or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Soso Desk from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Soso Desk and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Soso Desk removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Soso Desk ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Soso Desk should be removed from your Microsoft Edge browser.

Eliminate Soso Desk from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Soso Desk and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Soso Desk removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Soso Desk from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Soso Desk and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Soso Desk removal. Click on 'Reset' button to complete your removal

Remove Soso Desk from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Soso Desk or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Soso Desk removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Rihi says:
    August 4th, 2016 at 7:47 am

    Thank you for explaining! I thought i will never get rid of these annoying ads!

  2. whoshe says:
    August 4th, 2016 at 7:48 am

    Good job. I have learned a lot from this article.

  3. Genewa says:
    August 5th, 2016 at 9:32 am

    Soso Desk is not a good program – I dont think anyone should use it… It can trick you and make you visit shady internet places!

  4. Lilian says:
    August 5th, 2016 at 9:33 am

    Ive done what needs to be done – eliminated this piece of bad software.

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