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Remove Soso Desk ads (Virus Removal Instructions)

removal by Olivia Morelli - - | Type: Adware

Do Soso Desk ads keep bothering you? Find out why do they appear:

Soso Desk virus is an incorrectly used term to describe an adware program, which generates intrusive web advertisements and controls user’s web browser. On its official website, this tool is promoted as a useful utility that is a free and small device manager, which is compatible with Windows XP, 7, 8, 10 versions. This tool was developed by Bysenda Technology Limited, a company that is based in HongKong. After analyzing this program, we have decided to share our findings with our readers.

This application appears to be less useful than it describes itself. We have discovered that it is just a potentially unwanted program (PUP), which has some browser hijacker features. When the user adds this hijacker to the computer system, it immediately changes user’s homepage to Search.SosoDesktop.com and inserts tracking cookies into the browser. If you think that this search engine is trustworthy, we advise you to think twice because it is sponsored by third-party companies, and so it showcases sponsored links within its search results. Clicking on these links can result in redirects to questionable Internet sites, which might present download links to get infectious files or programs for free. Despite Soso Desk redirect issue, which can repeatedly bother you every time you try to use the indicated search engine or click on Soso Search ads, this ad-supported program has another disadvantage. It won’t take long to notice that these ads appear repeatedly, typically right after you open new sites or click on links. Now, where do they think these ads appear from? This questionable adware-type program has its remote ad server, to which it connects using your Internet connection. To load its ads, it uses your system memory data, which is needed for other programs to function.

Soso Desk ads

Questions about Soso Desk ads

It is obvious that this application slows down the computer to carry out its disturbing activities, and we doubt that you want to keep such unpleasant application on your PC. Hence, you need to start thinking about Soso Desk removal. Judging from our experience, the simplest way to delete it is to run a good spyware removal tool (for instance, ReimageIntego) and let it examine the computer system for you. Automatic system scan helps to identify and eliminate dangerous programs without hassle. Nonetheless, if you wish, you can try and remove Soso Desk manually using instructions suggested below this article.

How does this program spread?

According to our analysis, you can install this ad-supported application in two different ways. First of all, you can experience Soso Desk hijack after installing another free program carelessly. By saying carelessly, we mean installing a program using auto-selected setup settings (Default, Basic, or Standard ones). These settings help developers of PUPs conceal suggestions to install various potentially unwanted programs, so be aware of that. Typically, the vast of free programs provide suggestions to install additional third-party software alongside them, so look for these proposals in Advanced or Custom installation settings and make sure you deselect them. The second way to install this program is to download it directly from its official Internet site, but it seems that users do not come across that site very frequently.

How to remove SosoDesk?

We recommend you to remove Soso Desk virus without a hesitation because it is unlikely that this program improves the browsing experience or helps to save time and money by displaying third-party ads. It appears that this piece of software can only cause annoyance and disturb you. If you want to delete it automatically, a proper spyware removal tool is required. You can find names of programs that we recommend using below, as well as manual Soso Desk removal instructions (in case you choose to delete this PUP manually).

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Soso Desk ads, follow these steps:

Remove Soso Desk from Windows systems

To remove Soso Desk ads from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Soso Desk ads (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Soso Desk from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Soso Desk ads from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Soso Desk ads-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Soso Desk ads, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Soso Desk ads and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Soso Desk ads-related entries.Uninstall from Mac 2

Erase Soso Desk from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Soso Desk ads and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Soso Desk ads removal.Reset Internet Explorer

Delete Soso Desk ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Soso Desk ads-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Soso Desk from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Soso Desk ads and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Soso Desk ads did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Soso Desk ads removal.Reset Firefox 2

Get rid of Soso Desk from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Soso Desk ads by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Soso Desk ads-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Soso Desk ads removal.Reset Chrome 2

Remove Soso Desk from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Soso Desk ads and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Rihi says:
    August 4th, 2016 at 7:47 am

    Thank you for explaining! I thought i will never get rid of these annoying ads!

  2. whoshe says:
    August 4th, 2016 at 7:48 am

    Good job. I have learned a lot from this article.

  3. Genewa says:
    August 5th, 2016 at 9:32 am

    Soso Desk is not a good program – I dont think anyone should use it… It can trick you and make you visit shady internet places!

  4. Lilian says:
    August 5th, 2016 at 9:33 am

    Ive done what needs to be done – eliminated this piece of bad software.

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