Hey guys what am I supposed to do, I do not know what happened because I cannot access any of my files anymore, all I see is random files names like khds6sf.76dvb ?! I also see HELP_YOUR_FILES.TXT document on almost every folder on my PC. It asks me to pay money for some decrypt key. I do not have that amount of money on my card now! What should I do to get my files back? Please answer as soon as you can!!
HELP_YOUR_FILES virus is killing files on my computer!!
VarroPerrez, | HELP_YOUR_FILES virus |
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We are sorry, but we have to inform you that ransomware is a deadly virus. In fact, it is a good thing that you do not have that amount of money on your credit card right now - because if you would have paid the ransom, you would waste your money for nothing. Many computer security experts claim that it is almost impossible to recover the encrypted files back. So paying the ransom is not going to help, either. The only way to save your files in case such virus attacks your PC is to keep them stored on an external drive. If you want to find out more information about HELP_YOUR_FILES virus, you can read this report - HELP_YOUR_FILES ransomware. How to remove it?
The only thing you can do now is to remove HELP_YOUR_FILES virus from your system and stop it from installing malware on it. We highly recommend using FortectIntego anti-malware program to delete both HELP_YOUR_FILES ransomware and other malware that may have been installed on your computer already.
I cannot believe it!!! Hell no... I am so, so disappointed! All my files are gone and there's no way to get them back? Really...?
I cannot even think right now. I have lost tons of VERY important information. I still cannot believe what happened...
Please stay calm. You can hardly do anything now to improve the situation - but you can be more cautious in the future. Consider installing anti-malware program. Also, please read this article about CryptoWall virus: What is CryptoWall?
Stay safe and good luck,
2-spyware team.
But all my files still encrypted...pleaseee helllllppp meeee.....!!!