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360 Total Security virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: System tools

360 Total Security – a poor security software

360 Total Security alert

360 Total Security is a suspicious antivirus program created by the Chinese company called Qihu 360 Software Co Ltd. This program does not only offers poor protection from cyber threats but might get into the system unnoticed and aggressively urge to obtain the license key too.

Summary
Name 360 Total Security
Developer Qihu 360 Software Co Ltd
Type Potentially unwanted program
Danger level Medium. Can get installed unnoticed and bring other unwanted apps to the system
Symptoms Sudden system scans and virus alerts
Distribution methods Official website, third-party download sources, freeware and shareware downloads
To uninstall 360 Total Security, install Reimage and run a full system scan

So-called 360 Total Security virus is identified as a potentially unwanted program (PUP),[1] and has been actively distributed for a couple of years. Among the most affected users are located in the United States, India,[2] and Egypt. At the moment of writing, it's compatible with Windows and Mac operating systems.

360 Total Security official website

From the first glimpse, 360 Total Security may seem as a genuine anti-spyware.[3] It claims to be able to detect viruses, Trojans, and other emerging threats. According to the test results, the program does not detect major cyber threats and might provide fake system scan results.

Hence, 360 Total Security might inform about non-existent cyber threats on your computer. This sneaky technique is used to convince you to buy a license key of this questionable program. However, even the paid version of the program does not help to clean computer.

360 Total Security program has an official download website. However, it often sneaks into the system bundled with various free programs. What is worse, it does not arrive on the system alone. It might also bring Bitdefender and Avira engines or other PUPs.

360 Total Security program interface

If 360 Total Security manages to infiltrate a computer, it adds a scheduled task to Windows Task Scheduler and launches at certain scheduled times. Besides, it connects to the Internet and adds a Windows Firewall[4] so that a genuine anti-spyware would not block it.

In addition to that, it installs a shortcut on the Internet and continuously runs the executable qhsafemain.exe in Task Manager. It seems that it is responsible for continuously displaying misleading 360 Total Security alerts.

Of course, you can stop these annoying activities. First of all, you have to uninstall 360 Total Security from Windows. However, we have told that it might bring other unwanted apps to the system, so you should find and get rid of all these entries.

360 Total Security virus examples

If you want to remove 360 Total Security together with its related components manually, you can follow our prepared guide at the end of this article. Keep in mind that attentiveness is needed. Otherwise, you might overlook some of the PUP-related components.

However, if you have problems with 360 Total Security removal or want to speed up the procedure, you should opt for automatic elimination method. You have to obtain a professional anti-malware software, such as Reimage, and run a full system scan.

Advertising and distribution methods of the rough antivirus

Despite the fact that this suspicious security tool has an official download website; this tool might sneak into the system using other techniques. Authors of the program might use the following methods to promote and install a program on as many computers as possible:

  • fake update alerts,[5]
  • fake online scanners,
  • malicious links
  • freeware or shareware downloads.

Users are most likely to experience 360 Total Security hijack when they download free programs carelessly. If you rely on Standard/Recommended installation settings, you should ditch this habit right now! It’s the main way how PUPs enter the machine.

These settings do not openly disclose what additional apps might be included in the same package as a free program. Hence, all of the entries get into the system silently without asking user’s permission. Fortunately, you can switch to Advanced/Custom setup and avoid this unpleasant situation.

Additionally, it is recommended to stay away from security alerts popping up on the screen while browsing the web or trying free online scanners to check if your device is not infected. Such ads are typically malicious.

Uninstall 360 Total Security antivirus entirely

We have briefly mentioned two possible ways to remove 360 Total Security from Windows OS. If you are willing to get rid of the program and its related components manually, follow these steps:

  1. Click Start and select Control Panel.
  2. Click Uninstall a Program under Programs.
  3. Choose 360 Total Security and select the Uninstall/Change option.
  4. Click Yes and OK to save the changes.

Additionally, you should check your web browsers from unknown extensions or search engines. This tool is known for installing Bitdefender and Avira engines. We highly suggest terminating these tools because they might have features of the browser hijackers. You can find more information on how to fix your browsers below. Additionally, you can opt for automatic 360 Total Security removal.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove 360 Total Security virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate 360 Total Security from Windows systems

Follow these steps to uninstall 360 Total Security and other questionable programs:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall 360 Total Security and related programs
    Here, look for 360 Total Security or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove 360 Total Security from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete 360 Total Security from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for 360 Total Security or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase 360 Total Security from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for 360 Total Security and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete 360 Total Security removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of 360 Total Security virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, 360 Total Security should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove 360 Total Security from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select 360 Total Security and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete 360 Total Security removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall 360 Total Security from Google Chrome

Reset Google Chrome to get rid of suspicious search engines that may have been installed together with a primary program:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select 360 Total Security and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete 360 Total Security removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate 360 Total Security from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for 360 Total Security or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by 360 Total Security, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete 360 Total Security removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References

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