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Remove Adsrvmedia virus (Removal Instructions)

removal by Jake Doevan - - | Type: Adware

Adsrvmedia virus: is it dangerous and should you be aware of it?

Adsrvmedia is a potentially unwanted program (PUP), which poses a serious threat to the computer system. It functions as a typical adware program, but it seems that its ads are related to dangerous Internet sites. Adsrvmedia adware disrupts the entire functionality of a web browser and causes random redirects to questionable Internet sites, opens new tabs and windows all of sudden, introduces the computer user to various promotional content, and can offer to update/install programs. Reportedly, ads by Adsrvmedia come from these web addresses:,, and, so if you see any of these URLs in the address bar when a web advertisement appears, be alert. It is hazardous to click on these advertisements or interact with them anyhow. You have to understand that this program can display different content and open different websites each time you launch your web browser, but some of these web pages can be highly insecure or even malicious. Therefore, by downloading any type of a program from unknown and unreliable sites you can infect your computer with severe malware (in the worst case) or spyware.

Ads by Adsrvmedia are dangerous

The existence of this PUP can cause other problems as well. This application can secretly insert tracking cookies into your browser and track your browsing activity. If you do not feel like sharing your search queries, a list of websites that you have visited, your IP address, PC geolocation and similar data with authors of this PUP, then consider removing this potentially dangerous program from the system. To remove Adsrvmedia, use an anti-malware program like Reimage or try to delete it on your own. Instructions that are given below should help you to do that.

How did Adsrvmedia hijack your PC?

Usually, computer users install this program by their choice. Although it sounds bizarre, it is true. Such pieces of software spread together with other free programs, and they can be installed only with user’s permission. Such distribution technique is called software bundling, and it seems to be very efficient. Many computer users mistakenly believe that it is very easy to install computer programs. They think that all they need to do is to click “next” and “I agree to Terms and Conditions” and then the program is ready to use. Maybe yes, but by installing programs this way, you can end up installing additional programs alongside your selected programs. The reason why it happens is that Default or Standard installation settings usually conceal information about “recommended downloads,” which can be installed alongside the main app. To opt these additions out, the user must switch pre-selected settings to Advanced or Custom one and then deselect each additional component manually.

How can you remove Adsrvmedia ads?

The Adsrvmedia removal is not the only task you need to perform if you used to install computer programs via Standard/Default settings. It might be that you have also installed more PUPs and that Adsrvmedia virus is not the only potentially unwanted program that resides in the computer system. Therefore, we strongly recommend you to run a system scan with a spyware/malware removal software to detect and remove dangerous files and programs automatically. In case you do not believe that you need such computer security software to clean your computer from threats, then we recommend you to follow instructions provided below and delete as many questionable programs as possible. Make sure you do not confuse safe files with dangerous ones; otherwise, you might end up deleting important files that are essential for other programs to run.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Adsrvmedia virus, follow these steps:

Uninstall Adsrvmedia from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Adsrvmedia and related programs
    Here, look for Adsrvmedia or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of Adsrvmedia from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Adsrvmedia or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Adsrvmedia from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Adsrvmedia and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Adsrvmedia removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase Adsrvmedia virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Adsrvmedia should be removed from your Microsoft Edge browser.

Eliminate Adsrvmedia from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Adsrvmedia and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Adsrvmedia removal. Click on 'Reset Firefox' button for a couple of times

Delete Adsrvmedia from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Adsrvmedia and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Adsrvmedia removal. Click on 'Reset' button to complete your removal

Uninstall Adsrvmedia from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Adsrvmedia or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Adsrvmedia removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. Lydia12 says:
    June 20th, 2016 at 5:12 am

    Very annoying virus! Could not understand what was the problem, it used to send me tons of ads but finally I had to get an anti-spyware program to fix it. However, I looked through this guide and it seems that it is not that hard to remove Adsrvmedia manually.

  2. Rodger says:
    June 20th, 2016 at 5:14 am

    Adsrvmedia is the worst. I just could not stand these ads – basically they show up every time you use a web browser. I was sick of them already, so I asked my brother to help me out. He showed me this page and said that it is not that hard to remove adware manually. He was right!

  3. Mocacinno says:
    June 20th, 2016 at 5:16 am

    These ads are not useful at all and I bet that you would never want to visit websites they promote! in my opinion, these ads are useless… just completely useless

  4. marie says:
    June 20th, 2016 at 5:17 am

    removed it!

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