Severity scale:  
  (9/100)

FF Search Informer. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Adware

FF Search Informer – a highly suspicious Firefox add-on that has features of adware

Example of FF Search Informer

FF Search Informer is a highly questionable application that spreads as a fake Mozilla Firefox extension. Users might be redirected to this scam site by adware program or compromised website. Though, installing it is not recommended due to its aggressive advertising activities.

FF Search Informer virus typically spreads as a useful extension or add-on in software bundles. After the infiltration, it might alter Firefox settings and display lots of ads, pop-ups, in-texts and similar commercial content on each website you visit.

However, the main purpose of FF Search Informer adware is to push installation of a suspicious browser extension. The PUP triggers redirects to fake Update for Firefox website which gives this misleading information:

Firefox requires a manual update

This update is required to ensure that you are protected on the Internet
Install now

* This update is required * Protect yourself immediately on the internet
* Internet pages are automatically examined and possibly blocked
Increased protection against malware and viruses

The website also delivers pop up telling that FF Search Informer was added to Firefox Developer Edition. Users are also asked to resend specific information by clicking a provided button. However, clicking any buttons on a corrupted website should not be done.

As we have mentioned earlier, after the FF Search Informer hijack, the browser will be flooded with commercial content. You should not expect this potentially unwanted program (PUP) can get provide you any useful offers. Instead of that, your browser might crash due to excessive ads or at least you won’t be able to access a needed article without clicking banners.

If you click on a commercial content provided by adware, you might have to deal with unpleasant FF Search Informer redirect problems. The ad-supported application might redirect you to websites that are designed to spread viruses[1] or other cyber crimes.

Thus, if you were ticked and installed this hazardous add-on, you have to get rid of it. You should be able to remove FF Search Informer as an ordinary Firefox extension. However, you should also make sure that any other suspicious applications were not installed on the system too.

We have prepared manual FF Search Informer removal guide below. However, you can complete this task faster with Reimage or another reputable anti-malware program.

Careful installation of free programs prevents from accidental installation of PUPs

Adware and shady browser add-ons are usually included in software packages. Therefore, if you do not install programs correctly, you might find accidentally installed applications that diminish browsing experience and cause privacy-related issues.

To avoid such problems, you have to follow these three major security tips:

  • use reliable download sources;
  • opt for Advanced/Custom installation;
  • unmark all “additional downloads.”

Specialists from bedynet.ru[2] remind that Quick/Recommended/Standard settings do not openly disclose about third-party programs that might be attached to the primary application. However, if you choose these settings, you agree to install whole software bundle.

Get rid of FF Search Informer Firefox extension

First of all, you have to remove FF Search Informer extension via Firefox add-ons settings. If you see other extensions that you don’t remember installing, you have to get rid of them too. Once it’s done, you have to reset Firefox to delete tracking cookies[3] and similar entries.

The guidelines below will give more information on FF Search Informer removal. However, if they seem difficult or you just want a simpler solution, you can opt for automatic elimination.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
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Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove FF Search Informer, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove FF Search Informer from Windows systems

Follow these steps attentively to remove all suspicious components related to FF Search Informer adware:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall FF Search Informer and related programs
    Here, look for FF Search Informer or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate FF Search Informer from Mac OS X system

The PUP usually attacks Windows OS; however, if your Mac OS X performs the same suspicious task, you should look up for the adware infection:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for FF Search Informer or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall FF Search Informer from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for FF Search Informer and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete FF Search Informer removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase FF Search Informer from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, FF Search Informer should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of FF Search Informer from Mozilla Firefox (FF)

To stop unwanted ads and pop-ups from showing up while you browse the web, you have to uninstall suspicious extensions and reset Mozilla Firefox.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select FF Search Informer and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete FF Search Informer removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete FF Search Informer from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select FF Search Informer and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete FF Search Informer removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove FF Search Informer from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for FF Search Informer or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete FF Search Informer removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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