Severity scale:  

Remove Qword hijack (Removal Instructions)

removal by Olivia Morelli - -   Also known as Qword Browser | Type: Browser hijacker

Qword (also known as Qword Browser) is just another potentially unwanted program (PUP) that falls into the category of browser hijackers. It acts like a reliable search engine, but in reality it seeks to increase the rates of affiliate marketing. This is what he official website of Qword states:

Qword Corporation is a well-known and professional developer dedicating to search engine. Newly developed qword web search, qword image search, qword video search, qword music search, etc. all other products by Qword Corporation are copyright protected legally.

Moreover, this suspicious website states that it may ask you to create Qword account and ask you to leave some personal information about yourself on it! This is what this program states in the Privacy Policy document: “Information you give us. For example, many of our services require you to sign up for a Qword Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Qword Profile, which may include your name and photo.”

Now, we want to warn you to be very careful with Qword search engine. It is known for several unacceptable facts about it – it can slither into victim’s computer seamlessly, and it can initiate unpleasant interruptions during your browsings sessions. It means that Qword installs its plug-ins to your web browsers after it enters your computer. Then, it automatically changes your Internet browser’s homepage to search engine. This search engine provides inaccurate search findings that are injected with suspicious hyperlinks, which can lead the user to unreliable websites.

Moreover, Qword can also collect data about your browsing activity and generate various intrusive advertisements based on it. As a result, every time you use your web browser you may experience intrusive pop-up ads, banners or in-text links that suggest untrustworthy offers. To avoid unexpected redirections and to make sure that your information is kept safely, you should waste no time and remove Qword from your PC. To do that, you should install Reimage.


How could Qword hijack my system if I did not allow it?

Qword can be downloaded from the official website, but it can also enter user’s system together with other free programs. The developers of Qword attach it to other freeware programs and spread the download link on various websites online. Unfortunately, most of the users fail to realize the importance of the installation settings, so they often just leave the automatically marked “default/standard” button and proceed to the next installation step. To avoid potentially unwanted programs (PUPs) you have to select “advanced” or “custom” installation modes. Then just look through the list of suggestions to install additional programs and untick the ones that you did not want to install. Just with a few simple modifications to the installation settings you will terminate the possibility to install PUPs. If you have already installed Qword hijacker by accident, you should remove it ASAP. Proceed to the next paragraph to find out how:

Instructions to delete this PUP:

There is no need to say that Qword’s activities are unpleasant for every PC user. To lower the risk to install untrustworthy programs, you should give up Qword and use another reliable search engine instead. Please follow the steps below this article to eliminate Qword virus from your computer. However, we still recommend using a professional spyware removal tool. It can help to secure your computer for a long time. In addition, please be mindful and always carefully investigate the programs that you want to install to your computer.

Questions about Qword hijack

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Qword hijack, follow these steps:

Erase Qword from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Qword and related programs
    Here, look for Qword or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Qword from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of Qword from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Qword or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Qword from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Qword and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Qword removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Qword hijack from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Qword should be removed from your Microsoft Edge browser.

Uninstall Qword from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Qword and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Qword removal. Click on 'Reset Firefox' button for a couple of times

Eliminate Qword from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Qword and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Qword removal. Click on 'Reset' button to complete your removal

Erase Qword from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Qword or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Qword, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Qword removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Olivia Morelli
About the company Esolutions

Removal guides in other languages

  1. Selina says:
    November 4th, 2015 at 8:54 am

    I cannot believe it! I was using this search engine for quite a long time and I though that these redirections are just simple advertisements. I used to go back to the search results and click on the same link again. Sometimes it linked me to regular and safe websites that are related to my search. Hmm… I have just entered the url of this search engine without the .com, and I found this article. Surprising! I will try to remove this browser hijacker by myself. Hope it works out for me, fingers crossed!

  2. iMe says:
    November 4th, 2015 at 3:22 pm

    Annoying search site. It never showed me the needed information. However, I did not know the meaning of browser hijacker as I have never faced such problems before.

  3. Alina says:
    November 5th, 2015 at 2:53 am

    Help, I cannot remove it!

  4. BennettonColours says:
    November 5th, 2015 at 3:53 am

    What exactly is wrong? Which of the removal instructions step confused you?

  5. Alina says:
    November 5th, 2015 at 4:33 am

    Everything is fine already, thanks 🙂 I decided that theres no need to try to fix my computer on my own. I have discussed this problem with a computer techie and he said that SpyHunter might be a great solution to keep my PC safe. It has already removed qword !

Your opinion regarding Qword hijack