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Remove Shopper-Expert (Removal Guide)

removal by Ugnius Kiguolis - - | Type: Adware

How dangerous Shopper-Expert virus is?

If you have been convinced that Shopper-Expert virus is malware, then we will have to calm you down. In reality, it is a potentially unwanted program, which is not capable of stealing personal information or infecting the system with other viruses. However, there are several important things that you may not know about Shopper-Expert. Have you been informed before downloading this program to your computer that it is capable of:

  • tracking its users while they are browsing the Internet;
  • collecting non-personally identifiable information;
  • causing non-stoppable Shopper-Expert ads;
  • redirecting users to sponsored websites;
  • changing web browsers’ settings.

Questions about Shopper-Expert

First of all, we should warn you that Shopper-Expert has already been added to “adware” category. While you may be convinced that its coupons, pop-ups, banners and other distracting ads can help you save the money, they are displayed just to promote third-party websites and help them increase their popularity. Beware that Shopper-Expert redirect may lure you into visiting an unsafe domain. What is more, this adware collects IP addresses, geographical location, analyzes search queries, browsing activity. After the data is collected, you may encounter ads designed according to your search results. You are then put at an increased risk of clicking on the ads relevant to you and being redirected to some unknown websites. Therefore, you have to be careful not to click on advertisements featuring slogans like “Brought to you by Shopper-Expert” or “Ads by Shopper-Expert” and similar. The aim of such PUPs is merely to generate pay-per-click revenue for their sponsored sites. So, displaying ads and redirecting you to potentially dangerous webpages bring material benefit both, to the developers of adware and affiliate websites alike. This program is just another PUP (potentially unwanted program) among hundreds of adware like CoupontasticOffers, Giant Savings, Dealnj made each day. Therefore, we advise you not to wait any longer and start thinking about Shopper-Expert removal as soon as possible. You can begin by obtaining some reputable antivirus system, for instance, Reimage Reimage Cleaner Intego.

Shopper-Expert ad screenshot

How can this virus infiltrate my computer?

If you cannot remember the day when you decided to download Shopper-Expert virus to your computer, you should think about “bundling”. Typically, this and other browser add-ons are wisely hidden in freeware in exchange for money. Shopper-Expert hijack can be prevented only by monitoring installation of free software, such as movie watching apps, video or audio editors and PDF viewers. Beware that malicious attachments can be missed when using “Quick” or “Recommended” installation settings. Therefore, we highly recommend selecting “Custom” or “Advanced” installation method and always check for the possible unnecessary attachments. Fortunately, you can remove Shopper-Expert virus with the help of the guide, which is given on the next page of this post.

How can I remove Shopper-Expert?

Regarding the fact that this malicious extension is not seriously harmful, you may want to opt for the manual Shopper-Expert removal option. Tracking the adware app in your system and uninstalling it may seem like an easy task. In fact, because this adware can install more PUPs into your computer, you might overlook other potentially dangerous files and cookies lurking in your system. That is why we recommend you to run a scan of your system with a reliable anti-adware software just to be sure that all files left by the adware are eliminated. Do not forget to update the anti-malware program regularly to ensure the best efficiency and feel secure about your PC’s health. Nevertheless, if you decide to remove Shopper-Expert from your computer manually, please check a detailed removal guide provided below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Shopper-Expert, follow these steps:

Uninstall Shopper-Expert from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Shopper-Expert and related programs
    Here, look for Shopper-Expert or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove Shopper-Expert from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Shopper-Expert or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Shopper-Expert from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Shopper-Expert and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Shopper-Expert removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Shopper-Expert from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Shopper-Expert should be removed from your Microsoft Edge browser.

Eliminate Shopper-Expert from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Shopper-Expert and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Shopper-Expert removal. Click on 'Reset Firefox' button for a couple of times

Delete Shopper-Expert from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Shopper-Expert and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Shopper-Expert removal. Click on 'Reset' button to complete your removal

Uninstall Shopper-Expert from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Shopper-Expert or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Shopper-Expert removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Robert says:
    March 2nd, 2016 at 2:58 am

    Stay away from Shopper-Expert virus

  2. Brit999 says:
    March 2nd, 2016 at 3:03 am

    Nice guide… I dont have experience with such threats but I managed to remove Shopper Expert with no issues!

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