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Remove Shopper-Expert (Removal Guide)

removal by Ugnius Kiguolis - - | Type: Adware

How dangerous Shopper-Expert virus is?

If you have been convinced that Shopper-Expert virus is malware, then we will have to calm you down. In reality, it is a potentially unwanted program, which is not capable of stealing personal information or infecting the system with other viruses. However, there are several important things that you may not know about Shopper-Expert. Have you been informed before downloading this program to your computer that it is capable of:

  • tracking its users while they are browsing the Internet;
  • collecting non-personally identifiable information;
  • causing non-stoppable Shopper-Expert ads;
  • redirecting users to sponsored websites;
  • changing web browsers’ settings.

Questions about Shopper-Expert

First of all, we should warn you that Shopper-Expert has already been added to “adware” category. While you may be convinced that its coupons, pop-ups, banners and other distracting ads can help you save the money, they are displayed just to promote third-party websites and help them increase their popularity. Beware that Shopper-Expert redirect may lure you into visiting an unsafe domain. What is more, this adware collects IP addresses, geographical location, analyzes search queries, browsing activity. After the data is collected, you may encounter ads designed according to your search results. You are then put at an increased risk of clicking on the ads relevant to you and being redirected to some unknown websites. Therefore, you have to be careful not to click on advertisements featuring slogans like “Brought to you by Shopper-Expert” or “Ads by Shopper-Expert” and similar. The aim of such PUPs is merely to generate pay-per-click revenue for their sponsored sites. So, displaying ads and redirecting you to potentially dangerous webpages bring material benefit both, to the developers of adware and affiliate websites alike. This program is just another PUP (potentially unwanted program) among hundreds of adware like CoupontasticOffers, Giant Savings, Dealnj made each day. Therefore, we advise you not to wait any longer and start thinking about Shopper-Expert removal as soon as possible. You can begin by obtaining some reputable antivirus system, for instance, Reimage Reimage Cleaner Intego.

Shopper-Expert ad screenshot

How can this virus infiltrate my computer?

If you cannot remember the day when you decided to download Shopper-Expert virus to your computer, you should think about “bundling”. Typically, this and other browser add-ons are wisely hidden in freeware in exchange for money. Shopper-Expert hijack can be prevented only by monitoring installation of free software, such as movie watching apps, video or audio editors and PDF viewers. Beware that malicious attachments can be missed when using “Quick” or “Recommended” installation settings. Therefore, we highly recommend selecting “Custom” or “Advanced” installation method and always check for the possible unnecessary attachments. Fortunately, you can remove Shopper-Expert virus with the help of the guide, which is given on the next page of this post.

How can I remove Shopper-Expert?

Regarding the fact that this malicious extension is not seriously harmful, you may want to opt for the manual Shopper-Expert removal option. Tracking the adware app in your system and uninstalling it may seem like an easy task. In fact, because this adware can install more PUPs into your computer, you might overlook other potentially dangerous files and cookies lurking in your system. That is why we recommend you to run a scan of your system with a reliable anti-adware software just to be sure that all files left by the adware are eliminated. Do not forget to update the anti-malware program regularly to ensure the best efficiency and feel secure about your PC’s health. Nevertheless, if you decide to remove Shopper-Expert from your computer manually, please check a detailed removal guide provided below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Shopper-Expert, follow these steps:

Uninstall Shopper-Expert from Windows systems

To remove Shopper-Expert from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Shopper-Expert (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove Shopper-Expert from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Shopper-Expert or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Shopper-Expert from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Shopper-Expert and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Shopper-Expert removal.Reset Internet Explorer

Get rid of Shopper-Expert from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Shopper-Expert-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Shopper-Expert from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Shopper-Expert and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Shopper-Expert did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Shopper-Expert removal.Reset Firefox 2

Delete Shopper-Expert from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Shopper-Expert by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Shopper-Expert-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Shopper-Expert removal.Reset Chrome 2

Uninstall Shopper-Expert from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Shopper-Expert and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Robert says:
    March 2nd, 2016 at 2:58 am

    Stay away from Shopper-Expert virus

  2. Brit999 says:
    March 2nd, 2016 at 3:03 am

    Nice guide… I dont have experience with such threats but I managed to remove Shopper Expert with no issues!

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