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Shopping Optimizer. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware

I’ve been receiving “ads by Shopping Optimizer,” “Shopping Optimizer ads,” “powered by Shopping Optimizer” and similarly named ads for quite a while. They are not regular ads – they are super intrusive and covers the majority of my computer desktop. What is the problem here?

Important information about Shopping Optimizer adware:

Shopping Optimizer is a bothersome application that tries to present itself as an online shopping companion. However, observant computer users will soon notice the distrustful activities that this program initiates, because it can significantly decrease the browsing experience. Shopping Optimizer is an adware program, which means that it is ad-supported. Although it describes itself as an app that can provide great shopping deals, price comparisons, coupons, discount codes and other beneficial information, and also promises to save your time and money shopping online, do not believe in such lies. Shopping Optimizer adware is an application that was developed with an intention to increase the popularity of affiliate marketing. Let us explain how this advertising system works.

ads by Shopping Optimizer examples

Shopping Optimizer gets paid to redirect users to Shopping Optimizer’s sponsors’ websites. So how does this program initiate such redirects? Firstly, once Shopping Optimizer gets installed on a computer, it starts to track the online activity of the user. It means that Shopping Optimizer gathers data like your browsing history, searches you have made, keywords that you have used, files you have downloaded and similar information. Later, Shopping Optimizer shares such acquired facts with unreliable sources (for example, third-party businesses) and generates targeted ads for you. These ads by Shopping Optimizer are attractive-looking, and they provide offers and deals that are related to your interests. However, do not think that these ads are safe! You should not click on them in any case. In reality, Shopping Optimizer ads appear to be nice and catchy, but they do not provide any usual information. In fact, clicking on Shopping Optimizer ads can end you up on doubtful web domains that may include harmful content. To avoid unexpected dangers to your system, we recommend you to avoid installing unreliable software or updates. The chances are high that you may receive some dubious files altogether. To protect your system from unreliable downloads and to secure your computer in advance, you should install an anti-spyware program like Reimage.

How did my computer get affected by Shopping Optimizer hijack?

Shopping Optimizer is an obscure adware program, which is distributed in a silent and indirect way, named bundling. When programs are spread via bundling method, several of them are packed together and presented as one. The chances to install such software bundle are higher if you tend to download new applications from untrustworthy and unofficial websites. However, it is also quite easy to avoid installing programs like Shopping Optimizer. You just need to be careful when you are about to download and install freeware or shareware to your system. Do not rush through the installation process by unintentionally clicking the “Next” button all the time – pay attention to each installation step and read every statement closely. Moreover, do not skip the Privacy Policy and Terms of Use documents. These docs often reveal the information about optional downloads attached to the program that you wanted to install. It is also vital to select Advanced or Custom installation settings, as these installation modes provide an opportunity to reject unwanted software components. Unfortunately, if Shopping Optimizer virus is already lurking in your computer system, prevention methods are not going to help you. To find out how to remove this PC intruder, continue reading on page 2.

How to remove this suspicious program from my computer?

There is no need to say that annoying pop-up ads can annoy even patient computer users to death. To avoid computer slowdowns and to not see Shopping Optimizer ads anymore, you have to remove this dubious program from your computer. For that, you can use a professional malware removal tool like SpyHunter, or you can remove it manually by using the guidelines below this text. Good luck!

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Shopping Optimizer, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Shopping Optimizer from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Shopping Optimizer and related programs
    Here, look for Shopping Optimizer or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Shopping Optimizer from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Shopping Optimizer or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Shopping Optimizer from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Shopping Optimizer and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Shopping Optimizer removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Shopping Optimizer from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Shopping Optimizer should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Shopping Optimizer from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Shopping Optimizer and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Shopping Optimizer removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Shopping Optimizer from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Shopping Optimizer and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Shopping Optimizer removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Shopping Optimizer from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Shopping Optimizer or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Shopping Optimizer removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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