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Remove ZoneAlarm Search (Free Guide) - updated Jul 2019

removal by Alice Woods - - | Type: Browser Hijackers

ZoneAlarm Search is the browser hijacker that installs toolbars and other in-browser content without any permission

ZoneAlarm Search 

ZoneAlarm Search is the hijacking program that affects various common web browsers with intrusive behavior and even material added without your permission or knowledge. This potentially unwanted application sets its own search engine as the default on your device and installs other programs like Security Toolbar by Conduit on the browser. Unfortunately, this relation with Conduit, another browser hijacker is not promising. You shouldn't ever use tools or programs installed out of nowhere or applications related to such PUPs.

Once ZoneAlarm Search virus gets on the system Search.zonealarm.com or another related search engine gets set as the homepage, new tab preferences and this means that each time you try to browse anything online results get filled with commercial content and redirects you to more shady pages. Fake search engines and other potentially unwanted programs cannot give you any value because these cyber infections significantly affect the speed and general performance of the machine.

Name ZoneAlarm Search
Type  Browser hijacker[1]
Redirects to Search.zonealarm.com
Main danger  Tracks and collects information about the user, online browsing preferences. This data can get shared with third-party companies
Related  Conduit
Symptoms Changes default settings of the browser, interferes with online searches, shows commercial content, redirects to shady sites
Distribution Freeware installations, software bundles,[2] other applications
Elimination Install Reimage and remove ZoneAlarm Search

ZoneAlarm Search is a search engine, which is presented as 'powered by Google'. However, after using it for some time, it becomes obvious that this site not only returns altered search results, but shows various pop-up advertisements that redirect people to sponsored domains. In most of the cases, this site shows up when users download/update ZoneAlarm Firewall or other ZoneAlarm programs on their computers.

It can appear instead of the start page and default search engine on all web browsers that can be found on the machine. If it has infiltrated your computer, you should be careful to avoid unexpected redirections to a malicious site. Please, check your PC for browser hijacker, which may be closely related to this search engine.

Search.zonealarm.com is the domain that gets set on the web browser as a search engine or a homepage. This is also the address that appears as the first redirect related to this PUP. When the machine becomes affected, all the attempts to search online go straight to ad-supported sites and potentially malicious pages.

ZoneAlarm Search hijacker is created by Zone Labs company that claims to be committed to protecting users privacy, but the program delivers potentially unwanted programs and promotes other products that may cause issues with the system, speed, and performance of the machine. Also, all those redirects to commercial pages can expose the user to possibly malicious material and lead to more severe infiltrations.

ZoneAlarm Search virus
ZoneAlarm Search is a program that affects various web browsers at the time.

All intrusive ZoneAlarm Search behavior focuses on redirecting your online traffic to affiliated or sponsored pages filled with commercial content and creating search results injected with such material. Since this is a product related to other applications and potentially unwanted cyber content, it is responsible for data tracking.

Actually, Search.zonealarm.com hijack creators have disclosed the data gathering issue on their Privacy Policy:

ZoneAlarm is a global business. Our customers and our operations are spread around the world. As a result we collect and transfer Personal Data on a global basis. That means that we may transfer your Personal Data to locations outside of your country.

This particular quote shows that your personal information can end up on some database in other country and be used in malvertising campaigns or even shared with a third-party related to ZoneAlarm Search company. You should always read such sections of the website or service before you install anything from the domain.

In most of the cases, ZoneAlarm Search comes in a bundle with ZoneAlarm programs. However, it has also been reported to be related to browser hijacker virus. If you want to prevent its infiltration, you should always have updated anti-virus and anti-spyware installed on your PC. Once inside, it alters PC's settings and starts making its victim use the intrusive application when he/she begins browsing on the Internet.

Beware that it may still show altered search results that redirect you to unwanted websites. In addition, it may also start showing continuous pop-up ads and notifications. Once again, we don't call this search engine malicious, but its creators clearly use unfair distribution methods. If you want to remove ZoneAlarm Search, follow the guide below that provides all the needed steps.

Search.ZoneAlarm.com
ZoneAlarm Search is the website that claims to offer improved in-browser searching results but it causes more problems than it offers useful functions.

Redirects and commercial content only look harmless

Our experts[3] always recommend going for legitimate websites and software providers only, but users still remain reckless and install various applications from less than reliable sources without paying enough attention or even reading EULA/ Privacy Policy. This step is underrated because people can learn more about the provider and the program itself if they check this information before installing PUPs that may seem harmless.

Unfortunately, it is possible to get such tools from other sources like p2p services, torrent sites. You can also take some measures to avoid these PUP installations. Choose Advanced or Custom installation options and focus on the program list, so you can de-select applications that seem shady or questionable. 

Remove ZoneAlarm Search and all files that virus may create or install on the machine

You should think about the possibility that ZoneAlarm Search virus gets on the machine alongside other in-browser programs and can install them along the way. For this reason, automatic removal of these potentially unwanted programs is recommended and required. Using professional tools, you can run a system scan and eliminate all files or applications associated with this program.

Such ZoneAlarm Search removal methods save you some time and allow you to terminate all intrusive applications, helps to clean the computer entirely. Any antivirus can run a system scan and eliminate existing malware,m including such potentially unwanted programs. But you can also find some tools that focus on keeping the machine clean in advanced. Choose a tool that can scan the machine and block PUP in before they enter the system.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove ZoneAlarm Search, follow these steps:

Get rid of ZoneAlarm Search from Windows systems

Clean the system fully and remove ZoneAlarm Search

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall ZoneAlarm Search and related programs
    Here, look for ZoneAlarm Search or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove ZoneAlarm Search from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove ZoneAlarm Search from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for ZoneAlarm Search or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete ZoneAlarm Search from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for ZoneAlarm Search and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete ZoneAlarm Search removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall ZoneAlarm Search from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, ZoneAlarm Search should be removed from your Microsoft Edge browser.

Eliminate ZoneAlarm Search from Mozilla Firefox (FF)

Make sure to eliminate all the toolbars related to ZoneAlarm Search

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select ZoneAlarm Search and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ZoneAlarm Search removal. Click on 'Reset Firefox' button for a couple of times

Erase ZoneAlarm Search from Google Chrome

You may need to additionally check the browser and clean, shady content off of there

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select ZoneAlarm Search and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete ZoneAlarm Search removal. Click on 'Reset' button to complete your removal

Get rid of ZoneAlarm Search from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for ZoneAlarm Search or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by ZoneAlarm Search, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ZoneAlarm Search removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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Contact Alice Woods
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References


  1. roy says:
    November 21st, 2013 at 11:46 am

    Completely useless instructions. Zone Alarm Search does not appear as an installed program and is greyed out in add-on management within the browser.

  2. Chris says:
    March 14th, 2014 at 1:19 pm

    For Firefox go to addons and delete! (latest version 14/3/14

  3. Guy says:
    April 30th, 2014 at 8:14 pm

    The instructions on how to remove zonealarm search as the default search engine for my google chrome worked! I tried several other remedies recommended by others, but this one from 2 Spyware.com worked for me. Thank you.

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