Table of contents.
Introduction
I. Find the process and try terminating it
+ Alternative steps for finding and terminating the process
II. Locate the malicious file and try deleting it
III. Using Pocket KillBox for removal of difficult malware
INTRODUCTION
Processes
Each program is a collection of files. To start the program you launch an executable file that runs the entire program or some of its components.
When you launch an executable, part of its code is being loaded into computer’s memory. This code is the process. It allows the system to run the corresponding program. In simple phrase, every running program is represented by its main process (or task). If such process doesn’t exist, the application doesn’t run at the moment.
Parasites are programs and also have processes. However, unlike regular software, their processes run without user knoledge. You cannot terminate a parasite like a common application by simply closing its window. That’s why you have to learn how to kill malicious processes.
Files
Each program consists of files. Even spyware, a virus or a different parasite - all have their own files. Removing a parasite often means deleting all its files. However, some files cannot be easily erased. You cannot delete the file while it’s used by an active application. Furthermore, some files are "invisible".
Imagine the situation: your anti-spyware program keeps detecting a parasite, and you know where its files reside. You open the corresponding folder, but see nothing in there! The parasite continues performing malicious actions and its files remain in that "empty" directory. You wonder how this happens?
Files can really be "invisible". However, it’s not their exceptional feature - the operating system simply hides them from you. Such OS behavior can be a result of recent malware activity. Fortunately, there are several ways to make your system display such files, and thus allow you to delete them.
In this guide manual process termination methods are described. These methods can be applied to all modern Windows operating system versions. The following instructions also explain how to find a file, make it visible (in case it’s hidden) and completely remove it from the system. This information is also fully applicable to folders (directories).
INSTRUCTIONS
I. Find the process and try terminating it
1. Start Windows Task Manager
Use the following key combination: press CTRL+ALT+DEL or CTRL+SHIFT+ESC. This will open the Windows Task Manager.
If that didn’t work, try another way. Press the Start button and click on the Run… option. This will start the Run tool. Type in taskmgr and press OK. This should start the Windows Task Manager.
Image 1. Start the Task Manager
2. Find and terminate the process
Within the Windows Task Manager click on the Processes tab (it is in the red box). This will bring the complete list of all active tasks. Find the process by name. Names are in the first column from the left. Click on the Image Name button (it is designated by the blue box) to sort tasks in alphabetical order. Then scroll the list to find required process. Select it with your mouse or keyboard and click on the End Process button (in the green box). This will kill the process.
Image 2. Terminate the process
+Alternative steps for finding and terminating the process
II. Locate the malicious file and try deleting it
Let’s assume you know the file name or at least a part of it. In such case run Windows default search tool: Start > Search > For Files and Folders. Type in the file name or its part to the search field. Specify search location. For better results select "Look in: Local Hard Drives" or "Look in: My Computer". Now start searching. The file should appear in search results.
Image 6. Search for the file
If you have no idea how to spell a filename, but you know, where it can possibly be, then you should try finding this file manually. Most parasites attempt to hide their tracks, so you will have to enable the displaying of hidden and system protected files. Open Windows Explorer. Click on the Tools menu and select Folder Options.
Image 7. Make hidden files visible
Choose the View tab. In the Advanced Settings list find the option Show hidden files and folders (on Image 8 it is designated by the red box) and select it. Then remove a checkmark next to the line Hide protected operating system files (Recommended) (in the blue box).
Image 8. Change view settings
Some files may still be invisible. To see them, launch the Command Prompt. Press the Start button and then select Run. This should open the Run dialog. Type in cmd and press enter or click on the OK button.
Image 9. Open the Command Prompt
Type in dir /A name_of_the_folder to the console. This will list all the files that reside in that folder. Hidden files will also be displayed.
Image 10. View folder content
Simply delete the file using the Windows Explorer or any other program that you use to browse the file system. Don’t forget to empty the Recycle Bin. If an error message appears saying that file is in use and cannot be removed, try terminating the associated process and then delete the file. To do this you will have to open the Windows Task Manager (press CTRL+ALT+DEL or CTRL+SHIFT+ESCAPE). Then in the Processes tab select the corresponding process and click on the End Process button.
However, some processes will run immediately after you terminate them. In such case you have to reboot your system into Windows Safe Mode (this tutorial article explains how to do this). In this mode many system services are disabled and programs do not run automatically on startup. Practically any file can be easily removed.
The malicious file can also be deleted from the Command Prompt. Open the Command Prompt and navigate to the folder, where the harmful file is. To do this issue the following command: cd name_of_the_folder. Then invoke this command: del name_of_the_file. To delete the folder use another command: rmdir /S name_of_the_folder.
Image 11. Delete the folder from the Command Prompt
III. Using Pocket KillBox for removal of difficult malware
Sometimes malicious files cannot be deleted normally or even after entering into Safe Mode. Sophisticated parasites use integrated rootkits and special techniques in order to lock their files and prevent them from being deleted. Usually, such files run processes that cannot be terminated by the Task Manager. In such cases specially designed third-party tools should be used. One of them is Pocket KillBox, a tiny, but priceless utility designed for terminating harmful processes, deleting malicious files and folders containing malware.
If the above steps did not help you to delete a parasite file or kill its process, please do the following.
1. Download Pocket KillBox
This tool is absolutely free. You can get it either from the official web site, or from one of the trusted distributor sites such as Bleeping Computer.
There is no need to install the tool. Pocket KillBox comes as a single executable file. Just unpack (if you downloaded Pocket KllBox as an archive) and run the downloaded file. This will launch the utility.
2. Delete the file
Type in the full path of file you want to delete as shown on Image 12. Make sure that the Standard File Kill option is selected (it is designated by the blue box). Then click on the Delete file button (it is designated by the green box).
Image 12. Delete the file with KillBox
As parasites becoming more complex and sophisticated, there is always a possibility that even Pocket KillBox or similar powerful tool may fail removing certain files. In such case it is highly recommended to repeat the removal procedure in Windows Safe Mode (this tutorial explains how to do restart your system into it).
If the file cannot be deleted in Safe Mode too, repeat the removal once again, but this time select the Delete on Reboot option instead of Standard File Kill. Then restart your computer. Pocket KillBox will attempt to delete the file on next system startup.
If the process or file is still present, if you do not know how to follow steps above, if you are not sure why you have to do certain tasks, or the above guide is too difficult for you, feel free to try our recommended automatic spyware removers. You can also ask for help in our free spyware removal forum.
March 16th, 2007 at 11:55 pm
Thank you very much for this information. I am computer illiterate. i just know how to chat and surf. our computer is slow, always shut off and when we download yahoo messenger, it says another program si running but we can’t find the file. we downloaded anti virus software but some programs can’t be deleted.it says it’s an adware but then i can’t find the file.funny that we missed to ride on the ufo going to the world of computers.anyhow, thanks and more power to cnet.
April 29th, 2007 at 9:52 am
I find this site so informative specially to those who’ suffering from maskrider2001.vbs
May 9th, 2007 at 6:17 am
why is printing of text not allowed?
May 25th, 2007 at 9:58 am
Huh………brave sentry make me sick!!!!!!!!!!
May 28th, 2007 at 4:00 pm
This seems to work only if you know the location of the problem
June 12th, 2007 at 12:33 am
hi,
i have a problem with backwork. I deleted the program backwork and its file a long time ago. The problem is that a process keeps coming on that looks for the file and it’s driving me crazy, taking up so many computer resources on my windows 98 system. i don’t know where the file is that’s doing this. what do you suggest?
thanx.
June 16th, 2007 at 11:25 pm
i found spybot worked well for most of it, my avg picked up on it right away but im not sure how much it caught (being a free anti virus and all) and next up is my adware finds all those hkey files, i havent tryed spyware doctor yet thats the next step.
June 17th, 2007 at 12:01 am
other than the fact the spyware doctor costs money, i love the program
solved all my problems in only minutes, Highly recommend it. And thank you to this website for helping me find my way through this horible virus.
July 10th, 2007 at 11:59 pm
hey thanks much! i am now able to access my local disc C:
guyz, always empty your recycle bin
July 11th, 2007 at 9:16 am
Very Savvy. Thanks
July 16th, 2007 at 9:19 am
Guys, as long as you surf the net with IE you will pick up all the garbage around like anaware, spyware and so on. Switch to another browser, there are many for free online. Firefox, Opera, Safari…. Well, all is up to you.
July 17th, 2007 at 6:39 pm
Thank you so much for helping me get rid of this parasite called spyshredder. Thank you! ! ! !
July 20th, 2007 at 7:37 am
I want to to remove you. Can you tell me now
August 4th, 2007 at 7:52 am
my computer is totallly off because of this stupid Spysheriff, now i even can not make power on. please, what can i do for it. thanks
August 4th, 2007 at 4:26 pm
Thanks a lot for Command Prompt deleting process description. It was very useful for me since I had created a folder to store some webpages with cooking recipes from the web. What happened one day was that whenever I would try to open the folder in Windows Explorer, it would cause WE to terminate. I downloaded tools like avast, ccleaner, eraser, SUPERAntiSpyware, Spybot etc., though they were helpful in finding some minor worms, they woul terminate or die with every attempt to delete or check the folder. Safe mode including. I have spent so much time installing, restarting, downloading updates, and vice versa, and my problem was solved in such a simple way by deleting the folder by rmdir command. Thanks!
August 6th, 2007 at 11:35 pm
Thanks for your help! The last thing I need is a malicious virus. I am grateful for this informative website.
August 11th, 2007 at 8:07 pm
hi my name is alex
i ran spyware doctor and some other programs too
my computer show a messege saying intergrety threats found
and it gives the option to download ultimate cleaner
i read that ultimate cleaner is spyware so when i ran those it still get that mess
intergrety threats found it also says that my hard drive or folder or fiiles are corrupted
i have also ran some registry fixer programs
what do i do
any suggestion?
August 12th, 2007 at 4:19 pm
Hi.
I have tried to remove a program called spy shredder given all the tools provide in this article, but without any success,
August 24th, 2007 at 1:58 pm
it was very helpful. This information is wat i lucking for. Thanch you.
August 30th, 2007 at 5:27 am
the othe day I was looking at an adult site and virus protect pro automaticly downloaded and I cant get rid of the shit I tryed going to add remove programs but no luck I read your steps but I live in japan and hence my computer is all in japanese how else may I get rid of this pest if I met the guy I would rip his jaw out ….so about the language but I need you to email me for your help best regards.
September 25th, 2007 at 10:07 pm
hi! i am not totally a computer expert but you licgtened up my knowledge about this thihgs.
November 13th, 2007 at 4:07 pm
I have a problem with the hotkeys virus on my gateway laptop and am unable to do anything on the computer without it shuting off on me. i would really like to be able to save my harddrive. does anyone have a suggestion on how to fix it? please email overdose_stoner@hotmail.com
November 21st, 2007 at 7:24 pm
It seems a newer version of brave senrty disables task manager and deletes your control panel ! Any ideas on how to remove this sh*t another way?
December 19th, 2007 at 12:55 am
I have a video on my computer that can not be deleted. When I try to open it, it doesn’t open, when I select it and press delete it doesn’t do anything, I selected it and went to the menu: File->Delete and that doesn’t do anything. Also, when I right click on it, the options that come up, only go down to the Send To option. It can’t be copied, cut, or drag and dropped at all. If any help can be given I would appreciate it.
December 21st, 2007 at 9:45 am
Hi, i installed without knowing Storage Protector, i had to format the C partition anmd reinstall Windows, is there any chance to still reziduence this trojan application??
January 1st, 2008 at 7:59 am
I used the spyware doctor, only to learn what was wrong with my system as it has been rather slow lately and my own Antivirus detected a virus but was unable to disinfect it. However, following your tutorials on this page, I managed to get rid of br92.exe [Spy Crush 3.2].
Thanks for being there for us, though.
January 14th, 2008 at 3:56 pm
i am trying to get rid of this seekmo.com but i keep getting the spy software. pls help me get this out of my comp. manny kaplan
January 18th, 2008 at 1:37 pm
thanks a lot very much,you done an excellent job,it provided many solutions for me
February 1st, 2008 at 5:34 am
how to register ?
February 1st, 2008 at 3:29 pm
a bar that appears under my tool bar that says warning you have possible spyware and adware click here for free scan keeps popping up. It is the trusted antivirus page. I have not and will not download it but how can I get the bar to stop popping up
February 12th, 2008 at 3:59 am
Nice thing man
like it
March 1st, 2008 at 7:06 am
Stoked, I have had this rediculous PCMIGHTYMAX on my PC for some time and have not been able to delete. Finally got rid of it. Thankyou.
March 1st, 2008 at 6:55 pm
Unfortunately, I failed to delete Spyburner. This application blocks the Taskmanager pops up as well. smitfraudFix also failed in safe mode. I cannot find any Spyburner related files in my drive, either. I’m helpless. Please help me.
March 17th, 2008 at 8:17 am
Thank you to the kind individuals who provided this information. I am rid of spy burner! all thanks to you.
Kind Regards.
March 27th, 2008 at 4:25 am
I used Pocket Killbox as instructed and it worked perfectly - thanks so much… a very informative and helpful set of instructions. Brilliant!!
March 28th, 2008 at 5:45 pm
what a load of bollocks
but thanks for trying to help
March 29th, 2008 at 5:42 pm
Man, I spent 5 hours today trying to fix this. After coming across this information, it took longer to print it then it did to fix the problem. Solved everything in about 2 minutes! AWESOME!!!!! Thank you!
April 2nd, 2008 at 12:00 am
I have already purchased Spyware Doctor. It has run several times and has not found this parasite.
I had a software package running (Adware removal type) that I didn’t realize was a parasite. I also wasn’t aware Error-Killer was a parasite too. When I tried to remove the Adware package - I started getting these pop-ups trying to get me to by Pc-Antispyware. No thanks not interested. I’m having problems finding the source of problem.
April 5th, 2008 at 8:27 am
hi!
can you please remove this program from my computer!
greetings
kjell ekhage
April 8th, 2008 at 3:13 am
I can’t able to remove Sever.exe trojan from my PC Nor my antivirus(Mcafee 8.5) could able to detect and delete it. Antivirus detect that trojan as a normal exe files. Please help
April 9th, 2008 at 12:03 pm
HELLO SIR
IN PENDRIVE IS IT?(SPYWEREASTMON)
HOW I DELELTE THIS?
April 11th, 2008 at 11:24 am
Hi,
I have a problem to C drive and D Drive not open error is maskrider2001.vbs. pls resloved the problem and be urgent reply me. thnks
Regards
Rajat Goel
April 15th, 2008 at 4:48 pm
I keep having “PC Antispyware popping up” and messing with me. It keeps my threat scanner busy, and I am not NOT NOT going to buy “PC stuff “to get rid of THEM. This should be illegal, but I am sure that wouldn’t make sense, it makes MORE sense to hunt down an individual and fine them $150,000 for downloading a song off the internet from a PROVIDING source, right? This “PC stuff” is interrupting me and shutting down my computer right when I am in the middle of doing term papers and assignments and trying to get ready for final exams. I am so not amused!!!
PC Antispyware has got my task manager shut down, and I can’t get to it that way. I am going to have to take time that I DON”T HAVE and try to find this bitch and get it deleted. I agree with the guy above who wanted to rip the jaw out, but I have a few more lengthy painful ideas for the doom of whomever is responsible for this garbage!
I am soooo mad!
April 17th, 2008 at 12:26 pm
this information is useless. for some reason i cant run Task Manager. this info does not tell me how to. i know the name of the virus, OnlineGuard, but this info is geared towards those that dont know the name of it or are too lazy to check. i can find it in the hard drive but have no idea how to delete it.
Damien
April 24th, 2008 at 4:09 am
I have gotten the Antispyware Review program stuck in my PC I think this is crazy to allow I’m trying to find out the best way to identify the manufacture of this product or add I want to go after them legally abd sue them either on my own or maby a class action suite. Anyone interested or have the will to assist me. This type of add or practices is no differant then being attacked on the street or a home invasion.
April 24th, 2008 at 5:21 pm
Yes, I too would like to take legal action.
May 10th, 2008 at 12:40 am
when i try to kill pc-antispyware process .system get restarted instantly.
In another cases i cannot run cmd regedit taskmanager etc. becaus if i run those exe ’s the system get restarted automatically. (note. thies cmd, task manager, regedit files are not disabled).May i know what is the reason and remody please. one more I want to know how to disable thies sudden restarts when i try to kill pc-antispyware.exe
May 12th, 2008 at 10:50 pm
I need help deleting spyware master
May 13th, 2008 at 6:08 am
thank you guys praise your name above all earth joke only but thank very for information
May 21st, 2008 at 10:32 pm
i follow the steps and when i get to the task manager i dont know which one should i terminate. here its said that cmdagent.exe should be terminate but i does not appear in my task manager.
please help
May 22nd, 2008 at 5:33 pm
pls help me.
Im infected with “advanced xp fixer. i have already uninstalled it. BUt i need to get it off my desktop and deleted as one of the choices for a desktop. How do I do that? lilkunta at excite fot com. thanks.
May 31st, 2008 at 12:23 am
I’m infected with spygaurder 2.1 I followed steps from other sties but not working. please help!
May 31st, 2008 at 6:18 am
I have the Antivirus2008 virus on my computer. How do I remove it?
June 10th, 2008 at 4:22 pm
thanks for the help!
June 13th, 2008 at 3:54 am
got spymaxx! I can’t even open my task manager, i also tried to enable it in the regedit. Nothing seems to work. I have tried several spy attackers, hopeless
If anyone knows a different way in how to get rid of this horibble malware please let me know, i am just about ready to format……
June 13th, 2008 at 3:55 pm
well please help .. i am useing A DIFFERENT computer that i need help on.. well my computer turns on at then it says the windows thing and when thats over it takes 3 hours to load on to my normal computer and it has no internet connection
and i need help to deleted advanced xp defender because i think that is wat is doing this every time i deleted it it comes back and again and again and my computer is reaaalllllY! SLOW! 30 mins to load msn … please help me!
June 20th, 2008 at 10:18 am
hi
i love that
thanks
boy
June 22nd, 2008 at 8:09 am
I have the spyguarder 2.1 virus that I cannot get rid of. I have ran windows defender along with AVG and Ad-Aware spybot removal programs. It has blocked my task manager as well as my registry, how do I remove this nasty little virus?
June 24th, 2008 at 2:59 pm
I have this AWFUL, corrupt Anti Spy Check, that I have heard is new. I DID NOT ORDER IT, BUT IT JUST KEEPS POPPING UP ON MY COMPUTER. AND I DO NOT WANT IT. HOW CAN I GET RID OF IT WITHOUT HAVING TO TAKE IT IN. OR HAVE SOMEONE COME TO MY HOUSE TO DO THIS?? THIS IS REDICULIOUS. ALL OUR PRIVACY IS TAKEN AWAY…….I AM CONSTANTLY TRYING TO DELETE IT ALL THE TIME I AM ON MY COMPUTER, THEIR CRAP JUST KEEPS POPPING UP ON MY SCREEN ………….HELP PLEASE, ADVISE.
THANK YOU IN ADVANCE. HOPEFULLY YOU ARE ONE OF THE GOOD GUYS. I AM NEW TO THE COMPUTER WORLD, AND THIS IS NO FUN……
June 25th, 2008 at 4:25 pm
Ha, ha, this nasty virus is just too hard to kill, can’t seem to uproot all traces of it. So nasty, lol. Yes I just realized it somehow affects my MSN as well, damn! The only solution, I think, is to reformat, but I really want to avoid this cuz it’s too much work.
June 25th, 2008 at 4:32 pm
Okay I just installed the free Zone Alarm and noticed a file C:\Windows\system32\IphcnL8j0e17v try to access the net, then I noticed several other files in same folder. It must have dumped a lot of stuff into my computer, all over and everywhere. I will attempt to delete files blphcnl8j0e17v and phcnl8j0e17v…I think this a really sad way to get force people into buying their the Malware Software. Somebody ought to visit this people in person, where are they located?
June 25th, 2008 at 5:22 pm
The most exciting part of this virus, after I finally destroyed, I think, is that I get to choose a new Wallpaper for my desktop, lol.
July 8th, 2008 at 6:03 pm
get superantispyware
July 12th, 2008 at 12:18 pm
yh mahn diis iis ment to help ??
well ii nevah did 1 stupid fing tryiin to con me into usin iiht n all daht yh well ii am gunna tell evrey1 its rubbish !
ooh nd im still tryiin to geht dese stupiid viruses off but iit ent wrkiin so go nd make iht work cos ppl are waistin tym tryiin to geht iit to dam wrk !! my dad iisent gunnah waiste anymore ov hiis tym on dis
July 19th, 2008 at 10:08 am
Hi,
Please take the time to read this note, I’ll be so thankful! I tried to delete the processes manually just like you said and I used my Norton antivirus scanner, which listed the names of the processes, but most of them said “IEXPLORER.exe” or some other stuff that are duplicates to the real thing and eventually I must’ve deleted the wrong thing because my whole desktop won’t show the shortcuts, nor the bar at the bottom of the page (this is my admin account btw)! I had to open up a new log on account in order to use my internet because the virus wouldn’t let me use internet in the other account.
Is there no other way to restore a process? Did I permanently damaged my computer?
July 21st, 2008 at 11:44 am
hi crystal
you know i had the same problem that you and i couldnt use internet ,thers appears to many pop and blocked , because i felt in this virus by google antivirus 2009.
this virus was hidden and nirton didnt detected and i ws figthing with this viorus for 3 days and know i almost finish.
if you have dowload this antivirus 2009 you must to makesure to uninstall all thi files of google and coocckies because the virus is hidden there uninstal everything after that check all the lfiles donwload in this ultimates days and delete everythign after that try again with nor32 if you canot do it yet sent me email
July 23rd, 2008 at 6:34 am
Hi ,
I would like to tell you this much. Your site is very informative. I know very little about computers, but your site helped. I had antivirus 2009 on my computer and your site showed me how to delete it.
I have a question, will you respond to any emails if I have any further questions? Anyways just wanted to say you guys really helped.Thanks
July 24th, 2008 at 7:40 am
THANK YOU VERY MUCH
BUT ALL MY FILES ARE GONE
HOW SAD ….
July 25th, 2008 at 8:02 am
I’m having problems getting rid of that antivirus 2009,which given oroblem every since downloaded it.
July 28th, 2008 at 6:15 am
Thank you. Manual removal is very helpful. Just take a lot of patience to do it.
August 7th, 2008 at 7:39 am
hi everyone..in case anyone is having prob with antivirus 2009, i have something so simple that worked! i know u cant delete the application and probably u would be getting popups every 30 seconds..this is what i did..i went to the search area.. (go to my computer, and on one of those top tabs, u would see the “search” tab.) click on it and make a search. Click on all files/folders option. For better results select “Look in: My Computer”. Then, in your search area, type Antivirus 2009. You would get a few results and there would be one which says “Uninstall Antivirus 2009″. Double click on it . Antivirus 2009 would stop functioning at once! the next thing u would wanna do is locate the location the stupid antivirus is hidden. Open another “my computer” and go to the location using the path ( the path would look something like C: My Documetns/ Start Menu/ etc/ etc) that is provided in the search area. You would come across a folder which says antivirus 2009. Just click on it once and press SHIFT + DEL at the same time. VOILA. Antivirus is gone!
August 7th, 2008 at 7:43 am
thanks..without u, what would i have done? thanks again..
August 9th, 2008 at 8:34 am
Thank you very much.
I had managed to use Spyware Doctor to get rid of the problem related to Antivirus 2009 on my parents computer,which did not get pop ups,and seemed a less severe version,but it had little effect on my own computer.After several days getting angrier and angrier i found this,and fixed it all in half an hour,thanks to your plentiful of options and very simple instructions.Perfect for those like myself who are completely lost when it comes to viruses,and tend to rely on antivirus programmes(AVG did not detect the problem for me,though i scanned on both computers).This is great-i can use my internet again,and i am no longer getting plagued with pop ups telling me to buy Antivirus.Once again,thank you.
August 11th, 2008 at 11:01 am
hi
i never ever thought, this wuld happen bt this blaster sasser variant is currently in extreme threat in my PC. so
i am not able to even open task manager!- it says administrator had disabled the task manager and the disk c is completely formatted and the control panel had vanished… the annoying vista antispyware 2008 and xp antispyware 2008 comes in scan the PC and stucks.. the desktop wallpaper changes automatically and when i tried to change it the tab display had disappeared. no mcafee, spyware doctor is relevant for killing this and it’s getting annoyed as there are 2 harmful files.. i dunno what to do, maybe i shuld go in safe mode?
August 11th, 2008 at 11:11 am
i can’t download anything at all the system is getting unresponsive minute by minute and all the antispywares i had installed has no affect whatsoever, i tried deleting the files and searched for it, bt it;s hidden or i can’t see tried all the recommendations bt nt effective, oh dear this is soo annoying lotsa lotsa pop ups all the way
i can’t see anything, the taskbar becomes inactive and the time changes to “VIRUS ALERT” and a wallpaper appears- SPYWARE DETECTED INSTALL A SPYWARE REMOVAL TOOL..
my PC had never had a virus before and it ws strongly protected by many virus guards, amazing they hav no effect can someone pleeeeeeeeeeese, pleeeeeeeeeeeeeeese help???
thank u..
August 19th, 2008 at 2:04 am
thanks sooo much its people like you that really make a difference.
August 27th, 2008 at 5:32 am
this is so informative.. thanks i have already remove that antivirus2008, that was so annoying…
August 29th, 2008 at 3:13 pm
I uninstalled XPAntiVirus08, and used CCleaner to get rid of it’s DLLs and now explorer doesn’t work. How can I fix my computer?
September 1st, 2008 at 4:20 am
please help
i am douchebag and i download any program that advertises itself via popups i fail to block
because i like microsoft internet explorer instead of browsers that everyone tells me to use
i install program that popups tell me too and then my computer is all phuktarded like me
i dont want to take my computer to a technician i want to bother yoooooouuuuuu with tooooooo
many voooweeeeeeeeels!!!!! and uuuuuneccessary puuuuucntuatiooooooonsssssssss!!!!!!!!!!?#$!
September 4th, 2008 at 11:16 pm
how to recover data that has been hidden by the virus sality?
September 7th, 2008 at 12:06 pm
thank you very much that thing was getting on my nerves it keep on popping up and i was like ‘ughhhh’
October 4th, 2008 at 7:48 am
I’m in the process right now to delete the stupid thing. If this works, I’ll freakin’ love you!!! Stupid virus!
October 5th, 2008 at 6:12 am
Tank you very mutch your help
October 6th, 2008 at 5:48 pm
thanks for the instruction and information.I could delete the file but one active alarm is still running in my notification area on taskbar which lead to a web page for installing VirusResponse Lab 2009!
October 8th, 2008 at 10:48 pm
Well it looks like I,m not the only one that has this problem. Can,t the fine these guys who write these
programs.All they do is mess up peoples computers IIt is not a way to try and sell a product.They
are going to piss a lot of people off. Some day it is going to come back to haunt them bigtime.
What is that old saying what goes around comes around. I hope one of these clowns happens to read this.
October 11th, 2008 at 4:31 am
dude, you are a legend - those lame geeks are going to rot in hell
you on the other hand have a ticket to the pearly gates! big yourself up - I am proper poor with computer stuff but that was so easy a degenertate donkey could do it
praise be to you, that virus was really getting on my tits!
October 14th, 2008 at 7:05 pm
thank you so much!………….you were a big help =]
October 22nd, 2008 at 10:54 pm
Thanks a ton for making this. You just made my day.
October 23rd, 2008 at 12:58 am
What happens if you didn’t download the program, but you just want the pop up thing (it’s an alert balloon) to go away? I tried deleting the msvcr80.dll file, but it won’t let me :(. help.
October 25th, 2008 at 7:02 pm
oh well where do i start, i also got this frikin stupid antispywarexp 2009 on my laptop it has stopped me from using the internet ( luckily got daughters to use ) plus it has wiped all my recovery and wiped out all my security. I have tried everything to find the damn thing but with no avail any help would be great, if no one out there can help then looks like i will have to wipe everything and start again.
And why do these idiots do things like this its not as if they are going to get anything from me as i am a normal guy who browses the web and plays games. Would love to come across one of these idiots he wont be typing again lets put it like that
October 27th, 2008 at 4:17 am
Thanks a lot..It was really helpful to me.
October 30th, 2008 at 3:49 am
thanks!!
it help me super a lot!!
thank you!!!
October 30th, 2008 at 12:39 pm
Got “hijacked” today by Internet Antivirus Pro, was so pleased when I found your website and the help it offered. It worked and now hopefully my system is back to normal (early days yet). Thanks so much.
November 2nd, 2008 at 4:00 pm
thank you for for saving my laptop!!
November 3rd, 2008 at 1:06 pm
Thank u sooooo much!!!! u r a lifesaver!!!!
November 13th, 2008 at 9:24 pm
Thanks Guys this info would help me a lot.
November 15th, 2008 at 5:58 am
AntiVirus 2009 has disabled my Task Manager.
How can I reenable it?
November 16th, 2008 at 8:27 pm
Please help erase the antivirus
November 18th, 2008 at 5:15 pm
yaaaaaa, i got the VirusTrigger one and is the run cmd for alternative ways to kill the thing or do you have to do it?
November 24th, 2008 at 8:27 pm
Help me get rid of Antivirus 2009 program, it’s ruin my computer so bad!!!
I dun quite understand how to do this
November 27th, 2008 at 11:07 am
very good article but you should note that tough viruses like win32.sality on most of its kind disable task manager that makes u should search for what folder does it creates and remove them from DOS and i dont mean CMD i mean the primary DOS and also in that case that will be hard becouse the infected files like programms and EXE files will reproduce the virus
December 8th, 2008 at 6:28 am
wee!!thanks for those instructions..it really help a lot..but then, my phone’s game and application folder are still not working..what should i do??was it because of that pictures.exe effects or it is a different thing??..anyway,thanks again!!!
December 9th, 2008 at 7:39 am
Try using “super anti-spyware”. Its a free app that i downloaded and used. Install it and run the updates. Do an entire scan of the PC, delete the theats it finds. Re-boot and run it again. It seems to have done the trick for me…
December 11th, 2008 at 10:42 am
My home computer is now infected with Antivirus 2009. I don’t get the popups people are complaining about here, but it blocks my security programs (AVG, Spybot) from updating, and it blocks my browser from accessing homepages for trusted security sites (AVG, Spybot, Lavasoft, etc) in order to download programs that would help get rid of it. On top of that, I was finally able to get malwarebytes and an updated AVG from CNet, but once they’re installed I’m still blocked from running them. Since I had no idea which files were from the stupid AV09 crap, I was hesitant in touching my registry. Thanks so much for this tutorial, I’ve printed it out and will be trying it as soon as I get home from work today.
Btw, I believe a large number of these are coming out of Russia. For those of you willing to make the trip just to punch the creators in the mouth.
December 12th, 2008 at 2:00 am
pls help me get rid of antivirus 2009. it created lots of problem, while working with my PC.
December 14th, 2008 at 10:06 pm
I had a virus “Antivirus 360″ cause havoc on my notebook. I followed the procedures by going into “my computer”, doing a search for antivirus 360. After findin it I copied the path and opened “my computer” in a new window and pasted the path in the search window. After searching and finding it, I deleted the folder “antivirus 360″ and now it is gone for two days already. Hold thumbs!
December 16th, 2008 at 4:43 am
i downloaded antivirus 360 and i cannot find cmdagent.exe in the task manager
December 16th, 2008 at 5:31 am
i just found that the antivirus 360 in my computer at the taskmanager is called av360.exe
December 17th, 2008 at 11:19 am
Thank you very much, this helped a ton. I got rid off my nasty virus and my computer is fine. This web site is very good for people that do not have alot of knowledge and teaches alot on how you can perform task and clean your computer out. Keep up the good work
December 19th, 2008 at 1:22 pm
well i searched and searched and still couldn’t find it enough to remove that thing in the task bar….so i started fooling around, you need to make sure you search your temp files too….it is under AppData…and delete anything that has a date relevant to when you suspect you downloaded this virus
December 20th, 2008 at 4:28 pm
Ok this is what I got hope it helps, I had a virus called Antivirus plus and i tried the steps that are shown above but im pretty much computer retarded so it didnt work for me. So I was mad because now I thought I had to spend a couple hundred to get it professional fixed. Long story short I was told to click the start button, then all programs, accessories(at the top), system tools(at the bottom), and then click system restore. This allows you to go back before you got the virus and erase it, just follow the system restore instructions its very simple. When my computer came back on the annoying popups were gone, no red x at the bottom and my CPU Usage was back to normal before that it was at 100% all the time and my laptop was always hot. To be honest I dont know if all the virus is gone for some strange reason I feel like theirs still some of it on my computer but everything seems to be back to normal. Hopes this information helps.
December 21st, 2008 at 7:27 am
I just got this virus yesterday. It looks deleted but still shows up on searches. WHat am I missing?
December 22nd, 2008 at 8:24 am
Thanks.
December 25th, 2008 at 6:08 pm
hello the new file name is -tmpb.exe or tmpc.exe i had both …
go to tsk manager and go processes find this and go open file location.
then go end process.
finally delete it from there to the recycle bin and last but most importantly go inside the recycle bin and delete it from your system.
(you may have the old version not the new but you should be able to recognise the malware it only took me 2 minutes.)
December 25th, 2008 at 6:17 pm
p.s having great fun removing the 5 backups the arsehole put on (watch out for the similar files including the ‘inconspicuous’ a
December 25th, 2008 at 6:19 pm
p.p.s
i just noticed b,c and d hidden away at the top (just look under the date u got the malware to find it qik and easy)
dear god i hope there is no more
December 27th, 2008 at 2:04 pm
Thanks for the help.
January 5th, 2009 at 9:09 pm
Any suggestions on finding a file name or any other way to identify Spyware Protect 2009. I’d love to use your product, but it asks for a file and I’ve looked but can’t find it named anywhere, all I do is feel the affects of it quickly killing my computer. I’ve read that I need to delete the DLL files, the registry etc. but cant find it anywhere, Please Help.
January 7th, 2009 at 3:49 pm
Great tool, worked well on AntiviruPro. Thanks very much!!!
January 9th, 2009 at 1:59 pm
[…] Para saber como deletar acesse este LINK […]
January 9th, 2009 at 8:02 pm
No meu caso, ocorre o mesmo problema. Mas o system security é uma versão anterior, eu creio! Pois a imagem dele é um quadrado só a linha de baixo vira uma ponta; Dentro está no fundo laranja puxando pro amarelo e possui listras pretas!
Se puderem me ajudar.. desde ja agradeço
Pois dessa forma ele nao funcionou!!!!!!
January 13th, 2009 at 1:21 pm
I also have this weird virus that everyone is talking about. I was lucky to have someone to do something about it, since I have NOOO idea on viruses and anti-viruses. If this happens again how should I know the name of the file that I have to destroy or delete???? How do you guys know that???? Please help…Can someone recommend a good and not very expensive anti virus for my computer?
January 20th, 2009 at 9:39 pm
Insecure Internet activity. Threat of virus attack Due to insecure Internet browsing your PC can easily get infected with viruses, worms and trojans without your knowledge, and that can lead to system slowdown, freezes and crashes. Also insecure Internet activity can result in revealing your personal information. To get full advanced real-time protection for PC and Internet activity, register Antivirus 2008.
Does anyone know how to get rid of above message every time I lauch FIrefox brower?
January 24th, 2009 at 4:59 pm
Guyz wud u tell how to remove a yahoo.exe virus
January 25th, 2009 at 9:47 am
u r great …..
January 27th, 2009 at 3:08 am
please I have this antivirus which installed itsef on my PC.Its name is Internet antivirus Pro . please How do I romove this. I need your help.
January 29th, 2009 at 1:49 am
Antivirus 360 entered through Firefox.
January 29th, 2009 at 5:14 pm
Thanks so very much!
January 31st, 2009 at 3:02 pm
Angel, August 7th., 2008:
Thank you for the information. After following what you wrote, I was able to rid my computer of the MS AntiSpyware 2009 virus that occurred on my computer after visiting an adult web-site. It worked.
February 2nd, 2009 at 7:42 pm
I’m trying to follow your directions, but I don’t know which files you’re talking about when you typed doen insert patch and file name here
February 6th, 2009 at 9:50 pm
Malwarrior was completely dragging down my PC and knowing that they are making money from ignorant saps just makes me angry. Thanks for fighing against those jerks!
February 11th, 2009 at 12:00 pm
Thanks for the help. When it comes to pc’s I dont know my arse from my elbow but what i did find that helps with speeding up the computor is crap cleaner. Free download at file hippo, If there is something that works better please let me know, Thanks again
March 1st, 2009 at 6:25 am
Thank you so much for this valuable information. A had the Antivirus 2009 which is a virus itself driving me nuts. With your inofrmation I was able to remove it successfully from my computer and restore my sanity!
You guys are the best!!
March 2nd, 2009 at 8:56 pm
Guys,
Help me get riid of Spyware Protector 2009/ It is killing my computer
March 4th, 2009 at 4:14 am
hi
its my files and folders is super hidden
plz help
remove autorun.bat????????????????
March 7th, 2009 at 12:15 pm
how do i remove folder.exe virus pls help
March 9th, 2009 at 8:27 am
hallo i cannot get antivirus360 off my computer
my kids click on to it
i need help
tks johannes
March 10th, 2009 at 10:43 am
I’m trying to delete Malware Defender 2009 and it seems like a big merry go round. I so tired
and fustrated with this and these instructions do not help!!!
March 14th, 2009 at 8:17 pm
Antivirus xp installed itself on another computer. Now I have no internet and taskmanager has been disabled. Any ideas?
March 16th, 2009 at 1:23 pm
thank you very much i found this to be very helpful
March 22nd, 2009 at 3:02 am
Hey Unknown Friend,
Your tips and advice are so good.. It worked a lot for me.. I was trying to remove a spyware, your steps were very useful.. Thanks..
And a add on to the steps,
while using “Search” use “More advanced options” it will be helpful to search the hidden files and folders (bcoz after viewing the hidden files/folders, Search will be more effective by the More advanced options..)
Once again Thank you so much..
Happy days..!!
Take care..
“Share the knowledge = Improve your knowledge”
March 25th, 2009 at 6:59 pm
thank you so very very much it was so annoying to have antivirus 360 messing up my computer every few minutes this help is very much appreciated
March 29th, 2009 at 4:52 am
Hi guys, i cannot get rid of malware defender 2009! My computer wont do anything, it is extremely slow! i cant even search the comp for the file to delete! any suggestions? also spyware doctor does not get rid of it unfortunately
any help is very much welcomed
April 7th, 2009 at 8:43 am
I have gotten this “Spyware Protection 2009″ bull shit on 2 of my PC’s. Both are running McAfee. If I could put these guys out of business, it would “make-my-day”. It even screwed McAfee and forced me to re-install. There are some real “low life’s” out there on the web. Some obiviously “don’t have a real life” and just live to make others miserable, but we users adapt and learn how to fight back. Thanks to the “good guys” with itergity and willing to do the ethical right thing. A big thanks to web site’s like this one. and thanks for your knowledge base and help. Long live the “good guys”!
April 7th, 2009 at 9:02 am
Request your advice
its keep on asking me “update available,Win PC defender has detected that new threat database is available.Would like to down load and install and update now?”
Next I ll get a critical warning and information on removal to activate.
Next I am getting its home page.
All these I am getteing in frequency of 50 seconds.
Kindly help me out as its really unbarrable and completly disturbing.
thank you
April 7th, 2009 at 11:15 pm
HI
I cant open taskmgr as i open is a pop up that the system manager has desebeld the taskmgr.
pleas help
April 11th, 2009 at 10:34 am
Thanks for helping me to remove virus sweeper without paying 60 to 80 dollars to do it. With the directions given, I quickly found it and ended the process.
What wonderful help!
April 13th, 2009 at 7:25 am
I have a spyware protect 2009 alert. How do I identify the bad process in the task manager? Help please!! thank you.
dale
April 23rd, 2009 at 11:57 am
Greeting. See things as they are and write about them. Don?t waste your creative energy trying to make things up. Even if you are writing fiction, write the things you see and know.
I am from Andorra and also am speaking English, give true I wrote the following sentence: “Wall clocks, it has never been so easy to shop home furniture.”
Thanks for the help ;-), Alyson.
May 7th, 2009 at 10:31 am
i do every thing what u write here
but no process
May 8th, 2009 at 1:36 pm
I am lost at this point..”Type in dir /A name_of_the_folder to the console. This will list all the files that reside in that folder. Hidden files will also be displayed.” I think you guys missed a step someplace..I still cannot find out how to find the folders name,there for I cannot delete this virus..
May 8th, 2009 at 8:39 pm
HI There,
i have window xp & I got WINPC ANTIVIRUS,FROM ABOVE METHOD,TASK MANAGER,I DONT KNOW THE NAME OF FILE TO REMOVEWHAT I CAN DO.IS There any other easy way like running a antivirus cd or down load from internet.
Please help me.
THANKS
May 11th, 2009 at 10:56 am
Thank you so much. System Security was on my computer and your site helped me get rid of it by starting up in safe mode…
May 11th, 2009 at 3:17 pm
wow the hardest part is finding the actual virus and for windows users its so easy and it stops immediately
May 18th, 2009 at 10:20 am
I have problem with the next step because i dont have anything in my laptop screen thats why i cant move to the next step
May 26th, 2009 at 2:26 am
you are my hero. seriously.
May 26th, 2009 at 6:31 am
this doesnt make any sense
June 4th, 2009 at 4:51 pm
This page is very useful information, it provided many solutions for us. thanks, mercibeaucot!
June 14th, 2009 at 12:42 am
Please, can you PM me and tell me few more thinks about this, I am really fan of your blog…gets solved properly asap.
June 22nd, 2009 at 12:13 pm
Oh my goodness, this information worked 100%. I manage to get rid off this XP Deluxe protector CRAP/WORM/ PARISITE whatever is call off my computer!!! without buying any of this “SPYWARE PROGRAMS” THANK YOU VERY MUCH!!!!!!!!
July 2nd, 2009 at 2:17 pm
Hi i was cleaning a computer infected with this i have been able to remove almost everything, it was given a false positive i ran malware removal tool and CCleaner and RegCleaner and used Regedit to remove it. The windows Security center was not able to open i fixed that part,,
Now my problem is that when windows vista reboots, after extensive cleaning, and updates. It boots with a blank box,, that opens,, its a tab on the bottom , as if it were a page…and it wont let me close it…Ughhhhh…
I looked on task manager to see if something was lingering i didnt see anything peculiar, i looked at old things i had removed to see if something was left behind, the only thing i can think of is when i installed a memory optimizer XFRAM and deleted it. because vista wouldnt allow it to open up.. maybe it didnt uninstall properly..
Could this be the open tab that has no address bar only a dark box in one corner,, WHAT COULD THIS BE?? please help :))
July 3rd, 2009 at 3:03 pm
please note that it took me a combination of the fixes listed below to fix (I hope) this thing.
I started with http://www.2-spyware.com/news/post226.html
I have XP media edition and it has gpedit.msc included and was a blessing because regedit was rendered inaccessable. gpedit.msc allowed me to go in and DISABLE the administrative access to regedit.
ALSO NOTE: file names installed are not quite the samewith my particular infection.
July 21st, 2009 at 12:40 pm
none of which you posted worked. it wont let me bring up any application at all. wont allow me to do anything.
August 3rd, 2009 at 7:32 pm
i dont get it at all. how am i suppose 2 know which task to end, what files to delete, and so on and so on.
the files you gave for the registry files were correct and i deleted them but none of the other listed ones you named for any other category came up.
i dont know how to get in contact with anyone to help. and not going put my email out to get spammed again. =]
August 8th, 2009 at 12:25 pm
it’s not working, it won’t allow me to delete the file, can’t go into task mgr or command prompt. have to reformat.
August 8th, 2009 at 7:15 pm
THX for your information. However, I found this “advancedvirusremover” has been “upgraded”, and it’s immune to any of the above method. Here’s how it kill your system:
It prohibit you to open “task manager” by any method so you can’t delete the process. Actually, it also denies any comment in “start –>run” button, including cmd & regedit. It also denies the windows “undo” function so you can’t restore to an ealier checkpoint. It can also prohibit you to open any software which might find & delete it. And even worse, It denies me to start in sate mode!!! The only possible way bring my system back is to buy their scam!!! It seems I have no choice but re-install my system….
August 12th, 2009 at 2:22 am
works great im verry happy this creapy virus is gone:D
August 14th, 2009 at 9:41 am
hi. i found the antivirus remover in my documents and i deleted it but it told me that it was only a shortcut and to actually get rid of it i’d have to uninstall the program, however when viewing the add or remove program it doesn’t show up in there. have i gotten rid of it?
also, my tast manager has been disabled. i’m only able to system restore back to earlier today. I was on safe mode earlier trying to uninstall recent programs and i may have removed a few updates to my windows xp because now everything is blocky slow. i’m also unable to use a picture as my desktop background. i’ve tried customize desktop but i have no ‘web’ option. i’ve also tried running regedit..something like that and that won’t work either. i’m not sure what else to do to get my computer back to normal!
August 14th, 2009 at 10:30 pm
hi..i used windows protection suite…now i want to uninstall it…i tried ur blog…but there is no file like”cmdagent.exe”in my system.can you help me please..
August 15th, 2009 at 9:37 pm
I can’t even get task manager to open. I tried ctrl + shift + esc and ctrl + shift+ delete and start, run, taskmgr. Help me.
August 16th, 2009 at 7:06 am
I have windows system suite virus- I cant find the file in task manager cmdagent.exe to delete. I also tried to down load pocket killbox it will not let me, it says its missing a file. Any help would be greatly
appreciated
August 16th, 2009 at 11:10 am
this shit BLOCK’ED ALL MY PROCESS I CAN’T FOLLOW THIS REMOVAL INSTRUCTION BECAUSE “TASK MANAGER” “CMD” and all DIDNT WORK! HOW CAN I REMOVE IT??? PLS HELP
August 18th, 2009 at 9:56 pm
my computer has total security how can remove it from my computer?
August 18th, 2009 at 9:59 pm
How can remove total security programm from my computer?
August 18th, 2009 at 10:03 pm
please help me
August 29th, 2009 at 10:13 pm
Thank you, thank you, thank you…
I just purchased a mini laptop and my son
was using it when the Green AV installation popped up
he thought is was safe since it said it was Microsoft
Wrong…
I have been trying everything , until I found your information
This progra took over my computer and would not even allow me to search
for solutions, it would only pop up pages with its own info on it
Im soooo happy to get rid of it.
I am concerned about the effects it may have had on my new laptop
any ideas?
August 30th, 2009 at 3:12 pm
nothing will get rid of windows antivirus pro i have tried downloading things and it wont let me run them, I cant use my task manager cause it has been disabled and it wouldnt let me delete the file after i finally found it! Help me!!
September 6th, 2009 at 4:50 pm
hii ppl-s=i had this virus and it i tried like eveything and i dun really noe the cmputer and stuff really well so these instrustions didnt really help me-but i found a free program that helped me delete it its called spybot search and destroy -keep in mind i had to use it 3 times b4 the total security thingy was gone so try it -i mena its free =D
September 9th, 2009 at 6:06 pm
YAHOO! I was able to remove ALL the total security stuff!
September 9th, 2009 at 6:30 pm
Thank you!!! this helped removed the windows police pro!!! i’m so relieved i don’t have to bring this thing in to my IT guy. phew!
September 11th, 2009 at 12:36 am
hey im trying to do eveyting i can to get rid of this total sercurity everytime i try to download a anti virus a pop up window in my corner says tht its infected and cant be executed im trying to delete it to but it wont let me access my task manager or anything really need help badly with this
September 11th, 2009 at 12:36 am
hey im trying to do eveyting i can to get rid of this total sercurity everytime i try to download a anti virus a pop up window in my corner says tht its infected and cant be executed im trying to delete it to but it wont let me access my task manager or anything really need help badly with this
September 15th, 2009 at 10:36 pm
I downloaded the windows defender and it removed the antivirus pro2010 virus the first like two times, but now everytime I come on my computer it pops right back up and I have to keep removing then when I restart my computer it comes back up again. So I dont know what to do I have to have a professional deal with this, beacause I tried to follow the directions of this site but I dont really understand how to do what they tell you. Does anybody else have this problem? Or had this problem? If you solved the problem please tell me what you did? Also I got this virus from going on a bit torrent site, something that never happened to me before when I would download music because my other laptop with windows defender would scan my downloads before uploading them, and ive tried to set this laptop to do that but I dont know how.
September 15th, 2009 at 10:39 pm
Also I had a question does this antivirus pro 2010 virus does it keylogg? Because I am afraid of going on my bank account online for that purpose, but I have gone on my email I dont know do you think it could do some damage if I went on my email? I havent experienced any problems.
September 17th, 2009 at 10:41 pm
you save my life!!!!!!!!
This website is the best
so easy a cave man can do it
September 18th, 2009 at 7:38 pm
I have Total Security on my computer and cant get rid of it. All of the “Helpful Hints” I have found will not work. It will not let me open the task amanger to close the process, my add or remove programs file, my spyware remover, nothing. I have tried down loading things and going through all sort of steps. It seems if it is anything that can help remove this it will not let me into that program. Pleasehelp.
September 19th, 2009 at 5:03 pm
I found files and norton’s stopped the trojan: however, I have a WAN(PPP?SLIP) interface that has the IP address 12.74.44.16 that is no longer protected.
How do I deal with this? I don’t even know or can find this. HELP
September 21st, 2009 at 4:59 pm
Hi, I was trying to get rid of “Windows Police Pro”, and in the process deleted “msvcp80.dll” like your instructions said. However, when I then rebooted my computer I was unable to access the internet. When I try opening a web browser or chat program I get an error message saying that msvcp80.dll won’t load. I tried restoring the file and it didn’t help any. Otherwise I thought I got all the files off my computer… I’m not sure what else to do except something drastic like using the restore disk. Any suggestions?
Cheers,
Megan
September 23rd, 2009 at 6:06 am
Just did the end process on alpha antivirus, seems to have worked, thank you
September 23rd, 2009 at 8:31 am
Hi,
Are there speical instructions for removing a koopface worm from a Mac? I scanned every file with Norton and no virus was found. However, it appears that I have the worm that sends video links to other Facebook friends.
September 24th, 2009 at 8:32 pm
Thank you so much
September 26th, 2009 at 4:10 pm
is there a way you can get total security off my computer?
September 27th, 2009 at 7:52 am
Do a system restore (like 2 weeks previous) to get rid of Securitysoldier virus…it work!!!
October 1st, 2009 at 12:35 am
I am really fed up from Total security, I had been deleting it from C:\Documents and Settings\All Users\Application Data\1109879 (folder). My laptop works fine for another 3 to 4 reboot, but appears again.
I have scanned my system through malwarebytes and it found many infected entried too, but still I am getting same issue.
Please help.
October 7th, 2009 at 11:22 pm
Awesome! Killbox did the trick! Thanks for the step by step instruction!
October 10th, 2009 at 10:45 am
i get this infection this morning and i’ve been worrying for the whole day until i found this guidance. With this instruction, i manage to get rid of this nasty and scary virus in just 2 steps.Thank u so much ^^ U r such a big helper! Hmm..now i couldn’t find the target anymore from searching but i’m not sure whether i’ve removed it completely..how to make sure it’s no longer invading my pc?
October 11th, 2009 at 10:02 am
Its now a “drive-by” & doesnt require ANY operator actions. Unless going to a site about military weapons history qualifies as giving this bastard complete control, following your advise, i tried cntrl alt delete, its been disabled by the admin, except I AM the administrator lol i suspect Im gonna have to scrap & reinstall everything on the hard drive
October 13th, 2009 at 9:24 am
i tried all the process mentioned here to delete the security tool. but i am not able to. it is not even allowing me to down load any anti virus or any soft ware and not even able to open task manager or cmd window. could not even open run window
October 16th, 2009 at 4:58 pm
Thank you, thank you, thank you! I’ve spent the best part of 3 hours trying to remove Security tools from my pc. Putting it into ’safe’ mode (which i never knew about) enabled me to delete the horrid little bugger. Without your site I was going into panic mode. Now I can go to bed and sleep!
THANK YOU, YOU AWESOME DUDES
October 17th, 2009 at 6:34 pm
Hi, I just deleted all the folders of windows enterpirse defender that I know of. But I still cannot open my windows task manager or any antivirus application. What should I do?
October 18th, 2009 at 9:20 am
Thank you………….so much……..it really helped me………….i am now rid off the cyber secrity alerts