Killing malicious processes and removing harmful files

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Table of contents.
Introduction
I. Find the process and try terminating it
+ Alternative steps for finding and terminating the process
II. Locate the malicious file and try deleting it
III. Using Pocket KillBox for removal of difficult malware

INTRODUCTION

Processes

Each program is a collection of files. To start the program you launch an executable file that runs the entire program or some of its components.

When you launch an executable, part of its code is being loaded into computer’s memory. This code is the process. It allows the system to run the corresponding program. In simple phrase, every running program is represented by its main process (or task). If such process doesn’t exist, the application doesn’t run at the moment.

Parasites are programs and also have processes. However, unlike regular software, their processes run without user knoledge. You cannot terminate a parasite like a common application by simply closing its window. That’s why you have to learn how to kill malicious processes.

Files

Each program consists of files. Even spyware, a virus or a different parasite - all have their own files. Removing a parasite often means deleting all its files. However, some files cannot be easily erased. You cannot delete the file while it’s used by an active application. Furthermore, some files are "invisible".

Imagine the situation: your anti-spyware program keeps detecting a parasite, and you know where its files reside. You open the corresponding folder, but see nothing in there! The parasite continues performing malicious actions and its files remain in that "empty" directory. You wonder how this happens?

Files can really be "invisible". However, it’s not their exceptional feature - the operating system simply hides them from you. Such OS behavior can be a result of recent malware activity. Fortunately, there are several ways to make your system display such files, and thus allow you to delete them.

In this guide manual process termination methods are described. These methods can be applied to all modern Windows operating system versions. The following instructions also explain how to find a file, make it visible (in case it’s hidden) and completely remove it from the system. This information is also fully applicable to folders (directories).

INSTRUCTIONS

I. Find the process and try terminating it

1. Start Windows Task Manager

Use the following key combination: press CTRL+ALT+DEL or CTRL+SHIFT+ESC. This will open the Windows Task Manager.

If that didn’t work, try another way. Press the Start button and click on the Run… option. This will start the Run tool. Type in taskmgr and press OK. This should start the Windows Task Manager.


Image 1. Start the Task Manager

2. Find and terminate the process

Within the Windows Task Manager click on the Processes tab (it is in the red box). This will bring the complete list of all active tasks. Find the process by name. Names are in the first column from the left. Click on the Image Name button (it is designated by the blue box) to sort tasks in alphabetical order. Then scroll the list to find required process. Select it with your mouse or keyboard and click on the End Process button (in the green box). This will kill the process.


Image 2. Terminate the process

+Alternative steps for finding and terminating the process

II. Locate the malicious file and try deleting it

Let’s assume you know the file name or at least a part of it. In such case run Windows default search tool: Start > Search > For Files and Folders. Type in the file name or its part to the search field. Specify search location. For better results select "Look in: Local Hard Drives" or "Look in: My Computer". Now start searching. The file should appear in search results.


Image 6. Search for the file

If you have no idea how to spell a filename, but you know, where it can possibly be, then you should try finding this file manually. Most parasites attempt to hide their tracks, so you will have to enable the displaying of hidden and system protected files. Open Windows Explorer. Click on the Tools menu and select Folder Options.


Image 7. Make hidden files visible

Choose the View tab. In the Advanced Settings list find the option Show hidden files and folders (on Image 8 it is designated by the red box) and select it. Then remove a checkmark next to the line Hide protected operating system files (Recommended) (in the blue box).


Image 8. Change view settings

Some files may still be invisible. To see them, launch the Command Prompt. Press the Start button and then select Run. This should open the Run dialog. Type in cmd and press enter or click on the OK button.


Image 9. Open the Command Prompt

Type in dir /A name_of_the_folder to the console. This will list all the files that reside in that folder. Hidden files will also be displayed.


Image 10. View folder content

Simply delete the file using the Windows Explorer or any other program that you use to browse the file system. Don’t forget to empty the Recycle Bin. If an error message appears saying that file is in use and cannot be removed, try terminating the associated process and then delete the file. To do this you will have to open the Windows Task Manager (press CTRL+ALT+DEL or CTRL+SHIFT+ESCAPE). Then in the Processes tab select the corresponding process and click on the End Process button.

However, some processes will run immediately after you terminate them. In such case you have to reboot your system into Windows Safe Mode (this tutorial article explains how to do this). In this mode many system services are disabled and programs do not run automatically on startup. Practically any file can be easily removed.

The malicious file can also be deleted from the Command Prompt. Open the Command Prompt and navigate to the folder, where the harmful file is. To do this issue the following command: cd name_of_the_folder. Then invoke this command: del name_of_the_file. To delete the folder use another command: rmdir /S name_of_the_folder.


Image 11. Delete the folder from the Command Prompt

III. Using Pocket KillBox for removal of difficult malware

Sometimes malicious files cannot be deleted normally or even after entering into Safe Mode. Sophisticated parasites use integrated rootkits and special techniques in order to lock their files and prevent them from being deleted. Usually, such files run processes that cannot be terminated by the Task Manager. In such cases specially designed third-party tools should be used. One of them is Pocket KillBox, a tiny, but priceless utility designed for terminating harmful processes, deleting malicious files and folders containing malware.

If the above steps did not help you to delete a parasite file or kill its process, please do the following.

1. Download Pocket KillBox
This tool is absolutely free. You can get it either from the official web site, or from one of the trusted distributor sites such as Bleeping Computer.

There is no need to install the tool. Pocket KillBox comes as a single executable file. Just unpack (if you downloaded Pocket KllBox as an archive) and run the downloaded file. This will launch the utility.

2. Delete the file
Type in the full path of file you want to delete as shown on Image 12. Make sure that the Standard File Kill option is selected (it is designated by the blue box). Then click on the Delete file button (it is designated by the green box).


Image 12. Delete the file with KillBox

As parasites becoming more complex and sophisticated, there is always a possibility that even Pocket KillBox or similar powerful tool may fail removing certain files. In such case it is highly recommended to repeat the removal procedure in Windows Safe Mode (this tutorial explains how to do restart your system into it).

If the file cannot be deleted in Safe Mode too, repeat the removal once again, but this time select the Delete on Reboot option instead of Standard File Kill. Then restart your computer. Pocket KillBox will attempt to delete the file on next system startup.

If the process or file is still present, if you do not know how to follow steps above, if you are not sure why you have to do certain tasks, or the above guide is too difficult for you, feel free to try our recommended automatic spyware removers. You can also ask for help in our free spyware removal forum.







201 Responses to “Killing malicious processes and removing harmful files”

  1. marife Says:

    Thank you very much for this information. I am computer illiterate. i just know how to chat and surf. our computer is slow, always shut off and when we download yahoo messenger, it says another program si running but we can’t find the file. we downloaded anti virus software but some programs can’t be deleted.it says it’s an adware but then i can’t find the file.funny that we missed to ride on the ufo going to the world of computers.anyhow, thanks and more power to cnet.

  2. Jerick Anthony Ramos Says:

    I find this site so informative specially to those who’ suffering from maskrider2001.vbs

  3. philip Says:

    why is printing of text not allowed?

  4. qhubban Says:

    Huh………brave sentry make me sick!!!!!!!!!!

  5. Laura Morales Says:

    This seems to work only if you know the location of the problem

  6. joe randal Says:

    hi,

    i have a problem with backwork. I deleted the program backwork and its file a long time ago. The problem is that a process keeps coming on that looks for the file and it’s driving me crazy, taking up so many computer resources on my windows 98 system. i don’t know where the file is that’s doing this. what do you suggest?

    thanx.

  7. Mat Says:

    i found spybot worked well for most of it, my avg picked up on it right away but im not sure how much it caught (being a free anti virus and all) and next up is my adware finds all those hkey files, i havent tryed spyware doctor yet thats the next step.

  8. Mat Says:

    other than the fact the spyware doctor costs money, i love the program :) solved all my problems in only minutes, Highly recommend it. And thank you to this website for helping me find my way through this horible virus.

  9. zynx Says:

    hey thanks much! i am now able to access my local disc C:

    guyz, always empty your recycle bin :)

  10. Andi Conrad Says:

    Very Savvy. Thanks

  11. Mark Says:

    Guys, as long as you surf the net with IE you will pick up all the garbage around like anaware, spyware and so on. Switch to another browser, there are many for free online. Firefox, Opera, Safari…. Well, all is up to you.

  12. Rickey Bryson Says:

    Thank you so much for helping me get rid of this parasite called spyshredder. Thank you! ! ! !

  13. Heather Says:

    I want to to remove you. Can you tell me now

  14. kiki Says:

    my computer is totallly off because of this stupid Spysheriff, now i even can not make power on. please, what can i do for it. thanks

  15. Gabriela Says:

    Thanks a lot for Command Prompt deleting process description. It was very useful for me since I had created a folder to store some webpages with cooking recipes from the web. What happened one day was that whenever I would try to open the folder in Windows Explorer, it would cause WE to terminate. I downloaded tools like avast, ccleaner, eraser, SUPERAntiSpyware, Spybot etc., though they were helpful in finding some minor worms, they woul terminate or die with every attempt to delete or check the folder. Safe mode including. I have spent so much time installing, restarting, downloading updates, and vice versa, and my problem was solved in such a simple way by deleting the folder by rmdir command. Thanks!

  16. Les Barrett Says:

    Thanks for your help! The last thing I need is a malicious virus. I am grateful for this informative website.

  17. alexander Says:

    hi my name is alex
    i ran spyware doctor and some other programs too
    my computer show a messege saying intergrety threats found
    and it gives the option to download ultimate cleaner
    i read that ultimate cleaner is spyware so when i ran those it still get that mess
    intergrety threats found it also says that my hard drive or folder or fiiles are corrupted
    i have also ran some registry fixer programs

    what do i do
    any suggestion?

  18. Bernhard Schillinger Says:

    Hi.

    I have tried to remove a program called spy shredder given all the tools provide in this article, but without any success,

  19. Popidan Andrei Says:

    it was very helpful. This information is wat i lucking for. Thanch you.

  20. Nigel Says:

    the othe day I was looking at an adult site and virus protect pro automaticly downloaded and I cant get rid of the shit I tryed going to add remove programs but no luck I read your steps but I live in japan and hence my computer is all in japanese how else may I get rid of this pest if I met the guy I would rip his jaw out ….so about the language but I need you to email me for your help best regards.

  21. relan Says:

    hi! i am not totally a computer expert but you licgtened up my knowledge about this thihgs.

  22. Matt Says:

    I have a problem with the hotkeys virus on my gateway laptop and am unable to do anything on the computer without it shuting off on me. i would really like to be able to save my harddrive. does anyone have a suggestion on how to fix it? please email overdose_stoner@hotmail.com

  23. Nath Says:

    It seems a newer version of brave senrty disables task manager and deletes your control panel ! Any ideas on how to remove this sh*t another way?

  24. Thomas Says:

    I have a video on my computer that can not be deleted. When I try to open it, it doesn’t open, when I select it and press delete it doesn’t do anything, I selected it and went to the menu: File->Delete and that doesn’t do anything. Also, when I right click on it, the options that come up, only go down to the Send To option. It can’t be copied, cut, or drag and dropped at all. If any help can be given I would appreciate it.

  25. Vice26 Says:

    Hi, i installed without knowing Storage Protector, i had to format the C partition anmd reinstall Windows, is there any chance to still reziduence this trojan application??

  26. Tony Gee Says:

    I used the spyware doctor, only to learn what was wrong with my system as it has been rather slow lately and my own Antivirus detected a virus but was unable to disinfect it. However, following your tutorials on this page, I managed to get rid of br92.exe [Spy Crush 3.2].

    Thanks for being there for us, though.
    :)

  27. mannymkaplan Says:

    i am trying to get rid of this seekmo.com but i keep getting the spy software. pls help me get this out of my comp. manny kaplan

  28. anti hacker Says:

    thanks a lot very much,you done an excellent job,it provided many solutions for me

  29. dushan Says:

    how to register ?

  30. Brendan Says:

    a bar that appears under my tool bar that says warning you have possible spyware and adware click here for free scan keeps popping up. It is the trusted antivirus page. I have not and will not download it but how can I get the bar to stop popping up

  31. Atish Agarwal Says:

    Nice thing man
    like it

  32. andrew paine Says:

    Stoked, I have had this rediculous PCMIGHTYMAX on my PC for some time and have not been able to delete. Finally got rid of it. Thankyou.

  33. Eliot Says:

    Unfortunately, I failed to delete Spyburner. This application blocks the Taskmanager pops up as well. smitfraudFix also failed in safe mode. I cannot find any Spyburner related files in my drive, either. I’m helpless. Please help me.

  34. Andy Says:

    Thank you to the kind individuals who provided this information. I am rid of spy burner! all thanks to you.
    Kind Regards.

  35. Jules Says:

    I used Pocket Killbox as instructed and it worked perfectly - thanks so much… a very informative and helpful set of instructions. Brilliant!!

  36. jama Says:

    what a load of bollocks

    but thanks for trying to help

  37. Fred Says:

    Man, I spent 5 hours today trying to fix this. After coming across this information, it took longer to print it then it did to fix the problem. Solved everything in about 2 minutes! AWESOME!!!!! Thank you!

  38. Ann Says:

    I have already purchased Spyware Doctor. It has run several times and has not found this parasite.
    I had a software package running (Adware removal type) that I didn’t realize was a parasite. I also wasn’t aware Error-Killer was a parasite too. When I tried to remove the Adware package - I started getting these pop-ups trying to get me to by Pc-Antispyware. No thanks not interested. I’m having problems finding the source of problem.

  39. kjell ekhage Says:

    hi!
    can you please remove this program from my computer!
    greetings
    kjell ekhage

  40. Vaibhav Says:

    I can’t able to remove Sever.exe trojan from my PC Nor my antivirus(Mcafee 8.5) could able to detect and delete it. Antivirus detect that trojan as a normal exe files. Please help

  41. BHARGAV Says:

    HELLO SIR
    IN PENDRIVE IS IT?(SPYWEREASTMON)
    HOW I DELELTE THIS?

  42. Rajat Goel Says:

    Hi,

    I have a problem to C drive and D Drive not open error is maskrider2001.vbs. pls resloved the problem and be urgent reply me. thnks

    Regards
    Rajat Goel

  43. Ina Says:

    I keep having “PC Antispyware popping up” and messing with me. It keeps my threat scanner busy, and I am not NOT NOT going to buy “PC stuff “to get rid of THEM. This should be illegal, but I am sure that wouldn’t make sense, it makes MORE sense to hunt down an individual and fine them $150,000 for downloading a song off the internet from a PROVIDING source, right? This “PC stuff” is interrupting me and shutting down my computer right when I am in the middle of doing term papers and assignments and trying to get ready for final exams. I am so not amused!!!

    PC Antispyware has got my task manager shut down, and I can’t get to it that way. I am going to have to take time that I DON”T HAVE and try to find this bitch and get it deleted. I agree with the guy above who wanted to rip the jaw out, but I have a few more lengthy painful ideas for the doom of whomever is responsible for this garbage!

    I am soooo mad!

  44. Damien Says:

    this information is useless. for some reason i cant run Task Manager. this info does not tell me how to. i know the name of the virus, OnlineGuard, but this info is geared towards those that dont know the name of it or are too lazy to check. i can find it in the hard drive but have no idea how to delete it.
    Damien

  45. Peter L Says:

    I have gotten the Antispyware Review program stuck in my PC I think this is crazy to allow I’m trying to find out the best way to identify the manufacture of this product or add I want to go after them legally abd sue them either on my own or maby a class action suite. Anyone interested or have the will to assist me. This type of add or practices is no differant then being attacked on the street or a home invasion.

  46. Raul S. Says:

    Yes, I too would like to take legal action.

  47. tom Says:

    when i try to kill pc-antispyware process .system get restarted instantly.

    In another cases i cannot run cmd regedit taskmanager etc. becaus if i run those exe ’s the system get restarted automatically. (note. thies cmd, task manager, regedit files are not disabled).May i know what is the reason and remody please. one more I want to know how to disable thies sudden restarts when i try to kill pc-antispyware.exe

  48. sabrina wicker Says:

    I need help deleting spyware master

  49. job lavado Says:

    thank you guys praise your name above all earth joke only but thank very for information

  50. satia Says:

    i follow the steps and when i get to the task manager i dont know which one should i terminate. here its said that cmdagent.exe should be terminate but i does not appear in my task manager.
    please help

  51. lilkunta Says:

    pls help me.
    Im infected with “advanced xp fixer. i have already uninstalled it. BUt i need to get it off my desktop and deleted as one of the choices for a desktop. How do I do that? lilkunta at excite fot com. thanks.

  52. Austin Says:

    I’m infected with spygaurder 2.1 I followed steps from other sties but not working. please help!

  53. asset36 Says:

    I have the Antivirus2008 virus on my computer. How do I remove it?

  54. jake Says:

    thanks for the help!

  55. Hardy Says:

    got spymaxx! I can’t even open my task manager, i also tried to enable it in the regedit. Nothing seems to work. I have tried several spy attackers, hopeless
    If anyone knows a different way in how to get rid of this horibble malware please let me know, i am just about ready to format……

  56. Joe help me ! Says:

    well please help .. i am useing A DIFFERENT computer that i need help on.. well my computer turns on at then it says the windows thing and when thats over it takes 3 hours to load on to my normal computer and it has no internet connection :( and i need help to deleted advanced xp defender because i think that is wat is doing this every time i deleted it it comes back and again and again and my computer is reaaalllllY! SLOW! 30 mins to load msn … please help me!

  57. boy Says:

    hi
    i love that
    thanks
    boy

  58. Kris Says:

    I have the spyguarder 2.1 virus that I cannot get rid of. I have ran windows defender along with AVG and Ad-Aware spybot removal programs. It has blocked my task manager as well as my registry, how do I remove this nasty little virus?

  59. Joy Says:

    I have this AWFUL, corrupt Anti Spy Check, that I have heard is new. I DID NOT ORDER IT, BUT IT JUST KEEPS POPPING UP ON MY COMPUTER. AND I DO NOT WANT IT. HOW CAN I GET RID OF IT WITHOUT HAVING TO TAKE IT IN. OR HAVE SOMEONE COME TO MY HOUSE TO DO THIS?? THIS IS REDICULIOUS. ALL OUR PRIVACY IS TAKEN AWAY…….I AM CONSTANTLY TRYING TO DELETE IT ALL THE TIME I AM ON MY COMPUTER, THEIR CRAP JUST KEEPS POPPING UP ON MY SCREEN ………….HELP PLEASE, ADVISE.
    THANK YOU IN ADVANCE. HOPEFULLY YOU ARE ONE OF THE GOOD GUYS. I AM NEW TO THE COMPUTER WORLD, AND THIS IS NO FUN……

  60. Richard Ogima Says:

    Ha, ha, this nasty virus is just too hard to kill, can’t seem to uproot all traces of it. So nasty, lol. Yes I just realized it somehow affects my MSN as well, damn! The only solution, I think, is to reformat, but I really want to avoid this cuz it’s too much work.

  61. Richard Ogima Says:

    Okay I just installed the free Zone Alarm and noticed a file C:\Windows\system32\IphcnL8j0e17v try to access the net, then I noticed several other files in same folder. It must have dumped a lot of stuff into my computer, all over and everywhere. I will attempt to delete files blphcnl8j0e17v and phcnl8j0e17v…I think this a really sad way to get force people into buying their the Malware Software. Somebody ought to visit this people in person, where are they located?

  62. Richard Ogima Says:

    The most exciting part of this virus, after I finally destroyed, I think, is that I get to choose a new Wallpaper for my desktop, lol.

  63. Jeremy Says:

    get superantispyware

  64. BARBIIEY DOLL Says:

    yh mahn diis iis ment to help ??

    well ii nevah did 1 stupid fing tryiin to con me into usin iiht n all daht yh well ii am gunna tell evrey1 its rubbish !

    ooh nd im still tryiin to geht dese stupiid viruses off but iit ent wrkiin so go nd make iht work cos ppl are waistin tym tryiin to geht iit to dam wrk !! my dad iisent gunnah waiste anymore ov hiis tym on dis

  65. Crystal Says:

    Hi,

    Please take the time to read this note, I’ll be so thankful! I tried to delete the processes manually just like you said and I used my Norton antivirus scanner, which listed the names of the processes, but most of them said “IEXPLORER.exe” or some other stuff that are duplicates to the real thing and eventually I must’ve deleted the wrong thing because my whole desktop won’t show the shortcuts, nor the bar at the bottom of the page (this is my admin account btw)! I had to open up a new log on account in order to use my internet because the virus wouldn’t let me use internet in the other account.

    Is there no other way to restore a process? Did I permanently damaged my computer?

  66. luis Says:

    hi crystal
    you know i had the same problem that you and i couldnt use internet ,thers appears to many pop and blocked , because i felt in this virus by google antivirus 2009.
    this virus was hidden and nirton didnt detected and i ws figthing with this viorus for 3 days and know i almost finish.
    if you have dowload this antivirus 2009 you must to makesure to uninstall all thi files of google and coocckies because the virus is hidden there uninstal everything after that check all the lfiles donwload in this ultimates days and delete everythign after that try again with nor32 if you canot do it yet sent me email

  67. Smitha Says:

    Hi ,
    I would like to tell you this much. Your site is very informative. I know very little about computers, but your site helped. I had antivirus 2009 on my computer and your site showed me how to delete it.

    I have a question, will you respond to any emails if I have any further questions? Anyways just wanted to say you guys really helped.Thanks

  68. JEAN Says:

    THANK YOU VERY MUCH

    BUT ALL MY FILES ARE GONE
    HOW SAD ….

    :(

  69. Sammy Jackson Says:

    I’m having problems getting rid of that antivirus 2009,which given oroblem every since downloaded it.

  70. Maria Says:

    Thank you. Manual removal is very helpful. Just take a lot of patience to do it.

  71. angel Says:

    hi everyone..in case anyone is having prob with antivirus 2009, i have something so simple that worked! i know u cant delete the application and probably u would be getting popups every 30 seconds..this is what i did..i went to the search area.. (go to my computer, and on one of those top tabs, u would see the “search” tab.) click on it and make a search. Click on all files/folders option. For better results select “Look in: My Computer”. Then, in your search area, type Antivirus 2009. You would get a few results and there would be one which says “Uninstall Antivirus 2009″. Double click on it . Antivirus 2009 would stop functioning at once! the next thing u would wanna do is locate the location the stupid antivirus is hidden. Open another “my computer” and go to the location using the path ( the path would look something like C: My Documetns/ Start Menu/ etc/ etc) that is provided in the search area. You would come across a folder which says antivirus 2009. Just click on it once and press SHIFT + DEL at the same time. VOILA. Antivirus is gone!

  72. preeya Says:

    thanks..without u, what would i have done? thanks again..

  73. Rachel Says:

    Thank you very much.
    I had managed to use Spyware Doctor to get rid of the problem related to Antivirus 2009 on my parents computer,which did not get pop ups,and seemed a less severe version,but it had little effect on my own computer.After several days getting angrier and angrier i found this,and fixed it all in half an hour,thanks to your plentiful of options and very simple instructions.Perfect for those like myself who are completely lost when it comes to viruses,and tend to rely on antivirus programmes(AVG did not detect the problem for me,though i scanned on both computers).This is great-i can use my internet again,and i am no longer getting plagued with pop ups telling me to buy Antivirus.Once again,thank you.

  74. greatyu Says:

    hi
    i never ever thought, this wuld happen bt this blaster sasser variant is currently in extreme threat in my PC. so
    i am not able to even open task manager!- it says administrator had disabled the task manager and the disk c is completely formatted and the control panel had vanished… the annoying vista antispyware 2008 and xp antispyware 2008 comes in scan the PC and stucks.. the desktop wallpaper changes automatically and when i tried to change it the tab display had disappeared. no mcafee, spyware doctor is relevant for killing this and it’s getting annoyed as there are 2 harmful files.. i dunno what to do, maybe i shuld go in safe mode?

  75. greatyu Says:

    i can’t download anything at all the system is getting unresponsive minute by minute and all the antispywares i had installed has no affect whatsoever, i tried deleting the files and searched for it, bt it;s hidden or i can’t see tried all the recommendations bt nt effective, oh dear this is soo annoying lotsa lotsa pop ups all the way
    i can’t see anything, the taskbar becomes inactive and the time changes to “VIRUS ALERT” and a wallpaper appears- SPYWARE DETECTED INSTALL A SPYWARE REMOVAL TOOL..
    my PC had never had a virus before and it ws strongly protected by many virus guards, amazing they hav no effect can someone pleeeeeeeeeeese, pleeeeeeeeeeeeeeese help???

    thank u..

  76. tic Says:

    thanks sooo much its people like you that really make a difference.

  77. chen Says:

    this is so informative.. thanks i have already remove that antivirus2008, that was so annoying…

  78. Carl Says:

    I uninstalled XPAntiVirus08, and used CCleaner to get rid of it’s DLLs and now explorer doesn’t work. How can I fix my computer?

  79. hotkarl Says:

    please help

    i am douchebag and i download any program that advertises itself via popups i fail to block
    because i like microsoft internet explorer instead of browsers that everyone tells me to use

    i install program that popups tell me too and then my computer is all phuktarded like me

    i dont want to take my computer to a technician i want to bother yoooooouuuuuu with tooooooo
    many voooweeeeeeeeels!!!!! and uuuuuneccessary puuuuucntuatiooooooonsssssssss!!!!!!!!!!?#$!

  80. Jayfee Says:

    how to recover data that has been hidden by the virus sality?

  81. Neisha Says:

    thank you very much that thing was getting on my nerves it keep on popping up and i was like ‘ughhhh’

  82. AiLinh Says:

    I’m in the process right now to delete the stupid thing. If this works, I’ll freakin’ love you!!! Stupid virus!

  83. Boel Says:

    Tank you very mutch your help

  84. yellowlemontree Says:

    thanks for the instruction and information.I could delete the file but one active alarm is still running in my notification area on taskbar which lead to a web page for installing VirusResponse Lab 2009!

  85. Ed Foote Says:

    Well it looks like I,m not the only one that has this problem. Can,t the fine these guys who write these
    programs.All they do is mess up peoples computers IIt is not a way to try and sell a product.They
    are going to piss a lot of people off. Some day it is going to come back to haunt them bigtime.
    What is that old saying what goes around comes around. I hope one of these clowns happens to read this.

  86. matt Says:

    dude, you are a legend - those lame geeks are going to rot in hell

    you on the other hand have a ticket to the pearly gates! big yourself up - I am proper poor with computer stuff but that was so easy a degenertate donkey could do it

    praise be to you, that virus was really getting on my tits!

  87. steven Says:

    thank you so much!………….you were a big help =]

  88. Shadow Says:

    Thanks a ton for making this. You just made my day.

  89. Brendan Says:

    What happens if you didn’t download the program, but you just want the pop up thing (it’s an alert balloon) to go away? I tried deleting the msvcr80.dll file, but it won’t let me :(. help.

  90. paul Says:

    oh well where do i start, i also got this frikin stupid antispywarexp 2009 on my laptop it has stopped me from using the internet ( luckily got daughters to use ) plus it has wiped all my recovery and wiped out all my security. I have tried everything to find the damn thing but with no avail any help would be great, if no one out there can help then looks like i will have to wipe everything and start again.

    And why do these idiots do things like this its not as if they are going to get anything from me as i am a normal guy who browses the web and plays games. Would love to come across one of these idiots he wont be typing again lets put it like that

  91. Lord Randol Says:

    Thanks a lot..It was really helpful to me.

  92. pERz Says:

    thanks!!

    it help me super a lot!!

    thank you!!!

  93. Lisa Says:

    Got “hijacked” today by Internet Antivirus Pro, was so pleased when I found your website and the help it offered. It worked and now hopefully my system is back to normal (early days yet). Thanks so much.

  94. aleks Says:

    thank you for for saving my laptop!!

  95. Lacey Says:

    Thank u sooooo much!!!! u r a lifesaver!!!!

  96. Arvin Jay Says:

    Thanks Guys this info would help me a lot.

  97. William Says:

    AntiVirus 2009 has disabled my Task Manager.

    How can I reenable it?

  98. Mccann Says:

    Please help erase the antivirus

  99. Traytr Says:

    yaaaaaa, i got the VirusTrigger one and is the run cmd for alternative ways to kill the thing or do you have to do it?

  100. lalacaca Says:

    Help me get rid of Antivirus 2009 program, it’s ruin my computer so bad!!!
    I dun quite understand how to do this

  101. A.M.LUCIFER Says:

    very good article but you should note that tough viruses like win32.sality on most of its kind disable task manager that makes u should search for what folder does it creates and remove them from DOS and i dont mean CMD i mean the primary DOS and also in that case that will be hard becouse the infected files like programms and EXE files will reproduce the virus

  102. hikaru1213 Says:

    wee!!thanks for those instructions..it really help a lot..but then, my phone’s game and application folder are still not working..what should i do??was it because of that pictures.exe effects or it is a different thing??..anyway,thanks again!!!

  103. mark Says:

    Try using “super anti-spyware”. Its a free app that i downloaded and used. Install it and run the updates. Do an entire scan of the PC, delete the theats it finds. Re-boot and run it again. It seems to have done the trick for me…

  104. DanaKate Says:

    My home computer is now infected with Antivirus 2009. I don’t get the popups people are complaining about here, but it blocks my security programs (AVG, Spybot) from updating, and it blocks my browser from accessing homepages for trusted security sites (AVG, Spybot, Lavasoft, etc) in order to download programs that would help get rid of it. On top of that, I was finally able to get malwarebytes and an updated AVG from CNet, but once they’re installed I’m still blocked from running them. Since I had no idea which files were from the stupid AV09 crap, I was hesitant in touching my registry. Thanks so much for this tutorial, I’ve printed it out and will be trying it as soon as I get home from work today.

    Btw, I believe a large number of these are coming out of Russia. For those of you willing to make the trip just to punch the creators in the mouth.

  105. maamang Says:

    pls help me get rid of antivirus 2009. it created lots of problem, while working with my PC.

  106. Stephen Says:

    I had a virus “Antivirus 360″ cause havoc on my notebook. I followed the procedures by going into “my computer”, doing a search for antivirus 360. After findin it I copied the path and opened “my computer” in a new window and pasted the path in the search window. After searching and finding it, I deleted the folder “antivirus 360″ and now it is gone for two days already. Hold thumbs!

  107. unknown Says:

    i downloaded antivirus 360 and i cannot find cmdagent.exe in the task manager

  108. unknown Says:

    i just found that the antivirus 360 in my computer at the taskmanager is called av360.exe

  109. Gorin Says:

    Thank you very much, this helped a ton. I got rid off my nasty virus and my computer is fine. This web site is very good for people that do not have alot of knowledge and teaches alot on how you can perform task and clean your computer out. Keep up the good work

  110. EMTChris Says:

    well i searched and searched and still couldn’t find it enough to remove that thing in the task bar….so i started fooling around, you need to make sure you search your temp files too….it is under AppData…and delete anything that has a date relevant to when you suspect you downloaded this virus

  111. Evann Says:

    Ok this is what I got hope it helps, I had a virus called Antivirus plus and i tried the steps that are shown above but im pretty much computer retarded so it didnt work for me. So I was mad because now I thought I had to spend a couple hundred to get it professional fixed. Long story short I was told to click the start button, then all programs, accessories(at the top), system tools(at the bottom), and then click system restore. This allows you to go back before you got the virus and erase it, just follow the system restore instructions its very simple. When my computer came back on the annoying popups were gone, no red x at the bottom and my CPU Usage was back to normal before that it was at 100% all the time and my laptop was always hot. To be honest I dont know if all the virus is gone for some strange reason I feel like theirs still some of it on my computer but everything seems to be back to normal. Hopes this information helps.

  112. Chip Says:

    I just got this virus yesterday. It looks deleted but still shows up on searches. WHat am I missing?

  113. asdsdas Says:

    Thanks.

  114. taz Says:

    hello the new file name is -tmpb.exe or tmpc.exe i had both …
    go to tsk manager and go processes find this and go open file location.
    then go end process.
    finally delete it from there to the recycle bin and last but most importantly go inside the recycle bin and delete it from your system.

    (you may have the old version not the new but you should be able to recognise the malware it only took me 2 minutes.)

  115. taz Says:

    p.s having great fun removing the 5 backups the arsehole put on (watch out for the similar files including the ‘inconspicuous’ a

  116. taz Says:

    p.p.s

    i just noticed b,c and d hidden away at the top (just look under the date u got the malware to find it qik and easy)

    dear god i hope there is no more

  117. Bill Says:

    Thanks for the help.

  118. Ron Says:

    Any suggestions on finding a file name or any other way to identify Spyware Protect 2009. I’d love to use your product, but it asks for a file and I’ve looked but can’t find it named anywhere, all I do is feel the affects of it quickly killing my computer. I’ve read that I need to delete the DLL files, the registry etc. but cant find it anywhere, Please Help.

  119. Glenn Says:

    Great tool, worked well on AntiviruPro. Thanks very much!!!

  120. Antivirus 2009 - O Retorno « Leonardo Miranda Says:

    […] Para saber como deletar acesse este LINK […]

  121. kika Says:

    No meu caso, ocorre o mesmo problema. Mas o system security é uma versão anterior, eu creio! Pois a imagem dele é um quadrado só a linha de baixo vira uma ponta; Dentro está no fundo laranja puxando pro amarelo e possui listras pretas!
    Se puderem me ajudar.. desde ja agradeço
    Pois dessa forma ele nao funcionou!!!!!!

  122. Anne Says:

    I also have this weird virus that everyone is talking about. I was lucky to have someone to do something about it, since I have NOOO idea on viruses and anti-viruses. If this happens again how should I know the name of the file that I have to destroy or delete???? How do you guys know that???? Please help…Can someone recommend a good and not very expensive anti virus for my computer?

  123. Cannotgetridofit Says:

    Insecure Internet activity. Threat of virus attack Due to insecure Internet browsing your PC can easily get infected with viruses, worms and trojans without your knowledge, and that can lead to system slowdown, freezes and crashes. Also insecure Internet activity can result in revealing your personal information. To get full advanced real-time protection for PC and Internet activity, register Antivirus 2008.

    Does anyone know how to get rid of above message every time I lauch FIrefox brower?

  124. rokky Says:

    Guyz wud u tell how to remove a yahoo.exe virus

  125. Max Says:

    u r great …..

  126. charles Says:

    please I have this antivirus which installed itsef on my PC.Its name is Internet antivirus Pro . please How do I romove this. I need your help.

  127. Connie Says:

    Antivirus 360 entered through Firefox.

  128. sandra Says:

    Thanks so very much!

  129. Zunt Says:

    Angel, August 7th., 2008:
    Thank you for the information. After following what you wrote, I was able to rid my computer of the MS AntiSpyware 2009 virus that occurred on my computer after visiting an adult web-site. It worked.

  130. Zach Says:

    I’m trying to follow your directions, but I don’t know which files you’re talking about when you typed doen insert patch and file name here

  131. marcusmac Says:

    Malwarrior was completely dragging down my PC and knowing that they are making money from ignorant saps just makes me angry. Thanks for fighing against those jerks!

  132. Lyle Says:

    Thanks for the help. When it comes to pc’s I dont know my arse from my elbow but what i did find that helps with speeding up the computor is crap cleaner. Free download at file hippo, If there is something that works better please let me know, Thanks again

  133. Aspman Says:

    Thank you so much for this valuable information. A had the Antivirus 2009 which is a virus itself driving me nuts. With your inofrmation I was able to remove it successfully from my computer and restore my sanity!

    You guys are the best!!

  134. Alex Says:

    Guys,
    Help me get riid of Spyware Protector 2009/ It is killing my computer

  135. ali Says:

    hi
    its my files and folders is super hidden
    plz help
    remove autorun.bat????????????????

  136. manu Says:

    how do i remove folder.exe virus pls help

  137. JOHANNES DE KRYGER Says:

    hallo i cannot get antivirus360 off my computer
    my kids click on to it
    i need help
    tks johannes

  138. Malvika rupram Says:

    I’m trying to delete Malware Defender 2009 and it seems like a big merry go round. I so tired
    and fustrated with this and these instructions do not help!!!

  139. mary Says:

    Antivirus xp installed itself on another computer. Now I have no internet and taskmanager has been disabled. Any ideas?

  140. dalton Says:

    thank you very much i found this to be very helpful

  141. Preet Says:

    Hey Unknown Friend,
    Your tips and advice are so good.. It worked a lot for me.. I was trying to remove a spyware, your steps were very useful.. Thanks..
    And a add on to the steps,
    while using “Search” use “More advanced options” it will be helpful to search the hidden files and folders (bcoz after viewing the hidden files/folders, Search will be more effective by the More advanced options..)
    Once again Thank you so much..
    Happy days..!!
    Take care..

    “Share the knowledge = Improve your knowledge”

  142. allison Says:

    thank you so very very much it was so annoying to have antivirus 360 messing up my computer every few minutes this help is very much appreciated

  143. craig braithwaite Says:

    Hi guys, i cannot get rid of malware defender 2009! My computer wont do anything, it is extremely slow! i cant even search the comp for the file to delete! any suggestions? also spyware doctor does not get rid of it unfortunately :( any help is very much welcomed

  144. Gene Says:

    I have gotten this “Spyware Protection 2009″ bull shit on 2 of my PC’s. Both are running McAfee. If I could put these guys out of business, it would “make-my-day”. It even screwed McAfee and forced me to re-install. There are some real “low life’s” out there on the web. Some obiviously “don’t have a real life” and just live to make others miserable, but we users adapt and learn how to fight back. Thanks to the “good guys” with itergity and willing to do the ethical right thing. A big thanks to web site’s like this one. and thanks for your knowledge base and help. Long live the “good guys”!

  145. kvsnmurthy Says:

    Request your advice
    its keep on asking me “update available,Win PC defender has detected that new threat database is available.Would like to down load and install and update now?”
    Next I ll get a critical warning and information on removal to activate.
    Next I am getting its home page.
    All these I am getteing in frequency of 50 seconds.
    Kindly help me out as its really unbarrable and completly disturbing.
    thank you

  146. bart Says:

    HI

    I cant open taskmgr as i open is a pop up that the system manager has desebeld the taskmgr.

    pleas help

  147. kim Says:

    Thanks for helping me to remove virus sweeper without paying 60 to 80 dollars to do it. With the directions given, I quickly found it and ended the process.

    What wonderful help!

  148. dale Says:

    I have a spyware protect 2009 alert. How do I identify the bad process in the task manager? Help please!! thank you.

    dale

  149. Alyson Says:

    Greeting. See things as they are and write about them. Don?t waste your creative energy trying to make things up. Even if you are writing fiction, write the things you see and know.
    I am from Andorra and also am speaking English, give true I wrote the following sentence: “Wall clocks, it has never been so easy to shop home furniture.”

    Thanks for the help ;-), Alyson.

  150. rakesh Says:

    i do every thing what u write here

    but no process

  151. Dave Says:

    I am lost at this point..”Type in dir /A name_of_the_folder to the console. This will list all the files that reside in that folder. Hidden files will also be displayed.” I think you guys missed a step someplace..I still cannot find out how to find the folders name,there for I cannot delete this virus..

  152. qamer Says:

    HI There,

    i have window xp & I got WINPC ANTIVIRUS,FROM ABOVE METHOD,TASK MANAGER,I DONT KNOW THE NAME OF FILE TO REMOVEWHAT I CAN DO.IS There any other easy way like running a antivirus cd or down load from internet.
    Please help me.

    THANKS

  153. Carissa Says:

    Thank you so much. System Security was on my computer and your site helped me get rid of it by starting up in safe mode…

  154. cotton Says:

    wow the hardest part is finding the actual virus and for windows users its so easy and it stops immediately

  155. Leslie sampilo Says:

    I have problem with the next step because i dont have anything in my laptop screen thats why i cant move to the next step

  156. brigit Says:

    you are my hero. seriously.

  157. Katie Says:

    this doesnt make any sense

  158. David Says:

    This page is very useful information, it provided many solutions for us. thanks, mercibeaucot!

  159. MoneyMaster Says:

    Please, can you PM me and tell me few more thinks about this, I am really fan of your blog…gets solved properly asap.

  160. Denis Pavon Says:

    Oh my goodness, this information worked 100%. I manage to get rid off this XP Deluxe protector CRAP/WORM/ PARISITE whatever is call off my computer!!! without buying any of this “SPYWARE PROGRAMS” THANK YOU VERY MUCH!!!!!!!!

  161. aurora Says:

    Hi i was cleaning a computer infected with this i have been able to remove almost everything, it was given a false positive i ran malware removal tool and CCleaner and RegCleaner and used Regedit to remove it. The windows Security center was not able to open i fixed that part,,

    Now my problem is that when windows vista reboots, after extensive cleaning, and updates. It boots with a blank box,, that opens,, its a tab on the bottom , as if it were a page…and it wont let me close it…Ughhhhh… :(
    I looked on task manager to see if something was lingering i didnt see anything peculiar, i looked at old things i had removed to see if something was left behind, the only thing i can think of is when i installed a memory optimizer XFRAM and deleted it. because vista wouldnt allow it to open up.. maybe it didnt uninstall properly..
    Could this be the open tab that has no address bar only a dark box in one corner,, WHAT COULD THIS BE?? please help :))

  162. brynmcbain Says:

    please note that it took me a combination of the fixes listed below to fix (I hope) this thing.

    I started with http://www.2-spyware.com/news/post226.html
    I have XP media edition and it has gpedit.msc included and was a blessing because regedit was rendered inaccessable. gpedit.msc allowed me to go in and DISABLE the administrative access to regedit.

    ALSO NOTE: file names installed are not quite the samewith my particular infection.

  163. jim Says:

    none of which you posted worked. it wont let me bring up any application at all. wont allow me to do anything.

  164. naiive child Says:

    i dont get it at all. how am i suppose 2 know which task to end, what files to delete, and so on and so on.

    the files you gave for the registry files were correct and i deleted them but none of the other listed ones you named for any other category came up.

    i dont know how to get in contact with anyone to help. and not going put my email out to get spammed again. =]

  165. kyoto tig Says:

    it’s not working, it won’t allow me to delete the file, can’t go into task mgr or command prompt. have to reformat.

  166. Upgraded_virus Says:

    THX for your information. However, I found this “advancedvirusremover” has been “upgraded”, and it’s immune to any of the above method. Here’s how it kill your system:

    It prohibit you to open “task manager” by any method so you can’t delete the process. Actually, it also denies any comment in “start –>run” button, including cmd & regedit. It also denies the windows “undo” function so you can’t restore to an ealier checkpoint. It can also prohibit you to open any software which might find & delete it. And even worse, It denies me to start in sate mode!!! The only possible way bring my system back is to buy their scam!!! It seems I have no choice but re-install my system….

  167. Jesse Says:

    works great im verry happy this creapy virus is gone:D

  168. Ashley Says:

    hi. i found the antivirus remover in my documents and i deleted it but it told me that it was only a shortcut and to actually get rid of it i’d have to uninstall the program, however when viewing the add or remove program it doesn’t show up in there. have i gotten rid of it?
    also, my tast manager has been disabled. i’m only able to system restore back to earlier today. I was on safe mode earlier trying to uninstall recent programs and i may have removed a few updates to my windows xp because now everything is blocky slow. i’m also unable to use a picture as my desktop background. i’ve tried customize desktop but i have no ‘web’ option. i’ve also tried running regedit..something like that and that won’t work either. i’m not sure what else to do to get my computer back to normal!

  169. vasu Says:

    hi..i used windows protection suite…now i want to uninstall it…i tried ur blog…but there is no file like”cmdagent.exe”in my system.can you help me please..

  170. Heather Says:

    I can’t even get task manager to open. I tried ctrl + shift + esc and ctrl + shift+ delete and start, run, taskmgr. Help me. :(

  171. mat Says:

    I have windows system suite virus- I cant find the file in task manager cmdagent.exe to delete. I also tried to down load pocket killbox it will not let me, it says its missing a file. Any help would be greatly
    appreciated

  172. HELP PLEASE! Says:

    this shit BLOCK’ED ALL MY PROCESS I CAN’T FOLLOW THIS REMOVAL INSTRUCTION BECAUSE “TASK MANAGER” “CMD” and all DIDNT WORK! HOW CAN I REMOVE IT??? PLS HELP

  173. sara Says:

    my computer has total security how can remove it from my computer?

  174. sara Says:

    How can remove total security programm from my computer?

  175. sara Says:

    please help me

  176. Yocasta Says:

    Thank you, thank you, thank you…
    I just purchased a mini laptop and my son
    was using it when the Green AV installation popped up
    he thought is was safe since it said it was Microsoft
    Wrong…
    I have been trying everything , until I found your information
    This progra took over my computer and would not even allow me to search
    for solutions, it would only pop up pages with its own info on it
    Im soooo happy to get rid of it.
    I am concerned about the effects it may have had on my new laptop
    any ideas?

  177. derrick Says:

    nothing will get rid of windows antivirus pro i have tried downloading things and it wont let me run them, I cant use my task manager cause it has been disabled and it wouldnt let me delete the file after i finally found it! Help me!!

  178. magpie Says:

    hii ppl-s=i had this virus and it i tried like eveything and i dun really noe the cmputer and stuff really well so these instrustions didnt really help me-but i found a free program that helped me delete it its called spybot search and destroy -keep in mind i had to use it 3 times b4 the total security thingy was gone so try it -i mena its free =D

  179. Velma Says:

    YAHOO! I was able to remove ALL the total security stuff!

  180. Christine Says:

    Thank you!!! this helped removed the windows police pro!!! i’m so relieved i don’t have to bring this thing in to my IT guy. phew!

  181. andrew Says:

    hey im trying to do eveyting i can to get rid of this total sercurity everytime i try to download a anti virus a pop up window in my corner says tht its infected and cant be executed im trying to delete it to but it wont let me access my task manager or anything really need help badly with this

  182. andrew Says:

    hey im trying to do eveyting i can to get rid of this total sercurity everytime i try to download a anti virus a pop up window in my corner says tht its infected and cant be executed im trying to delete it to but it wont let me access my task manager or anything really need help badly with this

  183. fabio Says:

    I downloaded the windows defender and it removed the antivirus pro2010 virus the first like two times, but now everytime I come on my computer it pops right back up and I have to keep removing then when I restart my computer it comes back up again. So I dont know what to do I have to have a professional deal with this, beacause I tried to follow the directions of this site but I dont really understand how to do what they tell you. Does anybody else have this problem? Or had this problem? If you solved the problem please tell me what you did? Also I got this virus from going on a bit torrent site, something that never happened to me before when I would download music because my other laptop with windows defender would scan my downloads before uploading them, and ive tried to set this laptop to do that but I dont know how.

  184. fabio Says:

    Also I had a question does this antivirus pro 2010 virus does it keylogg? Because I am afraid of going on my bank account online for that purpose, but I have gone on my email I dont know do you think it could do some damage if I went on my email? I havent experienced any problems.

  185. KING C Says:

    you save my life!!!!!!!!
    This website is the best
    so easy a cave man can do it

  186. John Says:

    I have Total Security on my computer and cant get rid of it. All of the “Helpful Hints” I have found will not work. It will not let me open the task amanger to close the process, my add or remove programs file, my spyware remover, nothing. I have tried down loading things and going through all sort of steps. It seems if it is anything that can help remove this it will not let me into that program. Pleasehelp.

  187. Lola Sims Says:

    I found files and norton’s stopped the trojan: however, I have a WAN(PPP?SLIP) interface that has the IP address 12.74.44.16 that is no longer protected.

    How do I deal with this? I don’t even know or can find this. HELP

  188. Megan Says:

    Hi, I was trying to get rid of “Windows Police Pro”, and in the process deleted “msvcp80.dll” like your instructions said. However, when I then rebooted my computer I was unable to access the internet. When I try opening a web browser or chat program I get an error message saying that msvcp80.dll won’t load. I tried restoring the file and it didn’t help any. Otherwise I thought I got all the files off my computer… I’m not sure what else to do except something drastic like using the restore disk. Any suggestions?

    Cheers,
    Megan

  189. chilli50 Says:

    Just did the end process on alpha antivirus, seems to have worked, thank you

  190. Dan Says:

    Hi,

    Are there speical instructions for removing a koopface worm from a Mac? I scanned every file with Norton and no virus was found. However, it appears that I have the worm that sends video links to other Facebook friends.

  191. Dan Says:

    Thank you so much :)

  192. thomas b prenatt Says:

    is there a way you can get total security off my computer?

  193. chris Says:

    Do a system restore (like 2 weeks previous) to get rid of Securitysoldier virus…it work!!!

  194. Jai Says:

    I am really fed up from Total security, I had been deleting it from C:\Documents and Settings\All Users\Application Data\1109879 (folder). My laptop works fine for another 3 to 4 reboot, but appears again.

    I have scanned my system through malwarebytes and it found many infected entried too, but still I am getting same issue.

    Please help.

  195. Dave Says:

    Awesome! Killbox did the trick! Thanks for the step by step instruction!

  196. Bibi Says:

    i get this infection this morning and i’ve been worrying for the whole day until i found this guidance. With this instruction, i manage to get rid of this nasty and scary virus in just 2 steps.Thank u so much ^^ U r such a big helper! Hmm..now i couldn’t find the target anymore from searching but i’m not sure whether i’ve removed it completely..how to make sure it’s no longer invading my pc?

  197. aamcadams Says:

    Its now a “drive-by” & doesnt require ANY operator actions. Unless going to a site about military weapons history qualifies as giving this bastard complete control, following your advise, i tried cntrl alt delete, its been disabled by the admin, except I AM the administrator lol i suspect Im gonna have to scrap & reinstall everything on the hard drive

  198. durga Says:

    i tried all the process mentioned here to delete the security tool. but i am not able to. it is not even allowing me to down load any anti virus or any soft ware and not even able to open task manager or cmd window. could not even open run window

  199. Jo Mellstrom Says:

    Thank you, thank you, thank you! I’ve spent the best part of 3 hours trying to remove Security tools from my pc. Putting it into ’safe’ mode (which i never knew about) enabled me to delete the horrid little bugger. Without your site I was going into panic mode. Now I can go to bed and sleep!

    THANK YOU, YOU AWESOME DUDES ;-)

  200. takeru Says:

    Hi, I just deleted all the folders of windows enterpirse defender that I know of. But I still cannot open my windows task manager or any antivirus application. What should I do?

  201. Ashish Says:

    Thank you………….so much……..it really helped me………….i am now rid off the cyber secrity alerts

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