Data breach

Regpack data breach

104,977 accounts · breached May 20, 2016

What happened

In July 2016, a tweet was posted with a link to an alleged data breach of BlueSnap, a global payment gateway and merchant account provider. The data contained 324k payment records across 105k unique email addresses and included personal attributes such as name, home address and phone number. The data was verified with multiple Have I Been Pwned subscribers who confirmed it also contained valid transactions, partial credit card numbers, expiry dates and CVVs. A downstream consumer of BlueSnap services known as Regpack was subsequently identified as the source of the data after they identified human error had left the transactions exposed on a publicly facing server. A full investigation of the data and statement by Regpack is detailed in the post titled Someone just lost 324k payment records, complete with CVVs.

Description by Have I Been Pwned

What data leaked

  • Browser user agent details
  • Credit card CVV
  • Email addresses
  • IP addresses
  • Names
  • Partial credit card data
  • Phone numbers
  • Physical addresses
  • Purchases

What to do if you had an account

  1. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  2. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  3. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.
  4. Check your bank statements. Review recent card and account transactions and report anything you do not recognise. If full card numbers were exposed, ask your bank to replace the card.

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