Data breach

digiDirect data breach

304,337 accounts · breached September 29, 2024

What happened

In September 2024, a data breach sourced from the Australian retailer digiDirect was published to a popular hacking forum. The breach exposed over 300k rows of data including email and physical address, name, phone number and date of birth. Approximately half the email addresses were on domains from external marketplaces including Amazon, eBay and Westfield.

Description by Have I Been Pwned

What data leaked

  • Dates of birth
  • Email addresses
  • Names
  • Phone numbers
  • Physical addresses

What to do if you had an account

  1. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  2. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  3. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.
  4. Guard against identity fraud. Identity documents and dates of birth cannot be changed like a password. Consider a credit freeze or fraud alert where your country offers one, and be wary of anyone who 'verifies' you using those details.

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