FlexBooker data breach

What happened

In December 2021, the online booking service FlexBooker suffered a data breach that exposed 3.7 million accounts. The data included email addresses, names, phone numbers and for a small number of accounts, password hashes and partial credit card data. FlexBooker has identified the breach as originating from a compromised account within their AWS infrastructure. The data was found being actively traded on a popular hacking forum.

What data leaked

• Email addresses
• Names
• Partial credit card data
• Passwords
• Phone numbers

What to do if you had an account

1. Change the password. Change your password on this service. If you used the same password anywhere else, change it there too: attackers try leaked email and password pairs on other sites automatically. A password manager makes one unique password per site practical.
2. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
3. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
4. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.
5. Check your bank statements. Review recent card and account transactions and report anything you do not recognise. If full card numbers were exposed, ask your bank to replace the card.

Check your email at haveibeenpwned.com

We do not run email lookups ourselves. The search is done on haveibeenpwned.com, the service this list comes from.