Data breach

FreshMenu data breach

110,355 accounts · breached July 1, 2016

What happened

In July 2016, the India-based food delivery service FreshMenu suffered a data breach. The incident exposed the personal data of over 110k customers and included their names, email addresses, phone numbers, home addresses and order histories. When advised of the incident, FreshMenu acknowledged being already aware of the breach but stated they had decided not to notify impacted customers.

Description by Have I Been Pwned

What data leaked

  • Device information
  • Email addresses
  • Names
  • Phone numbers
  • Physical addresses
  • Purchases

What to do if you had an account

  1. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  2. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  3. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.

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