Data breach

Lazada RedMart data breach

1,107,789 accounts · breached July 30, 2020

What happened

In October 2020, news broke of Lazada RedMart data breach containing records as recent as July 2020 and being sold via an online marketplace. In all, the data contained 1.1 million customer email addresses alongside names, phone numbers, physical addresses, partial credit card numbers and passwords stored as SHA-1 hashes.

Description by Have I Been Pwned

What data leaked

  • Email addresses
  • Names
  • Partial credit card data
  • Passwords
  • Phone numbers
  • Physical addresses

What to do if you had an account

  1. Change the password. Change your password on this service. If you used the same password anywhere else, change it there too: attackers try leaked email and password pairs on other sites automatically. A password manager makes one unique password per site practical.
  2. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  3. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  4. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.
  5. Check your bank statements. Review recent card and account transactions and report anything you do not recognise. If full card numbers were exposed, ask your bank to replace the card.

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