Data breach

MSI data breach

249,990 accounts · breached July 7, 2024

What happened

In July 2024, MSI inadvertently exposed hundreds of thousands of customer records related to RMA claims that were subsequently found to be publicly accessible. The data included 250k unique email addresses alongside names, phone numbers, physical addresses and warranty claims. When contacted about the incident, MSI advised that "there is no evidence the information was ever accessed" and that "the security incident we had did not trigger state data breach notification obligations" due to the absence of "(social security number, driver's license number….etc)".

Description by Have I Been Pwned

What data leaked

  • Email addresses
  • Names
  • Phone numbers
  • Physical addresses
  • Warranty claims

What to do if you had an account

  1. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  2. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  3. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.

Check your email at haveibeenpwned.com

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