Data breach
Phone House España data breach
5,223,350 accounts · breached April 8, 2021
What happened
In April 2021, the Spanish retailer Phone House allegedly suffered a ransomware attack that also exposed significant volumes of customer data. Attributed to the Babuk ransomware, a collection of data alleged to be a subset of a larger corpus was posted to a dark web site and contained 5.2M email addresses along with names, nationalities, genders, dates of birth, phone numbers and physical addresses. Phone House has been threatened with further releases if a ransom is not paid.
What data leaked
- Dates of birth
- Email addresses
- Genders
- Names
- Nationalities
- Phone numbers
- Physical addresses
What to do if you had an account
- Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
- Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
- Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.
- Guard against identity fraud. Identity documents and dates of birth cannot be changed like a password. Consider a credit freeze or fraud alert where your country offers one, and be wary of anyone who 'verifies' you using those details.
Check your email at haveibeenpwned.com
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