Data breach
Samsung Germany Customer Tickets data breach
216,333 accounts · breached March 30, 2025
What happened
In March 2025, data from Samsung Germany was compromised in a data breach of their logistics provider, Spectos. Allegedly due to credentials being obtained by malware running on a Spectos employee's machine, the breach included 216k unique email addresses along with names, physical addresses, items purchased from Samsung Germany and related support tickets and shipping tracking numbers.
What data leaked
- Email addresses
- Names
- Physical addresses
- Purchases
- Salutations
- Shipment tracking numbers
- Support tickets
What to do if you had an account
- Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
- Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
Check your email at haveibeenpwned.com
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