Shadow data breach

What happened

In September 2023, the cloud gaming provider Shadow suffered a data breach that exposed over half a million customer records. The data included email and physical addresses, names and dates of birth.

What data leaked

• Dates of birth
• Email addresses
• Names
• Physical addresses

What to do if you had an account

1. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
2. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
3. Guard against identity fraud. Identity documents and dates of birth cannot be changed like a password. Consider a credit freeze or fraud alert where your country offers one, and be wary of anyone who 'verifies' you using those details.

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