Ticketek data breach

What happened

In May 2024, the Australian event ticketing company Ticketek reported a data breach linked to a third party cloud-based platform. The following month, the data appeared for sale on a popular hacking forum and was later linked to a series of breaches of the Snowflake cloud storage service. The data contained almost 30M rows with 17.6M unique email addresses alongside names, genders, dates of birth and hashed passwords.

What data leaked

• Dates of birth
• Email addresses
• Genders
• Names
• Passwords
• Salutations

What to do if you had an account

1. Change the password. Change your password on this service. If you used the same password anywhere else, change it there too: attackers try leaked email and password pairs on other sites automatically. A password manager makes one unique password per site practical.
2. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
3. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
4. Guard against identity fraud. Identity documents and dates of birth cannot be changed like a password. Consider a credit freeze or fraud alert where your country offers one, and be wary of anyone who 'verifies' you using those details.

Check your email at haveibeenpwned.com

We do not run email lookups ourselves. The search is done on haveibeenpwned.com, the service this list comes from.