Data breach

Ticketfly data breach

26,151,608 accounts · breached May 31, 2018

What happened

In May 2018, the website for the ticket distribution service Ticketfly was defaced by an attacker and was subsequently taken offline. The attacker allegedly requested a ransom to share details of the vulnerability with Ticketfly but did not receive a reply and subsequently posted the breached data online to a publicly accessible location. The data included over 26 million unique email addresses along with names, physical addresses and phone numbers. Whilst there were no passwords in the publicly leaked data, Ticketfly later issued an incident update and stated that "It is possible, however, that hashed values of password credentials could have been accessed".

Description by Have I Been Pwned

What data leaked

  • Email addresses
  • Names
  • Phone numbers
  • Physical addresses

What to do if you had an account

  1. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  2. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  3. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.

Check your email at haveibeenpwned.com

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