Data breach

VTech data breach

4,833,678 accounts · breached November 13, 2015

What happened

In November 2015, hackers extracted more than 4.8 million parents' and 227k children's accounts from VTech's Learning Lodge website. The Hong Kong company produces learning products for children including software sold via the compromised website. The data breach exposed extensive personal details including home addresses, security questions and answers and passwords stored as weak MD5 hashes. Furthermore, children's details including names, ages, genders and associations to their parents' records were also exposed.

Description by Have I Been Pwned

What data leaked

  • Dates of birth
  • Email addresses
  • Family members' names
  • Genders
  • IP addresses
  • Names
  • Passwords
  • Physical addresses
  • Security questions and answers
  • Usernames
  • Website activity

What to do if you had an account

  1. Change the password. Change your password on this service. If you used the same password anywhere else, change it there too: attackers try leaked email and password pairs on other sites automatically. A password manager makes one unique password per site practical.
  2. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  3. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  4. Guard against identity fraud. Identity documents and dates of birth cannot be changed like a password. Consider a credit freeze or fraud alert where your country offers one, and be wary of anyone who 'verifies' you using those details.

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