Data breach

Fashion Nexus data breach

1,279,263 accounts · breached July 9, 2018

What happened

In July 2018, UK-based ecommerce company Fashion Nexus suffered a data breach which exposed 1.4 million records. Multiple websites developed by sister company White Room Solutions were impacted in the breach amongst which were sites including Jaded London and AX Paris. The various sites exposed in the incident included a range of different data types including names, phone numbers, addresses and passwords stored as a mix of salted MD5 and SHA-1 as well as unsalted MD5 passwords. When asked by reporter Graham Cluley if a public statement on the incident was available, a one-word response of "No" was received.

Description by Have I Been Pwned

What data leaked

  • Browser user agent details
  • Dates of birth
  • Email addresses
  • Genders
  • IP addresses
  • Names
  • Passwords
  • Phone numbers
  • Physical addresses
  • Purchases

What to do if you had an account

  1. Change the password. Change your password on this service. If you used the same password anywhere else, change it there too: attackers try leaked email and password pairs on other sites automatically. A password manager makes one unique password per site practical.
  2. Turn on two-step sign-in. Enable two-factor authentication where the service offers it, preferably with an authenticator app or a passkey. A leaked password alone is then not enough to get in.
  3. Expect targeted phishing. Leaked contact details are used to write convincing fake messages that mention the breached company or your real name. Do not click links in unexpected emails or texts about this account; go to the site by typing its address.
  4. Watch for scam calls and SIM swaps. Be suspicious of calls and texts that claim to be from your bank or a courier. Ask your mobile operator for a port-out or SIM-change PIN if it offers one.
  5. Guard against identity fraud. Identity documents and dates of birth cannot be changed like a password. Consider a credit freeze or fraud alert where your country offers one, and be wary of anyone who 'verifies' you using those details.

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