Kaseya Virtual System/Server Administrator (VSA): sql injection flaw under attack

What is affected

Kaseya Virtual System/Server Administrator (VSA) is mostly run by companies, schools and public bodies, not on home computers. You are unlikely to have it yourself, but organisations that hold your data may. Breaches that start with flaws like this one are how personal data ends up leaked.

ConnectWise ManagedITSync integration for Kaseya VSA is vulnerable to unauthenticated remote commands that allow full direct access to the Kaseya VSA database.

What an attacker can do

This is a sql injection flaw. It lets an attacker read, change or delete records in the product's database. That often includes user accounts and stored passwords.

How it is reached

Over the internet or network

Access the attacker needs

No account needed

Does the victim have to do something?

No, works without the victim doing anything

CISA records this vulnerability as known to be used in ransomware campaigns: attackers use it to get in, then encrypt files and demand payment.

What to do

1. At home: nothing to install. Keep your own devices updated and use a different password for every service, so that a breach at one organisation does not open your other accounts.
2. If you administer Kaseya Virtual System/Server Administrator (VSA) at work: apply the vendor's fix or mitigation now and review logs for signs of compromise, because the flaw was being exploited before it was listed.
3. If the product is past its support date and no fix exists, take it off the internet or retire it.

The impacted product is end-of-life and should be disconnected if still in use.

How urgent is it

CISA added this vulnerability to its Known Exploited Vulnerabilities catalogue on May 24, 2022, which means there is reliable evidence of attacks in the wild. US federal agencies must fix it by June 14, 2022, a deadline that has already passed. That deadline does not bind anyone else, but it shows how seriously the agency rates it.

The EPSS model estimates a 87% probability that this flaw will be exploited somewhere in the next 30 days. That is higher than 99.7% of all scored vulnerabilities.

Its CVSS severity score is 9.8 out of 10 (critical), as recorded in the US National Vulnerability Database.

Technical description

ConnectWise ManagedITSync integration through 2017 for Kaseya VSA is vulnerable to unauthenticated remote commands that allow full direct access to the Kaseya VSA database. In February 2019, attackers have actively exploited this in the wild to download and execute ransomware payloads on all endpoints managed by the VSA server. If the ManagedIT.asmx page is available via the Kaseya VSA web interface, anyone with access to the page is able to run arbitrary SQL queries, both read and write, without authentication.