Symantec Messaging Gateway: code execution flaw under attack

What is affected

Symantec Messaging Gateway is mostly run by companies, schools and public bodies, not on home computers. You are unlikely to have it yourself, but organisations that hold your data may. Breaches that start with flaws like this one are how personal data ends up leaked.

Symantec Messaging Gateway contains an unspecified vulnerability which can allow for remote code execution. With the ability to perform remote code execution, an attacker may also desire to perform privilege escalating actions.

What an attacker can do

This is a code execution flaw. It lets an attacker run their own commands or programs on the affected system. In practice that usually means taking it over: installing malware, stealing data or using it to reach other devices on the same network.

How it is reached

Over the internet or network

Access the attacker needs

A basic user account

Does the victim have to do something?

No, works without the victim doing anything

What to do

1. At home: nothing to install. Keep your own devices updated and use a different password for every service, so that a breach at one organisation does not open your other accounts.
2. If you administer Symantec Messaging Gateway at work: apply the vendor's fix or mitigation now and review logs for signs of compromise, because the flaw was being exploited before it was listed.
3. If the product is past its support date and no fix exists, take it off the internet or retire it.

Apply updates per vendor instructions.

How urgent is it

CISA added this vulnerability to its Known Exploited Vulnerabilities catalogue on November 3, 2021, which means there is reliable evidence of attacks in the wild. US federal agencies must fix it by May 3, 2022, a deadline that has already passed. That deadline does not bind anyone else, but it shows how seriously the agency rates it.

The EPSS model estimates a 36% probability that this flaw will be exploited somewhere in the next 30 days. That is higher than 98% of all scored vulnerabilities.

Its CVSS severity score is 8.8 out of 10 (high), as recorded in the US National Vulnerability Database.

Technical description

The Symantec Messaging Gateway before 10.6.3-267 can encounter an issue of remote code execution, which describes a situation whereby an individual may obtain the ability to execute commands remotely on a target machine or in a target process. In this type of occurrence, after gaining access to the system, the attacker may attempt to elevate their privileges.