Actively exploited vulnerability

Cisco IP Phones: code execution flaw under attack

CVE-2020-3161 · Cisco IP Phones Web Server Remote Code Execution and Denial-of-Service Vulnerability

Business software9.8 critical

What is affected

Cisco IP Phones is mostly run by companies, schools and public bodies, not on home computers. You are unlikely to have it yourself, but organisations that hold your data may. Breaches that start with flaws like this one are how personal data ends up leaked.

Cisco IP Phones contain an improper input validation vulnerability for HTTP requests. Exploitation could allow an attacker to execute code remotely with root privileges or cause a denial-of-service (DoS) condition.

CISA's description

What an attacker can do

This is a code execution flaw. It lets an attacker run their own commands or programs on the affected system. In practice that usually means taking it over: installing malware, stealing data or using it to reach other devices on the same network.

How it is reached
Over the internet or network
Access the attacker needs
No account needed
Does the victim have to do something?
No, works without the victim doing anything

What to do

  1. At home: nothing to install. Keep your own devices updated and use a different password for every service, so that a breach at one organisation does not open your other accounts.
  2. If you administer Cisco IP Phones at work: apply the vendor's fix or mitigation now and review logs for signs of compromise, because the flaw was being exploited before it was listed.
  3. If the product is past its support date and no fix exists, take it off the internet or retire it.

Apply updates per vendor instructions.

Action required by CISA for US federal agencies

How urgent is it

CISA added this vulnerability to its Known Exploited Vulnerabilities catalogue on November 3, 2021, which means there is reliable evidence of attacks in the wild. US federal agencies must fix it by May 3, 2022, a deadline that has already passed. That deadline does not bind anyone else, but it shows how seriously the agency rates it.

The EPSS model estimates a 84% probability that this flaw will be exploited somewhere in the next 30 days. That is higher than 99.7% of all scored vulnerabilities.

Its CVSS severity score is 9.8 out of 10 (critical), as recorded in the US National Vulnerability Database.

Technical description

A vulnerability in the web server for Cisco IP Phones could allow an unauthenticated, remote attacker to execute code with root privileges or cause a reload of an affected IP phone, resulting in a denial of service (DoS) condition. The vulnerability is due to a lack of proper input validation of HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to the web server of a targeted device. A successful exploit could allow the attacker to remotely execute code with root privileges or cause a reload of an affected IP phone, resulting in a DoS condition.

NIST National Vulnerability Database
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