Cisco Unified Communications Manager: server-side request forgery flaw under attack

What is affected

Cisco Unified Communications Manager is mostly run by companies, schools and public bodies, not on home computers. You are unlikely to have it yourself, but organisations that hold your data may. Breaches that start with flaws like this one are how personal data ends up leaked.

Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) contain a server-side request forgery (SSRF) Vulnerability that could allow an unauthenticated, remote attacker to write files to the underlying operating system that could be used later to elevate to root.

What an attacker can do

This is a server-side request forgery flaw. It lets an attacker make the server send requests on their behalf and reach internal systems that are not exposed to the internet.

How it is reached

Over the internet or network

Access the attacker needs

No account needed

Does the victim have to do something?

No, works without the victim doing anything

What to do

1. At home: nothing to install. Keep your own devices updated and use a different password for every service, so that a breach at one organisation does not open your other accounts.
2. If you administer Cisco Unified Communications Manager at work: apply the vendor's fix or mitigation now and review logs for signs of compromise, because the flaw was being exploited before it was listed.
3. If the product is past its support date and no fix exists, take it off the internet or retire it.

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

Vendor advisories and fixes

• cisco.comwww.cisco.com/c/en/us/support/docs/csa/cisco-sa-cucm-ssrf-cXPnHcW.html

How urgent is it

CISA added this vulnerability to its Known Exploited Vulnerabilities catalogue on June 25, 2026, which means there is reliable evidence of attacks in the wild. US federal agencies must fix it by June 28, 2026, a deadline that has already passed. That deadline does not bind anyone else, but it shows how seriously the agency rates it.

The EPSS model estimates a 88% probability that this flaw will be exploited somewhere in the next 30 days. That is higher than 99.8% of all scored vulnerabilities.

Its CVSS severity score is 8.6 out of 10 (high), as recorded in the US National Vulnerability Database.

Technical description

A vulnerability in Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to write files to the underlying operating system that could be used later to elevate to root. Note: Cisco has assigned this security advisory a Security Impact Rating (SIR) of Critical rather than High as the score indicates. The reason is that exploitation of this vulnerability could result in an attacker elevating privileges to root. Note: To exploit this vulnerability, the WebDialer service must be enabled. WebDialer is disabled by default.