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Help

Mac help: adware, hijackers and unwanted profiles

Something changed on your Mac, in Safari, Chrome or Firefox, and the guide did not fix it.

Before you ask

  • The name of the threat or the guide you followed, and the step where it went differently.
  • Your macOS version (Apple menu > About This Mac) and the browser you use.
  • Whether Settings > General > Device Management (or Profiles) lists a profile you did not install.
  • What you see: redirects, a changed search engine, a fake alert. A screenshot helps.

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