Severity scale:  

Remove Ads by High Stairs (Free Guide)

removal by Olivia Morelli - - | Type: Adware

Is High Stairs is a reliable browser extension?

No matter what is said in the description of this program, you should not fall for installing High Stairs on your computer. Be sure that you won’t climb anywhere with the help of this program. All what you can notice is continuous pop-up ads leading you to sponsored websites. Also, it has been reported about collecting of people’s non-personally identifiable information, problems with browsers and similar problems. According to PC security experts, High Stairs belongs to “potentially unwanted program” and an “adware” category, so the main thing that you can notice on your computer is its unstoppable ads that are labelled as ‘High Stairs ads” or “Ads by High Stairs”. Typically, these ads show up right after adding this program to your web browser.

Beware that you can download this app to your computer without your knowledge because this application has been actively spread with the help of bundling. Unfortunately, but in this case people can blame only themselves because the prevention of this program requires only attentive installation of the freeware and shareware. More information about the prevention of adwares, browser hijackers and similar PUPs can be found in the next paragraph of this post. Once the user notices High Stairs hijack problem, he or she should also think about its ability to track its users and collect non-personally identifiable information. Typically, it includes search terms, mostly visited websites, computer’s location, its IP address and other data. We cannot guarantee that this information won’t be revealed to unknown parties, so it would be wiser for you to avoid High Stairs virus. If this program has already showed up on your computer without an appropriate permission asked, you should run a full system scan with Reimage Reimage Cleaner Intego to remove it from your PC.

High Stairs virus screenshot

How can High Stairs hijack my computer?

Questions about Ads by High Stairs

High Stairs does not differ from the other SuperWeb LLC’s products. It is promoted on the official website; however, most frequently it is installed unconsciously along with another freeware (download manager, media player, and so on). If you want to prevent this from happening, check Advanced/Custom settings no matter what kind of freeware you are about to install and how reliable it may seem from the first glimpse. Make sure that you read all the terms and try to locate all ‘optional downloads’ that it spreads. Of course, you may find none of them but if you detect one or several add-ons/plug-ins/toolbars set by default, untick them before clicking ‘Next.’ Otherwise, you will express your consent to install each of them and start experiencing all aforementioned activities during browsing.

To secure your system from High Stairs adware, we strongly suggest removing this software from your PC. If you do not know how to do it, follow the guidances provided on the next page.

How to remove this adware parasite from the computer?

Unfortunately, but some part of PC users consider such programs useful and easily fall into downloading them to their computers. After doing so, they find out that they cannot help them save time and money only by displaying commercial ads on their computers. Although High Stairs ads may seem interesting for you, we recommend you to ignore each of them. While some of them may be linked to reliable third-party websites, others may be exploited by cyber criminals. Luckily, this potentially unwanted program app can be removed quite easily. You can find manual High Stairs removal guide below, or, if you are not feeling OK with these tasks, you can choose one of the suggested anti-spyware programs to remove this intruder automatically.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove High Stairs ads, follow these steps:

Get rid of High Stairs from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall High Stairs and related programs
    Here, look for High Stairs or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate High Stairs from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for High Stairs or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall High Stairs from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for High Stairs and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete High Stairs removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete High Stairs ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, High Stairs should be removed from your Microsoft Edge browser.

Remove High Stairs from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select High Stairs and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete High Stairs removal. Click on 'Reset Firefox' button for a couple of times

Erase High Stairs from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select High Stairs and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete High Stairs removal. Click on 'Reset' button to complete your removal

Get rid of High Stairs from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for High Stairs or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete High Stairs removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Olivia Morelli
About the company Esolutions

Removal guides in other languages

  1. Kevin says:
    January 4th, 2016 at 8:36 am

    Thanks. Removed this computer virus without any problems. Cool!

  2. MilkaLover says:
    January 4th, 2016 at 8:38 am

    just could not understand whats the problem of my computer until I realised that I need to google the name of the ad-provider! I saw these lines “ads by High Stairs” but never figured out what the hell is HighStairs. I have removed this doubtful app, thankfully. And finally!!

  3. Pat says:
    January 4th, 2016 at 8:39 am

    whats the matter, it does not come off my PC! these ads by High Stairs are still on Chrome browser.

  4. chromio says:
    January 4th, 2016 at 8:40 am

    Check chrome settings… and look for suspicious extensions installed. you should find something called high stairs I guess? also uninstall the app from the pc

Your opinion regarding Ads by High Stairs