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Remove Ads by Info (Removal Instructions) - Sep 2016 update

removal by Jake Doevan - - | Type: Adware

What is “ads by Info”?

The appearance of “Ads by Info” pop-ups is the signal showing that your computer is affected by adware-type program. Firstly, you may be convinced that these ads are good for you as the most of them report about discounts, price reductions and comparisons. However, we haven’t found a person who manages to save the money by using Info virus. Beware that this is a potentially unwanted program which seeks to earn the money for its developers by redirecting users’ traffic to predetermined sites. Once it is added to the browser, it modifies it and drops related extensions that are compatible with Google Chrome, Mozilla Firefox, Internet Explorer, and any other web browser. Such extensions can significantly decrease your browser’s performance and you may start blaming your computer for being that slow. In reality, unusual system slowdowns should make you think about Info removal. You can do that with the help of Reimage Reimage Cleaner Intego

In addition to a diminished browser’s performance, Info virus can also flood you with commercial advertisements. As a rule, you should ignore them because their task is to reroute you to affiliate websites and help them increase their visitors’ traffic. We don’t want to say that each of Info ads is malicious. Nevertheless, the developers of this app do not take any responsibility for third party links that redirect people to third party websites. Thus, there is a potential risk of visiting a questionable website that is used for spreading malware. We have already received several reports from people who have been tricked into installing this adware and then suffered from redirects to suspicious websites.. No one knows how reliable and safe are these redirect sites so you should be careful with visiting them and sharing your personal information with their owners. To make things worse, you may be rerouted to a suspicious website managed by scammers and get scammed after making a purchase. Finally, it needs to be noted that this add-on is capable of tracking users’ web browsing and transmitting gathered information to its remote control servers. Even if you are not against disclosing your web browsing history to third parties, we do not recommend doing so because you can never know what it can be used for. To get rid of annoying ads, we highly recommend you to remove Info from your computer.

The picture of Info ads

How can Info hijack my computer?

Info is another app that is based on JustPlugIt platform, which is, broadly speaking, responsible for the majority of adwares. There are various ways how it may get inside. For example, visiting suspicious websites, clicking on misleading links, downloading email attachments found in spam, clicking fake update alerts, installing freeware inattentively, etc. The last example, which is known as “bundling” is considered the most popular distribution method of unwanted programs. To protect yourself, you have to be very cautious when installing free software. We recommend reading as much information about your selected freeware as possible. Also, make sure you select Advanced or Custom installation mode (instead of Quick or Basic) and carefully check if selected freeware carries additional components. If so, you should not hesitate to deselect them. We say so because all apps, that are traveling along with freeware and shareware, should be avoided due to the fact that they are usually used for affiliate marketing.

How to remove Ads by Info virus?

In order to get rid of disruptive Info ads, you should follow the guidelines that are given below and perform the removal of this adware. Make sure you follow every step in right order to prevent reappearance of this adware-type virus and its ads. If you don’t want to spend long hours trying to find the best way for Info removal, you should not hesitate and install a reliable anti-spyware on your computer. After updating it to its latest version, you need to run a full system scan. We can assure you that it will help you to get rid of every malicious or suspicious element that can be hiding in your PC system. If you need more information about this process, read a full removal guide of “How to remove Info virus” post:

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Info ads, follow these steps:

Get rid of Info from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Info and related programs
    Here, look for Info or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete Info from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Info or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall Info from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Info and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Info removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate Info ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Info should be removed from your Microsoft Edge browser.

Remove Info from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Info and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Info removal. Click on 'Reset Firefox' button for a couple of times

Erase Info from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Info and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Info removal. Click on 'Reset' button to complete your removal

Get rid of Info from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Info or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Info removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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