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Remove Cranchit.com (Virus Removal Instructions) - Easy Removal Guide

removal by Olivia Morelli - - | Type: Browser Hijackers

Cranchit.com – a browser hijacker that redirects all searchers to Yahoo

Cranchit.com
Cranchit.com is a potentially unwanted program that is spread via software bundles and other deceptive mthods

Cranchit.com is a website that users who have installed potentially unwanted programs[1] might see as their homepage on Google Chrome, Mozilla Firefox, Safari, or another web browser. The site claims that it can enhance the web browsing experience for users by providing additional functions such as Currency, Crypto, or PDF converters, which can be accessed via the main page. While such functionality might seem like a useful addition to users' browsers, it is important to note that Cranchit.com is related to browser hijacking, information tracking, and the delivery of commercial content from unknown affiliates.

While there are several different applications that could be related to the Cranchit.com hijack, most of them are typically delivered with the help of deceptive techniques, such as software bundling or fake updates. In other cases, users might install an app without knowing its operation principles fully.

Name Cranchit.com
Type Browser hijacker, potentially unwanted program
Infiltration  In most cases, users install browser hijackers unintentionally via freeware bundles or after being tricked by a fake update prompt; however, sometimes the installation might be a result of a deliberate action, as some many might not be aware that the app in question has browser-hijacking properties
Symptoms 
  • New tab and homepage URL set to hxxps://portal.cranchit.com
  • A customized search engine applied to the front page
  • All searchers redirected to Yahoo
  • Search results littered with sponsored links and ads
  • Cranchit New Tab Search browser extension installed
Risks  While browser hijackers pose minimal risks to users, they are often users to track information about them, and also direct them to potentially dangerous websites. As a result, users might install additional PUPs or even malware, or expose personal information to unknown parties
Termination  You can use manual removal guide below or scan your machine with reputable anti-malware for automatic option
Optimization  If you found malicious software on your system, you can repair the OS with the help of Reimage Reimage Cleaner Intego after malware elimination 

While the settling of Cranchit.com on the web browser might be caused by various random apps, the most probable culprit of the hijack is the Cranchit New Tab Search browser extension. Users should be able to see it at the top-right corner of their web browsers. In most cases, users can remove Cranchit.com from their web browsers by right-clicking on the extension. Nonetheless, if other apps are installed that is causing the browser takeover, they need to by uninstalled either manually or automatically.

Once installed, the so-called Cranchit.com virus will change web browser settings and redirect all search results to Yahoo, which is a legitimate service. However, since it is used via the affiliate program,[2] users will see several sponsored links at the top, preventing them from finding relevant information quickly. When trying to enter the information into the URL bar, users will notice changes as well – the redirect to feed.cranchit.com will be seen briefly.

This is done in order to promote sponsors' content to the end-users. Essentially, that's the whole point of the Cranchit hijacking. Each time users click on pop-ups, banners, in-text links, flashing windows, coupons, or other commercial content, third-parties receive financial gain. Unfortunately, some ads might not be so secure, and direct users to spam, phishing, or even malware-laden websites.

Cranchit.com virus
Cranchit.com is a browser hijacker that redirects all search results to Yahoo and shows sponsored ads

Another issue with Cranchit.com is information gathering principles. While many services, including Google, gathers information about users, the IT giant needs it for various purposes, such as interconnecting multiple devices via a single account. On the other hand, those who want privacy and opt for privacy-focused browsers, such as Brave, MS Edge, or Tor.

That being said, trusting more unknown companies with your information is not a good thing, and you should be aware of that. When looking at Cranchit.com Privacy Policy, it is claimed that both personal and non-personal data is being gathered about users:

The Non-Personal Information which is being collected may include technical information automatically transmitted by the user's device (for example, type of browser, the type of the user's device and technical information pertaining to the user's device, language preferences, time stamps, clicks and visited pages, search logs, the operating system, utilized internet service provider and other similar information. 

Additionally, the personal data includes the IP address, as well as the contact information, if such is provided. The data is tracked and collected with the help of cookies[3] and similar tracking technologies. Due to this reason, it is important to clear cookies or reset web browsers after Cranchit.com removal.

Speaking of which, you should uninstall Cranchit extension and then check for other installed applications – we provide the instructions on how to do that below. Nevertheless, it is always advisable to also perform a scan with such tools as Reimage Reimage Cleaner Intego to ensure the stable operation of your machine.

Ways to avoid unwanted applications on your computer

While many potentially unwanted programs are installed on the computer unintentionally through software bundles, many times, users also install them intentionally as well. This happens because many PUPs are presented as useful additions to users' libraries due to their functionality. Seemingly, they can help them with finding relevant forms, convert files, access popular websites quickly, etc. However, in many cases, these functions either fail to work completely, or they do not work as intended.

Thus, it is best to recognize a shady app before it gets to your computer, and the best way of doing that is by choosing official sources for downloads. If possible, opt for such channels like Chrome web store, Amazon, App Store, and similar instead of picking third-party sites like Softonic. Also, you should stay away from torrent and warez websites altogether.

If you still want to download applications from third-parties, you should watch out for the following:

  • Ensure that the application you are about to install is not shady/malicious by checking reviews and blog posts online;
  • Install security software with PUP detection function;
  • When prompted, always choose Advanced/Custom mode instead of Recommended/Quick one;
  • Watch out for pre-ticked boxes, fine print text, misleading offers, misplaced buttons, and similar tricks;
  • Quickly check through ToS/Privacy Policy.

Cranchit.com hijack
Cranchit.com hijack usually occurs due to Cranchit New Tab Search browser extension

Get rid of Cranchit.com browser hijacker and other potentially dangerous programs

The so-called Cranchit virus is not the only potentially unwanted program that might be installed on your system. The truth is, if you are not accustomed to careful software installation techniques and safe browsing, you are highly likely to have PUPs or even malware installed on your system. Thus, besides Cranchit.com removal, you might also have to find and eliminate other programs that might be redirecting you to suspicious sites and showing malicious ads.

To remove Cranchit.com from your web browser, right-click on the extension and select “Remove from Chrome.” Next, you should access the install application list and check for anything suspicious – we provide the instructions on how to do that below (for macOS and Windows platforms). Finally, you should also scan your machine with a comprehensive anti-malware software to check for malicious programs.

As mentioned above, since Cranchit uses various tracking technologies within browsers like cookies, you should reset the installed browsers or clear browsing data to prevent further unwanted activities.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Cranchit.com, follow these steps:

Remove Cranchit.com from Windows systems

To uninstall potentially unwanted applications from Windows operating systems, check out this guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Cranchit.com and related programs
    Here, look for Cranchit.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Cranchit.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase Cranchit.com from Mac OS X system

macOS users should employ the following methods to get rid of Cranchit hijacker:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Cranchit.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Cranchit.com from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Cranchit.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Cranchit.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall Cranchit.com from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Cranchit.com should be removed from your Microsoft Edge browser.

Get rid of Cranchit.com from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Cranchit.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Cranchit.com removal. Click on 'Reset Firefox' button for a couple of times

Delete Cranchit.com from Google Chrome

Reset Google Chrome to get rid of cookies and other settings:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Cranchit.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Cranchit.com removal. Click on 'Reset' button to complete your removal

Remove Cranchit.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Cranchit.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Cranchit.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Cranchit.com removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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