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Remove (Virus Removal Instructions) - Easy Removal Guide

removal by Olivia Morelli - - | Type: Browser Hijackers – a browser hijacker that redirects all searchers to Yahoo is a potentially unwanted program that is spread via software bundles and other deceptive mthods is a website that users who have installed potentially unwanted programs[1] might see as their homepage on Google Chrome, Mozilla Firefox, Safari, or another web browser. The site claims that it can enhance the web browsing experience for users by providing additional functions such as Currency, Crypto, or PDF converters, which can be accessed via the main page. While such functionality might seem like a useful addition to users' browsers, it is important to note that is related to browser hijacking, information tracking, and the delivery of commercial content from unknown affiliates.

While there are several different applications that could be related to the hijack, most of them are typically delivered with the help of deceptive techniques, such as software bundling or fake updates. In other cases, users might install an app without knowing its operation principles fully.

Type Browser hijacker, potentially unwanted program
Infiltration  In most cases, users install browser hijackers unintentionally via freeware bundles or after being tricked by a fake update prompt; however, sometimes the installation might be a result of a deliberate action, as some many might not be aware that the app in question has browser-hijacking properties
  • New tab and homepage URL set to hxxps://
  • A customized search engine applied to the front page
  • All searchers redirected to Yahoo
  • Search results littered with sponsored links and ads
  • Cranchit New Tab Search browser extension installed
Risks  While browser hijackers pose minimal risks to users, they are often users to track information about them, and also direct them to potentially dangerous websites. As a result, users might install additional PUPs or even malware, or expose personal information to unknown parties
Termination  You can use manual removal guide below or scan your machine with reputable anti-malware for automatic option
Optimization  If you found malicious software on your system, you can repair the OS with the help of Reimage Reimage Cleaner Intego after malware elimination 

While the settling of on the web browser might be caused by various random apps, the most probable culprit of the hijack is the Cranchit New Tab Search browser extension. Users should be able to see it at the top-right corner of their web browsers. In most cases, users can remove from their web browsers by right-clicking on the extension. Nonetheless, if other apps are installed that is causing the browser takeover, they need to by uninstalled either manually or automatically.

Once installed, the so-called virus will change web browser settings and redirect all search results to Yahoo, which is a legitimate service. However, since it is used via the affiliate program,[2] users will see several sponsored links at the top, preventing them from finding relevant information quickly. When trying to enter the information into the URL bar, users will notice changes as well – the redirect to will be seen briefly.

This is done in order to promote sponsors' content to the end-users. Essentially, that's the whole point of the Cranchit hijacking. Each time users click on pop-ups, banners, in-text links, flashing windows, coupons, or other commercial content, third-parties receive financial gain. Unfortunately, some ads might not be so secure, and direct users to spam, phishing, or even malware-laden websites. is a browser hijacker that redirects all search results to Yahoo and shows sponsored ads

Another issue with is information gathering principles. While many services, including Google, gathers information about users, the IT giant needs it for various purposes, such as interconnecting multiple devices via a single account. On the other hand, those who want privacy and opt for privacy-focused browsers, such as Brave, MS Edge, or Tor.

That being said, trusting more unknown companies with your information is not a good thing, and you should be aware of that. When looking at Privacy Policy, it is claimed that both personal and non-personal data is being gathered about users:

The Non-Personal Information which is being collected may include technical information automatically transmitted by the user's device (for example, type of browser, the type of the user's device and technical information pertaining to the user's device, language preferences, time stamps, clicks and visited pages, search logs, the operating system, utilized internet service provider and other similar information. 

Additionally, the personal data includes the IP address, as well as the contact information, if such is provided. The data is tracked and collected with the help of cookies[3] and similar tracking technologies. Due to this reason, it is important to clear cookies or reset web browsers after removal.

Speaking of which, you should uninstall Cranchit extension and then check for other installed applications – we provide the instructions on how to do that below. Nevertheless, it is always advisable to also perform a scan with such tools as Reimage Reimage Cleaner Intego to ensure the stable operation of your machine.

Ways to avoid unwanted applications on your computer

While many potentially unwanted programs are installed on the computer unintentionally through software bundles, many times, users also install them intentionally as well. This happens because many PUPs are presented as useful additions to users' libraries due to their functionality. Seemingly, they can help them with finding relevant forms, convert files, access popular websites quickly, etc. However, in many cases, these functions either fail to work completely, or they do not work as intended.

Thus, it is best to recognize a shady app before it gets to your computer, and the best way of doing that is by choosing official sources for downloads. If possible, opt for such channels like Chrome web store, Amazon, App Store, and similar instead of picking third-party sites like Softonic. Also, you should stay away from torrent and warez websites altogether.

If you still want to download applications from third-parties, you should watch out for the following:

  • Ensure that the application you are about to install is not shady/malicious by checking reviews and blog posts online;
  • Install security software with PUP detection function;
  • When prompted, always choose Advanced/Custom mode instead of Recommended/Quick one;
  • Watch out for pre-ticked boxes, fine print text, misleading offers, misplaced buttons, and similar tricks;
  • Quickly check through ToS/Privacy Policy. hijack usually occurs due to Cranchit New Tab Search browser extension

Get rid of browser hijacker and other potentially dangerous programs

The so-called Cranchit virus is not the only potentially unwanted program that might be installed on your system. The truth is, if you are not accustomed to careful software installation techniques and safe browsing, you are highly likely to have PUPs or even malware installed on your system. Thus, besides removal, you might also have to find and eliminate other programs that might be redirecting you to suspicious sites and showing malicious ads.

To remove from your web browser, right-click on the extension and select “Remove from Chrome.” Next, you should access the install application list and check for anything suspicious – we provide the instructions on how to do that below (for macOS and Windows platforms). Finally, you should also scan your machine with a comprehensive anti-malware software to check for malicious programs.

As mentioned above, since Cranchit uses various tracking technologies within browsers like cookies, you should reset the installed browsers or clear browsing data to prevent further unwanted activities.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Remove from Windows systems

To uninstall potentially unwanted applications from Windows operating systems, check out this guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase from Mac OS X system

macOS users should employ the following methods to get rid of Cranchit hijacker:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Eliminate from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Uninstall from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

Reset Google Chrome to get rid of cookies and other settings:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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