Severity scale:  
  (10/100)

Remove Manuals Aid / Virus Removal Guide - Chrome, Firefox, IE, Edge

removal by Ugnius Kiguolis - - | Type: Browser Hijackers

Manuals Aid – a browser hijacker that seeks to know everything about you

Manuals AidManuals Aid is a potentially unwanted application that might be installed via software bundle packages or from the official sources

Manuals Aid is a browser extension that users can download from official sources, such as Chrome Web Store, or install unintentionally via the ad, as well as software bundle. According to its developers, the app is a great tool to search for manuals easily from brands like Dell, Honda, Kenwood, LG, Sony, Casio, and many more. However, Manuals Aid extension comes with a package of side effects that most users would not be fond of.

As soon as Manuals Aid is installed on the web browser (Google Chrome, Mozilla Firefox, or MS Edge), it appends an extension and changes the homepage address, as well as the new tab URL to hxxps://manualsaid.com. Additionally, users will see a customized search engine that redirects all search results to Yahoo. However, suchlike results are not organic[1] and filled with sponsored ads at the top, which might change the way users browse the web entirely. Additionally, Manuals Aid collects a variety of information about users to serve targeted ads.

Name Manuals Aid
Type Browser hijacker, potentially unwanted application
Infiltration  While users can download the app from the official browser stores, others may stumble upon the extension within 
Symptoms
  • Manuals Aid extension installed on the web browser(s)
  • Homepage and new tab address set to hxxps://manualsaid.com
  • All searches are redirected to Yahoo
  • Search results are filled with sponsored ads
  • Increased amount of ads
  • (If notifications were enabled) Manualsaid.com notifications show up on the desktop
Risks  Installation of other potentially unwanted programs, personal data disclosure to unknown parties, distorted perception of online content and inability to find relevant information easily 
Termination  You can uninstall the extension via your web browser by right-clicking on it; to get rid of the notifications, you should access web browser settings as we explain below; if you still see unwanted browser activities, check for potentially unwanted programs as per our instructions below or  
Optimization For best results, we recommend using Reimage Reimage Cleaner Intego 

Before we start analyzing the so-called Manuals Aid virus, there is another topic we would like to talk about. While there are many users who installed the add-on along with freeware downloaded from third-party websites, most probably stumbled across the official website, which advertises the extension. Upon accessing this website, users are displayed a notification prompt that asks to enable Manuals Aid notifications.

Those who allow notifications will soon notice that Manuals Aid ads are showing on their desktops, even if the web browsers are not functional. These can be extremely annoying, as they can disrupt computer operations during other activities other than browsing, e.g., watching movies or playing video games.

To remove Manuals Aid pop-up ads, you will have to access the settings of your web browser and disallow notifications from the site – we explain how to do that below. Additionally, uninstalling the extension should not be difficult – simply right click on the icon within the web browser and select “Remove.”

If ads and sponsored content do not stop, it may be that you have adware or other PUP installed on your system besides Manuals Aid, so check the instructions on how to eliminate them below. Note that you could eliminate the notifications from any site by resetting your web browsers – the action is recommended after the termination of PUPs. Additionally, we recommend performing a scan with anti-malware software, as well as Reimage Reimage Cleaner Intego repair tool to fix problems caused by malware.

What is particularly interesting about this browser hijacker and should warrant Manuals Aid removal for many is the information tracking practices. Unfortunately, not many users go to the depths of text that is presented in the Privacy Policy of apps, so most are unaware of what exactly is tracked about them.

Manuals Aid browser hijackerManuals Aid is a browser hijacker that changes web browser settings in order to display sponsored content

While many other hijackers record information such as the IP address, ISP geolocation, and other non-personally identifiable data (although this PUP also harvests this), Manuals Aid goes a little bit further. Here's what the Privacy Policy says:[2]

The type of information depends on the specific Extension but may include package tracking numbers, flight information and routes, downloaded wallpapers, notifications, and (on a temporary basis and in no case for more than seven days) certain files you choose to upload. <…> may include your astrological sign, your reminders and to-do lists, your recipe search terms and recipes, and your map search queries.

Additionally, Manuals Aid will also collect personal data you choose to disclose, such as name, phone number, search terms via the customized search engine, email address, etc.

All in all, while browser hijacker is considered to be a minor security threat, we do not recommend using Manuals Aid due to its rather extensive data gathering practices and sponsored content that it presents. If you found the links to various manuals useful, you can literally find the relevant website of the brand you are looking for in merely a few seconds with a quick Google search.

Don't clutter your browser and the computer with unneeded apps

Potentially unwanted applications, while not a major security risk, can sometimes bring much more than just seemingly useful functionality of links to various websites, file conversion feature, weather forecasts, and much more. The main goal of browser hijackers and other PUPs is to appeal to the audience and present the app as useful. In reality, most such applications rarely have any beneficial qualities about them, and their main goal is to monetize users by tracking their data and feeding their browsers with ads.

While it is true that many browser hijackers have become less intrusive from years ago, they are proceeding with tracking user data and selling it for marketing purposes. In the wake of data breach era and information misuse by third parties (for example, the well-known Cambridge Analytica scandal revealed that Facebook allowed misusing user details without acquiring the permission in the first place), it is important to keep your data private – we also advise choosing more privacy-focused search engines and browsers.

To avoid potentially unwanted programs, security experts[3] recommend the following:

  • If possible, choose official sources for your downloads (Chrome Web Store, Amazon, Microsoft Store, etc.);
  • Read reviews and forum posts before installing the app you know nothing of;
  • Ensure that the program comes with necessary documents, such as Privacy Policy and Terms of Service;
  • Always opt for Advanced/Custom mode instead of Recommended/Quick one;
  • Watch out for pre-ticked boxes, misleading offers, misplaced buttons, fine print text, and other tricks used by third-party app developers and distributors.

Get rid of Manuals Aid extension and notifications

To remove Manuals Aid, all you have to do is right-click on the extension and select “Remove from Chrome,” “Remove Extension” (Firefox), or “Remove from Microsoft Edge.” This should eliminate the customized search engine, as well as the manualsaid.com homepage from your web browsers. Nevertheless, we always recommend performing further checks – scan your system with reputable anti-malware to ensure that no other PUPs or malicious programs are installed. Note that not all potentially unwanted applications can be detected by anti-virus tools, so you might want to check our manual guide below.

If you allowed notifications to be shown, Manuals Aid removal would differ. For this purpose, you will have to access the settings of your web browser and terminate the manualsaid.com address. Here's how to do it (note that, if you reset the web browsers as per instructions below, the following steps are no longer needed):

Google Chrome

  • Click on Menu Settings
  • Select Advanced
  • Under Privacy and security, pick Site Settings Notifications
  • Under Allow section, find manualsaid.com
  • Click More Actions and then select Block

Manuals Aid hijackYou can eliminate Manuals Aid notifications via web browser settings

Mozilla Firefox

  • Go to Menu and then select Options
  • Go to Privacy & Security Notifications
  • Select Settings – you should see manualsaid.com
  • Click on the the drop-down menu and select Block
  • Save Changes

MS Edge

  • Click on thee horizontal dots and select Settings 
  • Go to Site permissions
  • Select Notifications
  • Click on More actions next to manualsaid.com
  • Pick Block

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Manuals Aid, follow these steps:

Get rid of Manuals Aid from Windows systems

To eliminate potentially unwanted programs from Windows, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Manuals Aid and related programs
    Here, look for Manuals Aid or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Manuals Aid from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove Manuals Aid from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Manuals Aid or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Manuals Aid from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Manuals Aid and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Manuals Aid removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall Manuals Aid from Microsoft Edge

You can reset MS Edge in case you found some unwanted apps on your computer:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Manuals Aid should be removed from your Microsoft Edge browser.

Erase Manuals Aid from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Manuals Aid and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Manuals Aid removal. Click on 'Reset Firefox' button for a couple of times

Delete Manuals Aid from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Manuals Aid and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Manuals Aid removal. Click on 'Reset' button to complete your removal

Get rid of Manuals Aid from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Manuals Aid or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Manuals Aid, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Manuals Aid removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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