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Remove FilesFrog Update Checker (Removal Guide) - updated Oct 2019

removal by Olivia Morelli - -   Also known as FilesFrog Update Checker virus | Type: Adware

FilesFrog Update Checker – bogus software that aims to announce upcoming software updates

FilesFrog Update Checker adware
FilesFrog Update Checker is a potentially unwanted program that appears on the system through CNET.com downloads

FilesFrog Update Checker, developed by Somoto, is a suspicious application that aims to provide users with upcoming program upgrades. According to users' reports, this bogus product ends up on the system after downloading third-party tools from CNET.com such as Youtube Batch Downloader/Youtube Free Downloader. Even though the app might look useful as it offers a fast and neat program, these features are supposedly only a way to lure you into using this app and maybe even opting for the downloading process of its other versions. In addition, this program might start acting as an adware application after successful infiltration and begin pushing annoying ads to the desktop, filling browsers with extensions, and so on.

Name FilesFrog Update Checker
Type Potentially unwanted program
Sub-type Adware
Developer Somoto
Aim This bogus product supposedly aims to provide users with beneficial update information and allows people to perform upgrades faster. However, its adware-related nature has a goal to collect income from ads, etc.
Distribution Users reports state that this ad-supported application spreads via third-party downloading sources such as CNET.com and their products such as Youtube Batch Downloader and Youtube Free Downloader
Prevention  Preventing adware is quite simple, you just have to know the basics. First, get a reliable antivirus tool and keep it always active. Continuously, use the Custom/Advanced downloading technique rathet the less secure Recommended/Quick configuration
System scan You can look for potentially suspicious programs, products, services, keys, and files with the help of Reimage Reimage Cleaner software that might lengthen the removal process in the future
Removal Once you have performed a full system checkup, continue to the end of the article and proceed with the manual/automatical elimination technique

FilesFrog Update Checker virus is a term widely used between users as this app gets bundled with other freeware and has the functionality of an adware program. Users claim that this product shows unknowingly on the Windows Start menu and have been looking for ways to remove the potentially unwanted program from the machine system.[1]

If you ever visit the official website where FilesFrog Update Checker is promoted, you will supposedly be provided by a nicely-looking description of the software. Do not get tricked by promotions like this one:

FilesFrog is a software update checker that keeps all your desktop software up to date. It was created to make it easier for you to be informed of newer versions of your favorite software and to make the entire process of transitioning to it simpler and faster.

FilesFrog Update Checker might end up promoting other third-party security software that is produced only for income and lacks true function quality. Do not get attracted to any offers that are promoted by this program as they will supposedly only try to swindle some money from you while providing nothing worth the cost.

Continuously, FilesFrog Update Checker is known to be closely related to Somoto Toolbar which is also a very untrustworthy program. Moreover, many respectable and well-known anti-spyware programs recognize the product as a potential threat that signifies the lack of security and is a doubtful product all in all.

FilesFrog Update Checker
FilesFrog Update Checker is a bogus tool that has the nature of adware

If you ever receive this third-party application under your own consent, you should remove FilesFrog Update Checker from your Windows/Mac computer and get rid of all additional content that it might bring. Reimage Reimage Cleaner will help you to scan the entire system and search for suspicious objects in various unknown locations.

However, manual FilesFrog Update Checker removal is also a possibility here. All you have to do is go to the end of the article where you will discover informative steps on how to take care of this process on your own. You should be able to clean both the affected operating system and hijacked browser apps also.

Note that adware such as FilesFrog Update Checker might modify some major browser settings. Adware-related changes are most commonly spotted in the browser's homepage and new tab search zones. In addition, the PUP might add some browser helper objects into the settings, for example, add-ons, plug-ins, extensions.

Nevertheless, FilesFrog Update Checker can include tracking cookies into your browser app that aim to record the browsing experience and habits of the user. Also, the developers might spy on the technicals details on your machine to provide you with even more accurate targeted ads and earn income via the pay-per-click method.[2]

One more thing that FilesFrog Update Checker might be capable of is forcing redirects to affiliate sources. Redirecting activities can happen while visiting the official website of this software or when experiencing related adverts. Pop-ups and pop-unders might take you to unknown locations some of which can be malware-laden web pages.

FilesFrog Update Checker virus

Adware gets transferred through third-party software packages

Experts from LosVirus.es[3] network claim that adware has a great chance to be delivered to a person's computer if he downloads products from third-party sources such as CNET.com or Softonic.com. Some adware-related products are known to be widely spread through Youtube Free Downloader and Youtube Batch Downloader software.

Bogus downloads travel through the Basic or Recommended installation technique which allows automatical download of various third-party protects. For full computer security, opt for the Advanced or Custom configuration that gives the user an opportunity to sort out all incoming objects and deselect the suspicious-looking ones.

Additionally, potentially unwanted programs can infiltrate targeted computers and browsers via infectious hyperlinks and advertisements that users might encounter while visiting unsecured networks, for example, p2p sites or free-gaming, gambling, movie-watching sources. The best way to secure yourself while visiting third-party sources is to have an active AV tool that will ensure safe browsing and install AdBlock[4] on your browser to prevent the appearance of bogus ads.

Remove FilesFrog Update Checker from your computer

In order to restore your browser's well-being, remove FilesFrog Update Checker as soon as you have noticed it. Remember that the adware program[5] might bring more than one suspicious object to your Windows/Mac computer system and all bogus products need to be eliminated to prevent the repeated appearance of the third-party program.

FilesFrog Update Checker virus might drop bogus entries, keys, files, and additional programs on your computer system in different locations. To discover all of these suspicious pieces, you should initiate a full system with reliable antimalware software. You can choose a product from our below-provided list or any of your own likings.

Afterward, continue with FilesFrog Update Checker removal. You can use professional tools for completing this task or follow the instructing steps that have been submitted by our security experts. The manual guidelines are here to help you to clean browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove FilesFrog Update Checker, follow these steps:

Get rid of FilesFrog Update Checker from Windows systems

To remove all adware-related components from your Windows computer system, use the following instructions.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall FilesFrog Update Checker and related programs
    Here, look for FilesFrog Update Checker or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase FilesFrog Update Checker from Mac OS X system

To clean your Mac operating system from adware, try out the following techniques.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for FilesFrog Update Checker or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate FilesFrog Update Checker from Internet Explorer (IE)

To reverse bogus changes in Internet Explorer, complete the following.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for FilesFrog Update Checker and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete FilesFrog Update Checker removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall FilesFrog Update Checker from Microsoft Edge

To get rid of bogus products from Edge, use these steps.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, FilesFrog Update Checker should be removed from your Microsoft Edge browser.

Remove FilesFrog Update Checker from Mozilla Firefox (FF)

To delete odd products from Firefox, take a view at these steps.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select FilesFrog Update Checker and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete FilesFrog Update Checker removal. Click on 'Reset Firefox' button for a couple of times

Delete FilesFrog Update Checker from Google Chrome

To eliminate all suspicious products from Chrome, carry out these guiding steps.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select FilesFrog Update Checker and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete FilesFrog Update Checker removal. Click on 'Reset' button to complete your removal

Get rid of FilesFrog Update Checker from Safari

To erase adware-related content from Safari, continue with the following.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for FilesFrog Update Checker or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete FilesFrog Update Checker removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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