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Remove FilesFrog Update Checker (Removal Guide) - updated Oct 2019

removal by Olivia Morelli - -   Also known as FilesFrog Update Checker virus | Type: Adware

FilesFrog Update Checker – bogus software that aims to announce upcoming software updates

FilesFrog Update Checker adwareFilesFrog Update Checker is a potentially unwanted program that appears on the system through CNET.com downloads

FilesFrog Update Checker, developed by Somoto, is a suspicious application that aims to provide users with upcoming program upgrades. According to users' reports, this bogus product ends up on the system after downloading third-party tools from CNET.com such as Youtube Batch Downloader/Youtube Free Downloader. Even though the app might look useful as it offers a fast and neat program, these features are supposedly only a way to lure you into using this app and maybe even opting for the downloading process of its other versions. In addition, this program might start acting as an adware application after successful infiltration and begin pushing annoying ads to the desktop, filling browsers with extensions, and so on.

Name FilesFrog Update Checker
Type Potentially unwanted program
Sub-type Adware
Developer Somoto
Aim This bogus product supposedly aims to provide users with beneficial update information and allows people to perform upgrades faster. However, its adware-related nature has a goal to collect income from ads, etc.
Distribution Users reports state that this ad-supported application spreads via third-party downloading sources such as CNET.com and their products such as Youtube Batch Downloader and Youtube Free Downloader
Prevention  Preventing adware is quite simple, you just have to know the basics. First, get a reliable antivirus tool and keep it always active. Continuously, use the Custom/Advanced downloading technique rathet the less secure Recommended/Quick configuration
System scan You can look for potentially suspicious programs, products, services, keys, and files with the help of Reimage Reimage Cleaner Intego software that might lengthen the removal process in the future
Removal Once you have performed a full system checkup, continue to the end of the article and proceed with the manual/automatical elimination technique

FilesFrog Update Checker virus is a term widely used between users as this app gets bundled with other freeware and has the functionality of an adware program. Users claim that this product shows unknowingly on the Windows Start menu and have been looking for ways to remove the potentially unwanted program from the machine system.[1]

If you ever visit the official website where FilesFrog Update Checker is promoted, you will supposedly be provided by a nicely-looking description of the software. Do not get tricked by promotions like this one:

FilesFrog is a software update checker that keeps all your desktop software up to date. It was created to make it easier for you to be informed of newer versions of your favorite software and to make the entire process of transitioning to it simpler and faster.

FilesFrog Update Checker might end up promoting other third-party security software that is produced only for income and lacks true function quality. Do not get attracted to any offers that are promoted by this program as they will supposedly only try to swindle some money from you while providing nothing worth the cost.

Continuously, FilesFrog Update Checker is known to be closely related to Somoto Toolbar which is also a very untrustworthy program. Moreover, many respectable and well-known anti-spyware programs recognize the product as a potential threat that signifies the lack of security and is a doubtful product all in all.

FilesFrog Update CheckerFilesFrog Update Checker is a bogus tool that has the nature of adware

If you ever receive this third-party application under your own consent, you should remove FilesFrog Update Checker from your Windows/Mac computer and get rid of all additional content that it might bring. Reimage Reimage Cleaner Intego will help you to scan the entire system and search for suspicious objects in various unknown locations.

However, manual FilesFrog Update Checker removal is also a possibility here. All you have to do is go to the end of the article where you will discover informative steps on how to take care of this process on your own. You should be able to clean both the affected operating system and hijacked browser apps also.

Note that adware such as FilesFrog Update Checker might modify some major browser settings. Adware-related changes are most commonly spotted in the browser's homepage and new tab search zones. In addition, the PUP might add some browser helper objects into the settings, for example, add-ons, plug-ins, extensions.

Nevertheless, FilesFrog Update Checker can include tracking cookies into your browser app that aim to record the browsing experience and habits of the user. Also, the developers might spy on the technicals details on your machine to provide you with even more accurate targeted ads and earn income via the pay-per-click method.[2]

One more thing that FilesFrog Update Checker might be capable of is forcing redirects to affiliate sources. Redirecting activities can happen while visiting the official website of this software or when experiencing related adverts. Pop-ups and pop-unders might take you to unknown locations some of which can be malware-laden web pages.

FilesFrog Update Checker virus

Adware gets transferred through third-party software packages

Experts from LosVirus.es[3] network claim that adware has a great chance to be delivered to a person's computer if he downloads products from third-party sources such as CNET.com or Softonic.com. Some adware-related products are known to be widely spread through Youtube Free Downloader and Youtube Batch Downloader software.

Bogus downloads travel through the Basic or Recommended installation technique which allows automatical download of various third-party protects. For full computer security, opt for the Advanced or Custom configuration that gives the user an opportunity to sort out all incoming objects and deselect the suspicious-looking ones.

Additionally, potentially unwanted programs can infiltrate targeted computers and browsers via infectious hyperlinks and advertisements that users might encounter while visiting unsecured networks, for example, p2p sites or free-gaming, gambling, movie-watching sources. The best way to secure yourself while visiting third-party sources is to have an active AV tool that will ensure safe browsing and install AdBlock[4] on your browser to prevent the appearance of bogus ads.

Remove FilesFrog Update Checker from your computer

In order to restore your browser's well-being, remove FilesFrog Update Checker as soon as you have noticed it. Remember that the adware program[5] might bring more than one suspicious object to your Windows/Mac computer system and all bogus products need to be eliminated to prevent the repeated appearance of the third-party program.

FilesFrog Update Checker virus might drop bogus entries, keys, files, and additional programs on your computer system in different locations. To discover all of these suspicious pieces, you should initiate a full system with reliable antimalware software. You can choose a product from our below-provided list or any of your own likings.

Afterward, continue with FilesFrog Update Checker removal. You can use professional tools for completing this task or follow the instructing steps that have been submitted by our security experts. The manual guidelines are here to help you to clean browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove FilesFrog Update Checker, follow these steps:

Get rid of FilesFrog Update Checker from Windows systems

To remove all adware-related components from your Windows computer system, use the following instructions.

To remove FilesFrog Update Checker from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to FilesFrog Update Checker (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase FilesFrog Update Checker from Mac OS X system

To clean your Mac operating system from adware, try out the following techniques.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove FilesFrog Update Checker from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for FilesFrog Update Checker-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove FilesFrog Update Checker, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to FilesFrog Update Checker and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the FilesFrog Update Checker-related entries.Uninstall from Mac 2

Eliminate FilesFrog Update Checker from Internet Explorer (IE)

To reverse bogus changes in Internet Explorer, complete the following.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for FilesFrog Update Checker and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete FilesFrog Update Checker removal.Reset Internet Explorer

Uninstall FilesFrog Update Checker from Microsoft Edge

To get rid of bogus products from Edge, use these steps.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the FilesFrog Update Checker-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove FilesFrog Update Checker from Mozilla Firefox (FF)

To delete odd products from Firefox, take a view at these steps.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to FilesFrog Update Checker and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case FilesFrog Update Checker did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete FilesFrog Update Checker removal.Reset Firefox 2

Delete FilesFrog Update Checker from Google Chrome

To eliminate all suspicious products from Chrome, carry out these guiding steps.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to FilesFrog Update Checker by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the FilesFrog Update Checker-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete FilesFrog Update Checker removal.Reset Chrome 2

Get rid of FilesFrog Update Checker from Safari

To erase adware-related content from Safari, continue with the following.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to FilesFrog Update Checker and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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