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Remove MyMemory virus (Removal Guide)

removal by Linas Kiguolis - - | Type: Adware

Why do malware analysts say that MyMemory is a potentially unwanted program?

MyMemory virus can be defined as a potentially unwanted program (PUP) that displays a lot of ads. Although it says that its functions can help the user to remember important events, it soon becomes clear that it is just another useless application that seeks to bombard user’s screen with annoying pop-up ads from third-party companies. This program also has a different name – MyMemoryPackage. We have discovered that it belongs to a family of potentially unwanted programs that are developed by CMI Limited (examples: Note-Up, YellowSend). MyMemory adware is mainly used to generate revenue by displaying third-party advertisements for the user, and these ads often look catchy and meaningful. At first, you might get an impression that MyMemory does not only work as a reminder but also as a tool that finds commercial offers related to your interests. Who wouldn’t like to have such assistant in their computers, right?

Questions about MyMemory virus

Sadly, this vague tool spies on your activity online, and that is why it manages to select such targeted advertisements for you. It can reach information such as your browsing history, recent search queries, ads that you clicked on, your IP address, the country you live in, and more. It manages to dig out such information by simply adding tracking cookies to your browsers. We doubt that such suspicious program should stay on your computer system any longer, because instead of being a useful reminder, it simply teases you by displaying loads of third-party ads. There is no need to use this program because the Internet is full of other reminder programs that do not serve third-party ads daily. If you have decided to remove MyMemory adware, follow instructions presented at the end of this post. If you have questions about MyMemory removal process, feel free to leave them in the comment section below or just send them to our support team. If you are looking for a tool that can remove spyware and malware threats for you, we suggest Reimage Reimage Cleaner Intego or SpyHunter 5Combo Cleaner.

Image of MyMemory virus

How to avoid adware programs?

If you do not want to contaminate the computer system with programs like MyMemory, you should pay more attention to software installation process NO MATTER what program you are installing. MyMemory hijack can affect your PC quickly and silently because this program spreads in conjunction with other free programs that you might decide to install. It is essential to adjust the setup settings correctly because only they can provide information about extra programs added to your download. So whenever you download a program, do not rush to install it. Read all information provided by the installation wizard and do not forget to adjust installation settings. Custom or Advanced settings are the ones to opt for because they will reveal additional software bundled with your download and allow you to reject it. Another tip is to select the site to download desired programs from carefully. You should never rely on sites that users can freely upload files to because you can unexpectedly download untrustworthy files or programs without even realizing it.

How to stop MyMemory ads?

If this adware program has infected your computer, you should not start looking for its official website for more information about it because it simply does not have one. Although this program looks very shady, it is not malicious, but we still recommend you to uninstall it. To remove MyMemory virus, you should follow detailed guidelines provided below. If you find these instructions confusing, just run a malware removal tool to implement an automatic MyMemory removal.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MyMemory virus, follow these steps:

Get rid of MyMemory from Windows systems

You must clean your computer by using anti-spyware tool for best results. However, if you have some spyware-removal experience, follow instructions provided below and delete all records associated with MyMemory or MyMemoryPackage virus.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MyMemory and related programs
    Here, look for MyMemory or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete MyMemory from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MyMemory or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove MyMemory from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MyMemory and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MyMemory removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase MyMemory virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, MyMemory should be removed from your Microsoft Edge browser.

Eliminate MyMemory from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MyMemory and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MyMemory removal. Click on 'Reset Firefox' button for a couple of times

Uninstall MyMemory from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MyMemory and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete MyMemory removal. Click on 'Reset' button to complete your removal

Get rid of MyMemory from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MyMemory or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MyMemory removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. Melania says:
    November 21st, 2016 at 9:47 am

    MyMemory is so strange. I have never installed anything like that before..

  2. Saul Abi says:
    November 21st, 2016 at 9:48 am

    MyMemory ads looked interesting at first but I have never asked it to deliver me 100s of offers daily. Its just too much.

  3. hARRY says:
    November 21st, 2016 at 9:49 am

    Thanks for explaining; I cant remember installing this useless reminder. Ive got my iphone for reminders!

  4. Spotlight_1 says:
    November 21st, 2016 at 9:50 am

    Its so strange that mymemory doesnt have an official website… Thats one of the reasons why I dont want to use it anymore.

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