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Remove SurfBuyer ads (Improved Guide) - Nov 2016 update

removal by Olivia Morelli - - | Type: Adware

All the things wrong with SurfBuyer virus and its ads

SurfBuyer virus is an adware program which has been labeled as a potentially unwanted program (PUP). Its main purpose is to stealthily sneak into computers, take over the control of the browser settings and start delivering various third-party deals and sponsored advertisements. Though it is not technically a virus, SurfBuyer is an annoying application that is difficult to eliminate from the computer. Because of these reasons, the users refer to it as a virus. Essentially, SurfBuyer adware is almost an identical copy of other ad-based programs such as My ShopMate, HotShoppy or SmartShoppy. Windows user can relax — this adware primarily targets Mac OS X and displays SurfBuyer ads on Google Chrome and Safari browsers. Unfortunately, Windows owners will not remain safe for long. The developers of this questionable tool have already announced about the upcoming release of the versions for Windows and Mobile. This means that more people will be forced to encounter the intrusive ads by SurfBuyer. Although offers that this program provides at first seem legitimate useful, we want to warn you that they can be (and often are) deceptive. Below, you can find an explanation of how this program works, and understand why it is better to remove SurfBuyer.

Screenshot of the official SurfBuyer page

Questions about SurfBuyer ads

This ad-supported program collects pieces of information the entire time it lurks in the computer system. It is mostly interested in user’s behavior, so it gathers data such as what advertisements the user views, what browser he/she uses, main language, websites visited, and so on. Then it analyzes the collected information and finds out what type of content the user explores on a daily basis. What is more, the authors of SurfBuyer malware admit that they “reserve the right to use and disclose Non-Personal Information to third parties, including, advertisers, sponsors, business partners, investors, affiliates, and consultants, at our sole discretion.” This adware aims to deliver ads related to user’s interests, but that doesn’t mean that they are actually useful. Beware of ads by SurfBuyer, because they can display attractive offers but be designed to redirect you to highly suspicious websites. In other words, these ads can be used as bait to trick you into clicking on them. Some of these ads lead to secure websites, but others might connect you to malicious domains. We do not think that it is safe to click on these ads, so we recommend you to stay away from them. Besides, the number of pop-ups and banners this adware sends to users usually annoys them to death, and that is another reason to eliminate this software from the computer. Luckily, you do not have to invite a computer technician to do this – you can uninstall it using Malwarebytes or even manually. You can find full SurfBuyer removal instructions beneath the article.

Techniques of adware dispersion

You can end up installing this SurfBuyer unknowingly after adding a free program to your Mac that promotes this adware. Be very careful when installing software and watch out for software bundles (they look like individual programs, but always suggest installing additional software alongside them). Usually, software installers ask the user how he/she wants to install it – using Default, Standard, Custom or Advanced settings. The user should choose Custom or Advanced settings because these disclose what programs are added to the main one and allows the user to reject them. Thus, using these settings you will be able to notice and cancel the installation of SurfBuyer as well. 

Where to get started with SurfBuyer removal?

It is not hard to remove SurfBuyer virus, but you definitely need to be careful when doing it. If you have never tried to uninstall an application from Mac manually, please follow SurfBuyer removal instructions – they will help you to get rid of these annoying ads for good. If you do not want to mess with this program manually, use anti-malware software to delete it from your Mac. You can find some programs you can use below this article; to find more alternative programs, please check the Software page on our site.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove SurfBuyer ads, follow these steps:

Uninstall SurfBuyer from Mac OS X system

Access Apps folder and remove SurfBuyer application. Do not forget to view the full list of installed programs and remove all suspicious applications. Then clean your browsers.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove SurfBuyer from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for SurfBuyer-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove SurfBuyer, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to SurfBuyer and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the SurfBuyer-related entries.Uninstall from Mac 2

Erase SurfBuyer ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the SurfBuyer-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove SurfBuyer from Google Chrome

Remove SurfBuyer extension from your browser. Also, look for other suspicious elements that you may not remember installing on your device and eliminate them as well.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to SurfBuyer by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the SurfBuyer-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete SurfBuyer removal.Reset Chrome 2

Eliminate SurfBuyer from Safari

Delete SurfBuyer and the related components from Safari using these instructions:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to SurfBuyer and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Fleek says:
    November 14th, 2016 at 11:10 am

    very strange. I cant believe macs are vulnerable to spyware, too..

  2. Pjerro says:
    November 14th, 2016 at 11:11 am

    SurfBuyer ad network is insane. It sends me different ads every day. None of them seem useful. I hate them!

  3. Picollini says:
    November 14th, 2016 at 11:12 am

    SurfBuyer is the most useless piece of software i have ever owned.

  4. twix says:
    November 14th, 2016 at 11:13 am

    Extremely disturbing ads.

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