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Remove SurfDefense ads (Tutorial) - Virus Removal Instructions

removal by Olivia Morelli - - | Type: Adware

Reasons to uninstall SurfDefense now

SurfDefense virus might seem like a trustworthy program at first sight. On its official web page, it is advertised as a tool that ostensibly can provide “protection against millions of malicious websites, defending you against malware, viruses and phishing scams.” There’s no denying that users would like to protect their computer, however, we are afraid that SurfDefense is not the right tool for that. When we attempted to install this program, we were stopped by a Chrome warning, which said that SurfDefense.exe file might be dangerous. What is more, we analyzed this program’s Terms of Use page, which unveils the developers of it – ClickMeIn Technologies, Ltd. Sadly, we do not believe that their product is designed to defend computers from insecure pages online – we assume that it might even expose you to such content. Based on SurfDefense’s Terms of Use, the program utilizes tracking technologies such as cookies and web beacons[1] to collect data about the user and serve advertisements, which means that this program is an ad-supported software[2].

Questions about SurfDefense ads

SurfDefense adware
Researcher shows a security warning from the browser itself, which advises not to download SurfDefense.exe file.

Usually, computer users find such programs extremely annoying because they display ads in pop-ups, banners, or in-text links on a daily basis. Unexpected pop-ups and banners are obviously bothersome, and what is worse, they might point you to hazardous places on the world wide web. We say so because the developer of this program says it does not endorse or is liable for content shared on external websites[3] accessible via SurfDefense ads and advises to review Privacy Policies of external websites before interacting with content shared on them. Our team believes that exploring these annoying ads by SurfDefense can pose a threat to your PC and therefore we suggest removing this software from your computer. For protection against spyware and malware[4], use anti-malware or anti-spyware software, for instance, Reimage Reimage Cleaner Intego. We have added manual SurfDefense removal at the end of this post, although we highly recommend you to choose an automatic program to remove SurfDefense efficiently.

Distribution of this ad-supported software. How can you avoid installing SurfDefense?

If you are looking for ways to avoid SurfDefense hijack or if you want to learn how to avoid installing any potentially unwanted program, read this paragraph attentively. The main software distribution tricks that helps to trick unsuspecting victims into installing this adware is called software bundling. It allows software developers to group their programs and build software packages that contain two or more pieces of software. The worst thing about a software bundle is that it typically looks like a single program – you can only discover optional items when installing it. Therefore, we suggest you to act carefully when installing new programs and choose Custom/Advanced installation settings[5] in their setup wizards. These settings will reveal the full lis of optional components and allow you to drop off unwanted items quickly – you will need to deselect suggested “recommended downloads” and proceed with the installation.

Remove SurfDefense adware for good

You do not have to suffer from redirects, pop-ups, and other problems because all you have to do to solve them is just remove SurfDefense virus from the system. Reimage Reimage Cleaner Intego is a recommended tool that can help you to solve this problem quickly, however, if you want to try manual SurfDefense removal method first, read these instructions and do as they say. If you have any more questions about the removal or this adware program, do not hesitate and contact 2-Spyware staff.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove SurfDefense ads, follow these steps:

Get rid of SurfDefense from Windows systems

Find SurfDefense program in the computer and uninstall it. These tips will help you to find it and remove it faster.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall SurfDefense and related programs
    Here, look for SurfDefense or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase SurfDefense from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for SurfDefense or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete SurfDefense from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for SurfDefense and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete SurfDefense removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove SurfDefense ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, SurfDefense should be removed from your Microsoft Edge browser.

Eliminate SurfDefense from Mozilla Firefox (FF)

Firefox is vulnerable to browser hijacking attacks, so make sure you check whether SurfDefense adware added some vague components to it or not. The potentially unwanted program may have installed some extensions that help to serve pesky ads to you – your task is to delete them.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select SurfDefense and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete SurfDefense removal. Click on 'Reset Firefox' button for a couple of times

Uninstall SurfDefense from Google Chrome

In Chrome, you might find some highly suspicious browser extensions. We suggest removing them as they can be associated with SurfDefense virus.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select SurfDefense and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete SurfDefense removal. Click on 'Reset' button to complete your removal

Get rid of SurfDefense from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for SurfDefense or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete SurfDefense removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Phill says:
    March 1st, 2017 at 11:35 am

    Hi where can I find more information about the programs you offer installing?

  2. Olivia Morelli says:
    March 1st, 2017 at 9:37 am

    Hello, dear Phill.

    For more information about the programs we offer, please visit Software page. You can also use search on our page to find a particular software review. 🙂

  3. ballin says:
    March 1st, 2017 at 11:39 am

    Hi, I removed SurfDefense how can I know that it was completely removed?

  4. 2-Spyware team says:
    March 1st, 2017 at 9:40 am

    Dear visitor,

    You can run a system scan with one of anti-spyware programs that we recommend using; these programs scan the system for free.

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