Remove Trojan.Win32.Dialer.a (Removal Guide) - 2021 update

Trojan.Win32.Dialer.a Removal Guide

What is Trojan.Win32.Dialer.a?

Trojan.Win32.Dialer.a – malware that hijacks your internet traffic

Trojan.Win32.Dialer.a

Trojan.Win32.Dialer.a is a type of virus that uses a telephone line to connect users' computers to premium-rated services. As a result, victims might lose money, click on malicious links, infected their machines with more malware, or disclose their personal information to cybercriminals.

It is also common that these types of Trojans often automatically redirect users' web traffic to pornographic websites. Hence, those infected might find the content inappropriate, or it could be exposed to children. If you have been suffering from strange redirects to adult sites and other strange behavior, you need to remove this virus from your system ASAP.

Name Trojan.Win32.Dialer.a
Type Malware, dialer
Distribution Spam email attachments or hyperlinks. Also, could be automatically installed by an already existing Trojan
Risks Installation of other malicious software, financial losses due to premium-rate numbers being dialed
Removal The easiest way to delete malware is by performing a full scan with antivirus software
System fix Employ ReimageIntego to fix Windows system file damage done by malware automatically

Just like any other malicious software, dialer malware uses illicit methods for its distribution. In most cases, victims might get infected due to another Trojan already present on the device. Alternatively, users might also be tricked into downloading it from malicious websites, believing it is a useful program or opening spam emails that include macro-infused attachments.

Malicious dialers operate on a relatively simple way – it changes the settings of the dial-up without permission. This allows the malware to perform all its malicious activities, i.e., connect to a website that uses premium-rate costs. This harmful activity brings benefits to cybercriminals operating those destination websites.

While the financial losses if one of the negative sides of the infection, the problem is also evident when it comes to inappropriate content.

To make matters worse, there could another Trojan already installed on your computer if Trojan.Win32.Dialer.a is present. During its operation, it might perform the following tasks:

  • Download install other malicious programs
  • Update itself with new features
  • Log keystrokes and record mouse inputs
  • Open a backdoor on the system, allowing a full remote control to the attackers
  • Gather personal information, such as credit card details, login data, etc.

To remove the virus along with other Trojans that could be present on your Windows machine, you should perform a full system scan with security software – we recommend SpyHunter 5Combo Cleaner for the job. Also, to clean up your web browsers and fixing potential damage caused by the virus to Windows system files, use ReimageIntego.

Use precautionary measures to avoid malware

As evident, no users would install malicious programs on their computers intentionally. Despite this, most infections happen precisely when victims install malware themselves, although they are tricked into doing so in most cases. Trojans, essentially, are not defined by their operation but rather the distribution method.

Users who install Trojans on their systems believe that the executable they launched is perfectly safe due to one reason or another. In fact, any executable can be called anything to deceive potential victims. It does not matter where such files come from – malicious spam emails, software cracks, pirated program installers, fake anti-spyware apps, or fake notifications on various websites.

In order to protect yourself from such malware attacks, equip your system with security software that would warn you about potential danger. It means that an antivirus and web shield are both needed. Also, avoiding high-risk websites and not opening suspicious emails can decrease the risk of infection significantly.

Make Trojan.Win32.Dialer.a removal an easy task

While it is possible to eliminate malware manually, it is highly not recommended for regulars computer users. Malicious programs perform a variety of changes to the infected devices and drop thousands of malicious files. Hence, if some of the components are not deleted correctly, the re-infection might occur. What makes it worse is that users would believe they are safe while the virus would still be operating in the background.

Therefore, you should download, install, and perform a full system scan with SpyHunter 5Combo Cleaner or another reputable anti-malware software to remove Trojan.Win32.Dialer.a automatically. If this malware is interfering with this process in any way, access Safe Mode as explained below and perform elimination from there. After that, use ReimageIntego to fix virus damage quickly and efficiently.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Trojan.Win32.Dialer.a. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Trojan.Win32.Dialer.a and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting dialers

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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