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Remove WinSAPSvc virus (Free Guide) - Tutorial

removal by Jake Doevan - - | Type: Spyware

What is known about WinSAPSvc virus?

While users call it WinSAPSvc virus, security specialists inform that it’s just a potentially unwanted program (PUP)[1]. Hence, it means that this program cannot harm and damage your computer or encrypt your files. However, PUPs might make your computer’s security weaker or lead to some privacy-related issues. Hence, keeping it on the computer is not recommended. When you notice this suspicious application, you should run a full system scan with reputable and professional malware removal software. We recommend initiating WinSAPSvc removal with Reimage Reimage Cleaner Intego; however, feel free to choose your preferred tool as well. Talking about purpose about this cyber infection, we cannot say much. It’s still a mystery for virus researchers. Though, we can reveal some of its features. Usually, it spreads along with the adware program[2], and after infiltration, WinSAPSvc Windows service PUP transfers some information to adware distribution network. This information includes infected computer’s status, default language, hard drive identifier, and other details.

Questions about WinSAPSvc virus

Collected information might be used for many reasons. However, WinSAPSvc relationship with adware programs suggests that this data can be used for marketing reasons[3]. Adware programs are known as deceptive online marketing tools that floods affected browsers with pop-ups, in-text ads, banners and other types of online ads. Collecting information about users allows delivering target ads. That means that ads are created and delivered based on your recently visited websites, latest search queries, other clicked ads, and similar browsing-related information. However, why WinSAPSvc PUP helps adware to gather this information. Sometimes developers of the adware programs sell this aggregated information to the third-party companies. It doesn’t sound satisfying, right? Hence, remove WinSAPSvc from the computer without hesitation.

Image of WinSAPSvc virus

How did this PUP end up on my PC?

The so-called WinSAPSvc virus spreads like any other potentially unwanted program – attached to freeware or shareware. Hence, when you install some free programs from the Internet, you should be careful. Always chose reliable online sources and avoid downloading software from unknown file-sharing networks[4] or Torrents[5]. However, installing program from the official and legitimate website is not enough. To avoid WinSAPSvc hijack, you have to opt for the right and safe installation mode. Bear in mind that we do not talk about “Quick,” “Recommended” or “Standard” settings. They do not inform about additional applications that might be attached to the software package. You can only rely on Advanced or Custom options and carefully follow each step. During the installation, you might encounter the list of pre-selected extra applications. Therefore, deselect these applications and continue the installation. Additionally, we want to remind that before installing new programs you have to read License Agreement or other official documents provided by the developers. They might disclose some important information, for example, that by installing the necessary software, you agree to install some extra applications as well. It goes without saying that you should not agree with these statements and do not install the program.

Help me to remove WinSAPSvc virus!

First of all, we want to remind that you are dealing with a potentially unwanted program, not a virus. Hence, PUPs removal is quite simple and can be initiated manually. However, we recommend opting for the automatic method because it’s simple and time-saving option. All you have to do is to install anti-malware program, update it and run a full system scan. Within several minutes your chosen tool will remove WinSAPSvc from the device. Additionally, you can try to find and delete this cyber parasite manually. However, you may need to spend some time to investigate computer’s system and look where this PUP hides. Our team will help you! We have prepared manual WinSAPSvc removal instructions below. Feel free to follow them!

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove WinSAPSvc virus, follow these steps:

Get rid of WinSAPSvc from Windows systems

Follow the instructions to remove so-called WinSAPSvc virus from the computer.

To remove WinSAPSvc from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to WinSAPSvc (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase WinSAPSvc from Mac OS X system

Mac OS X are rarely infected with this kind of infections; however, if it happened, follow the steps below.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove WinSAPSvc from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for WinSAPSvc-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove WinSAPSvc, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to WinSAPSvc and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the WinSAPSvc-related entries.Uninstall from Mac 2

Remove WinSAPSvc from Internet Explorer (IE)

Check your Internet Explorer and remove all suspicious add-ons that might have been installed on the browser without your knowledge.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for WinSAPSvc and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete WinSAPSvc removal.Reset Internet Explorer

Eliminate WinSAPSvc virus from Microsoft Edge

Follow the instructions to fix your browser.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the WinSAPSvc-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete WinSAPSvc from Mozilla Firefox (FF)

The list of extensions might have been expanded by unknown add-ons, extensions, and other entries. Uninstall them all because they might be related to WinSAPSvc.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to WinSAPSvc and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case WinSAPSvc did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete WinSAPSvc removal.Reset Firefox 2

Uninstall WinSAPSvc from Google Chrome

Check the list of extensions and remove all suspicious entries that might have been installed on Google Chrome.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to WinSAPSvc by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the WinSAPSvc-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete WinSAPSvc removal.Reset Chrome 2

Get rid of WinSAPSvc from Safari

Follow these guidelines to fix Safari after WinSAPSvc hijack.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to WinSAPSvc and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. Jeson says:
    January 23rd, 2017 at 8:37 am

    What a suspcious application

  2. Roland says:
    January 23rd, 2017 at 8:38 am

    How can I suspect that this PUP is on my PC?

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