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Remove WinSAPSvc virus (Free Guide) - Tutorial

removal by Jake Doevan - - | Type: Spyware

What is known about WinSAPSvc virus?

While users call it WinSAPSvc virus, security specialists inform that it’s just a potentially unwanted program (PUP)[1]. Hence, it means that this program cannot harm and damage your computer or encrypt your files. However, PUPs might make your computer’s security weaker or lead to some privacy-related issues. Hence, keeping it on the computer is not recommended. When you notice this suspicious application, you should run a full system scan with reputable and professional malware removal software. We recommend initiating WinSAPSvc removal with Reimage Reimage Cleaner Intego; however, feel free to choose your preferred tool as well. Talking about purpose about this cyber infection, we cannot say much. It’s still a mystery for virus researchers. Though, we can reveal some of its features. Usually, it spreads along with the adware program[2], and after infiltration, WinSAPSvc Windows service PUP transfers some information to adware distribution network. This information includes infected computer’s status, default language, hard drive identifier, and other details.

Questions about WinSAPSvc virus

Collected information might be used for many reasons. However, WinSAPSvc relationship with adware programs suggests that this data can be used for marketing reasons[3]. Adware programs are known as deceptive online marketing tools that floods affected browsers with pop-ups, in-text ads, banners and other types of online ads. Collecting information about users allows delivering target ads. That means that ads are created and delivered based on your recently visited websites, latest search queries, other clicked ads, and similar browsing-related information. However, why WinSAPSvc PUP helps adware to gather this information. Sometimes developers of the adware programs sell this aggregated information to the third-party companies. It doesn’t sound satisfying, right? Hence, remove WinSAPSvc from the computer without hesitation.

Image of WinSAPSvc virus

How did this PUP end up on my PC?

The so-called WinSAPSvc virus spreads like any other potentially unwanted program – attached to freeware or shareware. Hence, when you install some free programs from the Internet, you should be careful. Always chose reliable online sources and avoid downloading software from unknown file-sharing networks[4] or Torrents[5]. However, installing program from the official and legitimate website is not enough. To avoid WinSAPSvc hijack, you have to opt for the right and safe installation mode. Bear in mind that we do not talk about “Quick,” “Recommended” or “Standard” settings. They do not inform about additional applications that might be attached to the software package. You can only rely on Advanced or Custom options and carefully follow each step. During the installation, you might encounter the list of pre-selected extra applications. Therefore, deselect these applications and continue the installation. Additionally, we want to remind that before installing new programs you have to read License Agreement or other official documents provided by the developers. They might disclose some important information, for example, that by installing the necessary software, you agree to install some extra applications as well. It goes without saying that you should not agree with these statements and do not install the program.

Help me to remove WinSAPSvc virus!

First of all, we want to remind that you are dealing with a potentially unwanted program, not a virus. Hence, PUPs removal is quite simple and can be initiated manually. However, we recommend opting for the automatic method because it’s simple and time-saving option. All you have to do is to install anti-malware program, update it and run a full system scan. Within several minutes your chosen tool will remove WinSAPSvc from the device. Additionally, you can try to find and delete this cyber parasite manually. However, you may need to spend some time to investigate computer’s system and look where this PUP hides. Our team will help you! We have prepared manual WinSAPSvc removal instructions below. Feel free to follow them!

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove WinSAPSvc virus, follow these steps:

Get rid of WinSAPSvc from Windows systems

Follow the instructions to remove so-called WinSAPSvc virus from the computer.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall WinSAPSvc and related programs
    Here, look for WinSAPSvc or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase WinSAPSvc from Mac OS X system

Mac OS X are rarely infected with this kind of infections; however, if it happened, follow the steps below.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for WinSAPSvc or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove WinSAPSvc from Internet Explorer (IE)

Check your Internet Explorer and remove all suspicious add-ons that might have been installed on the browser without your knowledge.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for WinSAPSvc and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete WinSAPSvc removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate WinSAPSvc virus from Microsoft Edge

Follow the instructions to fix your browser.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, WinSAPSvc should be removed from your Microsoft Edge browser.

Delete WinSAPSvc from Mozilla Firefox (FF)

The list of extensions might have been expanded by unknown add-ons, extensions, and other entries. Uninstall them all because they might be related to WinSAPSvc.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select WinSAPSvc and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete WinSAPSvc removal. Click on 'Reset Firefox' button for a couple of times

Uninstall WinSAPSvc from Google Chrome

Check the list of extensions and remove all suspicious entries that might have been installed on Google Chrome.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select WinSAPSvc and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete WinSAPSvc removal. Click on 'Reset' button to complete your removal

Get rid of WinSAPSvc from Safari

Follow these guidelines to fix Safari after WinSAPSvc hijack.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for WinSAPSvc or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete WinSAPSvc removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. Jeson says:
    January 23rd, 2017 at 8:37 am

    What a suspcious application

  2. Roland says:
    January 23rd, 2017 at 8:38 am

    How can I suspect that this PUP is on my PC?

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