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Remove YellowSend adware (Improved Instructions) - Aug 2016 update

removal by Lucia Danes - - | Type: Adware

Is YellowSend a trustworthy application?

YellowSend is a free browser add-on designed to accommodate users and allow them to “SEND AnyFile, AnySize, AnyWhere” easily. Yes, it may be useful for spreading files. However, it may cause various inconveniences during your browsing, so you should think twice if this service is that useful so you would agree to receive sponsored ads, risk experiencing redirects to affiliate websites, agree to share browsing-related data with doubtful parties, and so on.

In reality, Yellow Send is a typical adware and a potentially unwanted program (PUP) that can corrupt your web browser’s settings once installed and start initiating doubtful activities without requiring your authorization. Speaking about its infiltration, it has to be mentioned that YellowSend adware may spread as an additional component of a software package, so be careful when installing freeware on your computer. Once installed, it may start displaying tons of ads with an intention to generate pay-per-click (PPC) revenue, boost traffic to affiliate websites, promote various third-party merchandise, and so on. Although that does not sound harmless, you should be aware that Yellow Send ads are more than just irritating and disruptive. Affiliate parties are free to create “Ads by YellowSend”, as well as have the possibility to change their content without requiring authorization. This way, clicking on an ad displaying one content, you might be redirected to a domain promoting a completely different one. This YellowSend redirect issue is a typical characteristic of potentially unwanted program and is also practiced by other ad-based programs, for instance, browser hijackers. Always keep in mind the risk that those websites may be filled with unreliable content encountering which you may even end up with another adware on your PC’s system.

Even more, YellowSend installs cookies and collects personally non-identifiable information about user’s browsing activities and habits. Typically, it gathers PC’s IP address, its location, email address, search terms, websites visited, data entered while visiting them, clicks, and so on. While such information is not considered as a potentially dangerous, we highly do not recommend disclosing it to unfamiliar third parties because it can be used for misleading advertising or email spamming. Thus, we highly recommend you to remove YellowSend virus as soon as it starts showing signs on your computer. This way, you will prevent browser’s slowdowns, risk-posing redirects, irritating ads and similar inconveniences. Our recommendation would be to use ReimageIntego or another reputable anti-spyware.

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How can YellowSend take over my computer?

YellowSend hijack usually occurs unnoticed. Stealthy system infiltration is more or less effortless unless, of course, the virus targets a computer of an extremely careful user. Adwares such as YellowSend are typically distributed via a technique called “bundling”. In other words, they are usually attached to other freeware and shareware as an “optional download”. Therefore, the only way to protect your computer from potentially unwanted program invasion is a careful installation of freeware and shareware. Always take your time and carefully check Advanced/Custom installation settings because it’s the only way to locate and opt out the installation of the additional, unnecessary components. Have you already noticed YellowSend ads while browsing with Google Chrome, Mozilla Firefox or Internet Explorer? Then keep reading this article and you will learn how to get rid of them.

Tips on how to remove YellowSend from an infected system:

While Yellow Send is technically NOT a virus, it should not be kept on computers due to various inconveniences and potential risk that it poses to PC’s security and stability. In order to remove YellowSend malware once and for all, we recommend doing so with the help of an anti-spyware tools. Some of our trusted software is presented below. If you already have an antivirus utility installed, you do not necessarily have to obtain a new one. All you have to do is update it to its latest version, to make sure all the newest virus descriptions are taken into consideration. Also, you can choose the manual YellowSend removal if you prefer a more hands-on experience when cleaning up your PC. A detailed and comprehensive guide to the virus elimination is presented below.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
YellowSend adware snapshot
YellowSend adsYellowSend virus
YellowSend ads

To remove YellowSend adware, follow these steps:

Eliminate YellowSend from Windows systems

To remove YellowSend adware from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to YellowSend adware (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of YellowSend from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove YellowSend adware from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for YellowSend adware-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove YellowSend adware, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to YellowSend adware and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the YellowSend adware-related entries.Uninstall from Mac 2

Delete YellowSend from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for YellowSend adware and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete YellowSend adware removal.Reset Internet Explorer

Uninstall YellowSend adware from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the YellowSend adware-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase YellowSend from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to YellowSend adware and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case YellowSend adware did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete YellowSend adware removal.Reset Firefox 2

Remove YellowSend from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to YellowSend adware by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the YellowSend adware-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete YellowSend adware removal.Reset Chrome 2

Eliminate YellowSend from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to YellowSend adware and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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