Someone has hacked my PC, i am sure. I do not know who’s playing such stupid games, but all my documents somehow became inaccessible and there is no way to open them. Besides, .enc file extensions have been added.
I have also found a file on my computer that contains a message from the “hacker”. it says that I must senf 0.052300 BTCs into a procided address, and expect to get my files back then. This is so rude! The criminals asks me to get in touch with him via helpmedecrypt@protonmail.com email. Please tell me how should I behave.
.enc file extension, files cannot be opened
Firelp, | .enc file extension virus |
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As we can see, you have been infected with .enc file extension virus. Now, there are different types of this virus, but, judging from the information you provided, it seems that your computer is infected by Trojan.Encoder.6491 virus. This file-encrypting virus is decryptable, sadly, only one security firm suggests a decryption tool, but it provides it only for users who purchase their software. You do not have to buy their software just to get permission to decrypt your files, so we suggest you to wait until someone publishes another decryption tool and allows all victims to use it charge-free. You can learn more about .enc file extension virus by studying information provided in this report: .enc file extension virus. How to Remove? (Uninstall Guide).
2-Spyware team.