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Remove Chromatic adware (Removal Instructions) - Free Guide

removal by Ugnius Kiguolis - -   Also known as Chromatic ads, Ads by Chromatic, Chromatic virus | Type: Adware

Chromatic is a web browser that offers to protect your online privacy but often comes bundled with other software

Chromatic browser

Chromatic is a free and legitimate application that promises users to create a safer browsing environment. According to its developers, the browser can protect users from landing on malicious websites, which can result in malware infections, personal information loss, and other online threats.

While Chromatic can be downloaded from third-party domains (download.com, soft32.com, cnet.com, softonic.com, and so on), as well as its official site, – it is mainly distributed within software bundle packages, so users rarely notice when the browser enters their devices.

Once installed, the application may set itself as a default browser with predetermined settings. Besides, users are often presented with an intrusive advertisement when using the application: pop-ups, offers, deals, banners, coupons, and other intrusive material is covering all sites that they visit. For those reasons, users are recommended to remove Chromatic adware and resume using trusted browsers instead.

Name Chromatic
Type Browser
Category Adware/PUP
Distribution  Third-party sites, software bundles 
Symptoms  Chromatic set as a default browser, ads on most sites that you visit
Termination  You can delete the PUP manually as per our instructions below  or employ automatic tool like Reimage Reimage Cleaner Intego

According to its developers, Chromatic is simply better at everything, as the slogan presented states:

Welcome to Chromatic, your favorite new Browser! Enjoy unlimited access to videos, uncensored content and amazing discounts!

Developers state that users can enjoy Netflix and other geo-restricted content from anywhere in the world, protect personal information, increase the speed of downloads by 50%, and save money by offering coupons and deals. Therefore, is there a reason to remove Chromatic browser? As it turns out, there are quite a few aspects of the app that might make you want to do so.

While all the offered features sound pretty amazing, not everything is as good as it seems, and we believe that negative aspects of Chromatic adware[1] outweigh the positives. First of all, the distribution of the application is typical to potentially unwanted programs – software bundles[2] ensure that less attentive users install the app without notice.

The second part is the advertisement content. Experts can easily categorize this application as adware, as it presents users with advertisements which are disguised as allegedly useful discounts and coupons. However, multiple users will not be as pleased when they will spot countless pop-ups on all the sites that they visit.

Also, there is no guarantee that content presented by Chromatic adware is entirely secure. Potentially unwanted programs often take no responsibility about the sites that they link users to. It basically means that, in case you land on a malicious site, the developers of the app will not be responsible, and you will have yo deal with the consequences yourself.

Chromatic adwareChromatic is adware application that displays coupons, deals and other intrusive advertisements

Even more, even though Chromatic browser claims to be concerned about your privacy, it has been found that it may install tracking cookies[3] and monitor your browsing activities itself. It seems to be targeted at personally non-identifiable information, such as IP address, PC's location, email address, search terms, websites visited, data entered in them, clicks and so on

All in all, we suggest you proceed with Chromatic adware removal. You can do it manually by entering the installed application list or employ security software that can find adware and delete all its traces. For that, we suggest using Reimage Reimage Cleaner Intego.

Ad-supported software is hidden inside software bundles

The browser tends to spread bundled with various download managers, PDF creators, and media players that are distributed via such websites as soft32.com, softonic.com, downloads.com, cnet.com, etc. Unfortunately, it's not possible to distinguish software packages from the outside, which is the main reason why people keep installing freeware with additional attachments.

In order to check whether your chosen freeware carries an attachment, it's a must to opt for Advanced or Custom installation (the expanded mode that discloses all available checkboxes) and trace the entire process step-by-step. Your main task is to detect the list of “optional downloads,” which may contain from one to several components set by default. Besides, you should look for such and similar statements: “By clicking the Next, I agree to set Chromatic as my default web browser.” Make sure that you unmark ticks that are set alongside such statements and only then finish the process.

Chromatic privacy policyChromatic discloses in Privacy Policy that it uses Cookies and other tracking technologies to track data

If you found Chromatic adware on your computer, delete by following this guide

Some people might believe that Chromatic adware is a great alternative to most popular web browsers, such as Google Chrome, Mozilla Firefox, Internet Explorer, Safari, Opera, and others. However, there is a reason why less known projects are shut down pretty fast – users are unsure how much can they trust new browsers that claim to protect ones privacy, increase download speed and all those other allegedly useful features.

Because the official website is no longer available, you might obtained the PUP when downloading freeware from other sites. Thus, you should remove Chromatic adware either by using anti-virus software or by uninstalling the app via the installed program list.

Chromatic adware removal would be much faster if choosing automatic method – a full system scan should only take a few minutes. However, we believe that manual deletion method can be just as successful – check the detailed guide below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Chromatic adware, follow these steps:

Erase Chromatic from Windows systems

To uninstall Chromatic browser from Windows operating systems, you should access the installed program list via the Control Panel:

To remove Chromatic from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Chromatic (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of Chromatic from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Chromatic from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Chromatic-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Chromatic, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Chromatic and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Chromatic-related entries.Uninstall from Mac 2

Uninstall Chromatic from Internet Explorer (IE)

Do not forget to reset Internet Explorer in case you installed other potentially unwanted programs that changed its settings:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Chromatic and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Chromatic removal.Reset Internet Explorer

Remove Chromatic adware from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Chromatic-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Chromatic from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Chromatic and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Chromatic did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Chromatic removal.Reset Firefox 2

Delete Chromatic from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Chromatic by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Chromatic-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Chromatic removal.Reset Chrome 2

Erase Chromatic from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Chromatic and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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