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“Error 0x80072ee7” virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Adware
12

“Error #0x80072ee7” alert: genuine or fake?

The screenshot of Error 0x80072ee7 scam

“Error #0x80072ee7” virus is another browser-based tech support scam sample. However, such statement may not answer your “what is error 0x80072ee7” question. More specifically, this browser infection is also known by the name of Microsoft or Windows Warning Alert 0x80072ee7. It attempts to persuade that victim's device is infected with spyware. In order to save important data from theft, the message urges users to call 0-800-046-5735. Note that the number may vary as there are dozens of Microsoft Warning Alert scams. This infection targets Chrome, Internet Explorer, and other browsers. It operates via adware[1] scripts. 

Here is an extract from the scam message:

** Microsoft Warning Alert **
Malicious Pornographic Spyware/Riskware Detected
Error # 0x80072ee7
Please call us immediately at: 0-800-046-5735
Do not ignore this critical alert.

“Error 0x80072ee7” tech support scam website may temporarily paralyze your browser. As a result, exiting the page with the fake message might be troublesome. You may exit the fraudulent page by marking the box “Prevent this page from creating additional dialogues.” If that does not help, press CTRL+SHIFT+ESC. When Task Manager opens, find the task indicating your browser, right-click on it and choose “End task.”

Usually, such “Microsoft support error code 0x80072ee7” scam is only tied to the browser. In other words, you can simply get rid of it by shutting the browser. However, there are cases when this browser infection drops a few unwanted files on an operating system. In that case, review the list of system applications. Delete shady ones, especially the ones with “Unknown” publisher.

The scam website mimics Microsoft Support page[2]; hence, inexperienced computer users can be easily tricked by the scammers and believe that it’s a legitimate service. However, we want to remind that legitimate Microsoft support service does not ask to call and especially does not give you a deadline to do it.

When on this malicious website, the adware program generates a pop-up message which looks like an ordinary browser’s notification. However, the message warns about detected malicious content that might be related to pornographic spyware[3] or riskware[4].

Instead of making the call, you have to remove “Error 0x80072ee7” virus from the computer with a help of Reimage, Malwarebytes Anti Malware, or another anti-malware program.

The purpose of Microsoft Warning Alert Error #0x80072ee7a is to make people call[5] the provided phone number for several reasons. For example, this call may be charged a lot even if scammers state opposite, or they want to get your personal information or access to your computer.

In the pop-up message, “Error # 0x80072ee7” malware informs that victim’s computer is in a serious danger. Scammers warn that due to the malware attack, a person has already lost data:

  • credit card information;
  • Facebook and email logins;
  • photos and images stored on the computer'

To make the situation look even more dangerous, they claim that ignoring this warning may lead to even bigger problems. Those who want to protect themselves from further damage have to call provided phone number 1-800-953-457. However, fake tech support service won’t help you.

All they can do is to cause you more problems or convince to buy fake security tools. We highly recommend getting rid of this misleading warning by initiating “Error 0x80072ee7” removal using one of our presented methods at the end of the article.

Dealing with tech support scams

The adware program which is responsible for bringing “Error # 0x80072ee7” virus to the computer spreads in the software bundles. This potentially unwanted application is attached as an optional component in the software package and gets inside the system when a user forgets to opt out it from the optional downloads list, or he or she chooses the wrong installation mode.

Often users have to choose whether they want to install a new program under Quick/Standard or Advanced/Custom settings. The former choice often may lead to Microsoft Error 0x80072ee7 hijack. The same way travels other potentially unwanted programs, so you have to get used to installing software under Advanced/Custom mode.

It allows to monitor the process and reject installation of the unwanted apps. Also, before installing new programs, you should read the Privacy Policy, EULA or other official documents because they reveal whether you can trust the developer or not. Now let us move on “Windows Warning Alert Error 0x80072ee7” removal section.

Terminate “Error 0x80072ee7” browser infection

Nevertheless, you can remove adware program manually; we highly recommend initiating “Error 0x80072ee7” removal automatically. Security software will eliminate all web scripts associated with this scam. Resetting the browser may be practical as well.

It might be hard to find all adware-related components on the system and web browsers. Hence, it may take hours to investigate the system and stop these redirects to the misleading site. However, if you still want to remove “Error 0x80072ee7” manually, please carefully follow our prepared step-by-step guide below.

You can remove “Error 0x80072ee7” automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Error 0x80072ee7” virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Error 0x80072ee7” virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual “Error 0x80072ee7” virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Error 0x80072ee7” from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If you decide to remove “Error 0x80072ee7” virus manually, please follow the instructions carefully and make sure you delete all malicious entries from the computer and browsers.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Error 0x80072ee7” and related programs
    Here, look for “Error 0x80072ee7” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Error 0x80072ee7” from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Error 0x80072ee7” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Error 0x80072ee7” from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

After “Error 0x80072ee7” hijack, you should fix Internet Explorer by following these steps.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Error 0x80072ee7” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Error 0x80072ee7” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Error 0x80072ee7” virus from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

The virus may have installed suspicious tools on your browser; hence you have to remove them all from the Microsoft Edge.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Error 0x80072ee7” should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Error 0x80072ee7” from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

“Error 0x80072ee7” scam might be initiated by some browser add-on that was installed on Mozilla Firefox. Therefore, you have to get rid of it.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Error 0x80072ee7” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Error 0x80072ee7” removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Error 0x80072ee7” from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

“Error 0x80072ee7” Tech Support Scam warning might be triggered by suspicious browser extension that was installed on Google Chrome. Follow the instruction to remove it:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Error 0x80072ee7” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Error 0x80072ee7” removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Error 0x80072ee7” from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Error 0x80072ee7” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Error 0x80072ee7” removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Error 0x80072ee7” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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  • luke

    the scam page looks identical to microsofts. i bet scammers fooled lots of people

  • Diego

    Error 0x80072ee7 has been bothering me for days!

  • jessy

    this warning shocked me a lot! luckily, I decided to look for the information online, and found out that its a scam. I hope no one got tricked by those evil people.