Media Downloader adware ads: what it is and how to remove it

MediaDownloader is presented as a useful tool that allows downloading and converting various media files. However, it's a highly suspicious program that often spreads in software packages and might infiltrate both Windows and Mac OS X silently.

Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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Do it yourself · free Remove Media Downloader adware ads yourself 4 steps, about 12 minutes, no software needed.

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Media Downloader adware: mediadownloader official website
Media Downloader adware as our 2017 report showed it.

Media Downloader adware ads: summary

Detection namesNo Microsoft detection name is known
DistributionNot recorded in the old report
DamageNot recorded in the old report
NameMedia Downloader adware
TypeAdware extension
SymptomsRedirects to an unknown domain
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 6 more facts
Evidence6 write-ups by security sites; details still limited
Domainsrelated-offers.com
Ads shown asRedirects through ad pages
BrowsersChrome, Edge and Firefox
First seen19 October 2017
Facts checked6 October 2026

Is Media Downloader adware ads dangerous?

From our report of Oct 2017 · not reviewed since

MediaDownloader functions as an ad-supported program

MediaDownloader is presented as a useful tool that allows downloading and converting various media files.

However, it's a highly suspicious program that often spreads in software packages and might infiltrate both Windows and Mac OS X silently. Once inside, it starts displaying annoying pop-up ads, redirects to unknown websites and similar problems

After the infiltration, Media Downloader virus employs virtual layer that allows placing third-party commercial content on each website that user enter. These ads might look legit especially if they are displayed on your favorite site. However, they might be placed on strange parts of the website and cover necessary content.

The majority of ads offer updates from suspicious sources, such as related-offers.com. According to its victims, this PUP causes "A new Media Downloader version is available," "Do you want to update MediaDownloader?", and similar ads that can redirect to third-party websites promoting questionable software.

However, security experts recommend staying away from ads because they might redirect to third-party websites promoting questionable software. However, these "updates" night be obfuscated potentially unwanted programs or even malware.

As you can see, MediaDownloader works as an adware, or ad-supported, program. Therefore, it is designed to generate revenue for its developers. Unfortunately, they do not pay much of the attention to the affiliates credibility. However, advertising issues are not the only problem.

Once you directly or indirectly agreed to install MediaDownloader to your computer, you might also install a bunch of third-party applications, such as:

Some of these apps are known as potentially unwanted programs that might affect all web browsers, so you can notice its ads on Safari, Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge and other browsers. If you have been suffering from them, you can remove Media Downloader with .

  • Media Downloader Toolbar;
  • Conduit Toolbar;
  • Babylon Toolbar;
  • IWantThis browser extension;
  • Dealply browser extension;
  • BrowseForChange browser extension;
Media Downloader adware: mediadownloader official website
Media Downloader adware in our 2017 report.

From our report of Oct 2017 · not reviewed since

Have you read Privacy Policy? MediaDownloader spies on you!

In the official Media Downloader download site, developers provided Terms & Condition and Privacy Policy.

The latter document raises the biggest concerns. Developers state that they might collect both personally and non-personally identifiable information.

The personal information is collected only if a user registers for MediaDownloader services or send an email to developers. Meanwhile, non-personally identifiable information is tracked with the help of cookies and agents. This information includes:

"type of device on which Software is used and installed, applications with which the Software has interacted, advertisements viewed, the type of browser you are using, the keyboard language, the URL you have come from and the time spent at that URL, and your domain type and server."

The main issue is that developers have a right to share aggregated non-personal information with "third parties, including, advertisers, sponsors, business partners, investors, affiliates, and consultants." Thus, your browser might crash from commercial content due to an increased amount of suspicious shopping offers. That's why you should consider Media Downloader removal.

Media Downloader adware: media downloader virus
Media Downloader adware in our 2017 report.

How Media Downloader adware ads got into your browser

From our report of Oct 2017 · not reviewed since

There are several ways how a user can install the Papp on their computers:

Usually, it comes to the system bundled with other installers that are promoted on third-party download websites, such as Ez Software Updater and other. Beware that even the most reliable sources can promote software with additional components, so you must double check it before installation.

To avoid such cyber threats in the future, experts from Finland suggest checking the trustworthiness of the freeware by reading users' reports and other information. After that, you have to select Advanced or Custom installation option and monitor the entire process carefully. Make sure you look for various add-ons, plug-ins, toolbars, and extensions that are promoted as useful tools and opt out of them without any hesitation.

  • Official download website;
  • Free software download sites;
  • Promotional websites that ask to install the software for viewing their content;
  • Software bundles.

Check your browser and PC

  • Address: related-offers.com

How to remove Media Downloader adware ads

How to remove the Media Downloader adware extension

Do the browser steps in every browser and profile on the PC, then check Windows for the program that installed the extension.

  1. Step 1: Remove extensions you did not add

    In Chrome open chrome://extensions, in Edge edge://extensions, and in Firefox the menu > Extensions and themes.

    Remove every extension you do not remember adding, especially search, new tab, coupon, PDF, weather or video downloader add-ons. Check every browser and every profile, because each keeps its own list.

    If an extension has no Remove button or comes back, a browser policy holds it (see "Managed by your organization" in the procedure below). The pages are the same on Windows 11 and Windows 10.

    Chrome menu with Extensions and Manage extensions highlighted
    Chrome on Windows 11: More > Extensions > Manage extensions.

    Full procedure with screenshots: Remove a browser extension

  2. Step 2: Uninstall programs you did not mean to install

    Media Downloader adware rarely comes alone: it is usually installed by, or together with, a free program. In Windows 11 open Settings > Apps > Installed apps, in Windows 10 Settings > Apps > Apps & features, and sort by install date.

    Uninstall every entry from the day the trouble began that you did not install on purpose, for example a download manager, a converter or a browser you never chose.

    Keep drivers and entries from Microsoft, Intel, AMD, NVIDIA or your PC's maker unless you are sure.

    Full procedure with screenshots: Uninstall a program or app in Windows On uGetFix

  3. Step 3: Reset the browser

    A reset removes what the steps above could miss:

    • changed start pages
    • site permissions
    • hidden settings

    In Chrome open Settings > Reset settings > Restore settings to their original defaults; in Edge Settings > Reset settings; in Firefox Help > More troubleshooting information > Refresh Firefox.

    Tip: Bookmarks and saved passwords stay, while extensions are turned off and the search engine and start page return to the defaults.

    Reset every browser on the PC, including Edge, which Windows 11 and Windows 10 always have.

    Chrome Settings page with the Reset settings section open
    Chrome on Windows 11: Settings > Reset settings.

    Full procedure with screenshots: Reset a browser and fix a hijacked search engine

  4. Step 4: Scan the PC, then run the offline scan

    A scan finds the parts of Media Downloader adware that the manual steps cannot see. In Windows Security > Virus & threat protection > Scan options, start a Full scan and quarantine what it reports.

    Follow it with Microsoft Defender Antivirus (offline scan) > Scan now, which restarts the PC and checks the disk while Windows and the malware are not running.

    It takes about 15 minutes and works the same in Windows 11 and Windows 10. If either scan finds something, run the full scan again after removal until it comes back clean.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Uninstall from Windows

To uninstall MediaDownloader from Windows operating system, you need to get rid of every component which is related to this adware. These programs have been noticed to be related to this adware: Media Downloader version 1.5, VideoDownloader, Ez Software Updater, MPlayerX, NicePlayer, MyShopMate.

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows
Remove from Google Chrome

Follow these steps to wipe out suspicious toolbar and extensions that may have arrived together with the software.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2
Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge
Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge
Remove from Mozilla Firefox (FF)

Open Firefox extensions and remove Conduit toolbar, Babylon toolbar or other suspicious add-ons.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2
Delete from Safari

Follow these steps to clean and fix Safari:

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari
Delete from macOS

Apple users are the main victims of the virus. To get rid of it and prevent its reappearance in the future, make sure that you remove all components of this adware. In this case, you should find Media Downloader version 1.5, Ez Software Updater, MyShopMate, VideoDownloader, MPlayerX, NicePlayer and similar entries.

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.
Reset Internet Explorer

We highly recommend resetting Internet Explorer to quickly remove suspicious add-ons that may have been installed with MediaDownloader.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files.

More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection.

From our report of Oct 2017 · not reviewed since

Eliminate MediaDownloader virus from Mac OS X

You can either run a full system scan with a reputable anti-spyware and get rid of this downloader automatically or follow manual removal guidelines.

These guidelines were prepared by our experts who are seeking to help people with their computer-related issues. However, you must be very attentive while using them to prevent unexpected problems on your computer.

Besides, you should not only remove MediaDownloader from the computer but other entries that were included in the bundle with a program. As we have mentioned in the beginning, this PUP spreads together with a bunch of suspicious apps that should not be left on your device too.

Media Downloader version 1.5, VideoDownloader, Ez Software Updater, MPlayerX, NicePlayer, MyShopMate.

Media Downloader version 1.5, Ez Software Updater, MyShopMate, VideoDownloader, MPlayerX, NicePlayer and similar entries.

Questions about Media Downloader adware ads

Why does my browser keep going to related-offers.com?

Something is sending it there. On one site only, that site's ads are the cause and leaving the site ends it.

On many different sites, the usual causes are an extension you installed with something else, a site you once allowed to send notifications, or an ad-supported program in Windows that changes how the browser behaves. related-offers.com itself is only a stop on the way: it records the visit and forwards you to whatever advertiser pays most.

Check the extensions page, then the list of sites allowed to send notifications, then Installed apps sorted by date. Removing the cause stops the redirects; blocking the domain alone usually does not, because the network moves to a new one.

Is it safe that my browser was redirected to related-offers.com?

Landing on related-offers.com does not infect the PC by itself. A browser does not run programs from a page without your action. The danger is in the pages that come next:

  • some ask you to allow notifications
  • some show fake virus warnings
  • some offer downloads
  • ask for card details

If you only saw those pages and closed them, nothing more is needed than removing whatever caused the redirect. If you allowed notifications, remove that permission.

If you downloaded a file, delete it unopened, or uninstall it if you ran it. If you typed a password or card number on one of the pages, change the password and call your bank.

Why does Media Downloader adware show me ads?

Because that is its whole purpose. Media Downloader adware is an adware extension, and its operators are paid for every ad it displays and every click it gets. In this case the ads take the form of redirects through ad pages.

They are chosen by ad networks that accept almost any advertiser, which is why so many look like warnings or prizes. The ads are not a sign that your PC is broken or infected with something worse; they are a sign that something on it, or in the browser, has permission to advertise. Removing that permission or program stops them.

Do I have to clean every browser?

Yes, if you use more than one. We saw Media Downloader adware in Chrome, Edge and Firefox, and each browser keeps its own extensions, notification permissions and settings. Chrome and Edge share the same extension format, so one installer can add the same adware to both, while Firefox has its own add-ons.

Check every browser on the PC, including ones you rarely open. If you sync a browser with an account, clean it while signed in, so that the removal reaches your other computers rather than the adware returning from them.

How do I know the ads come from Media Downloader adware?

Look for redirects to related-offers.com. That is the trace Media Downloader adware leaves, and it shows up as redirects through ad pages. Ads that appear on every site, including ones that never carried ads before, point to something on your PC or in the browser rather than to the sites themselves.

A quick test is a private window, where extensions are off by default: if the ads disappear there, an extension is responsible. If they appear even with the browser closed, the source is a notification permission or a program in Windows.

I clicked on one of the ads. Am I infected?

Probably not. Clicking an ad usually only opens a page, and a page cannot install programs on an up-to-date Windows PC without your help.

You are at risk only if you then downloaded and ran a file, allowed notifications, entered card or login details, or called a phone number shown on the page. Delete any download and run a full and offline scan.

Change passwords you typed, from a clean device. Call your bank if you gave card details. If you called a number or allowed remote access, see the next question.

Why didn't my antivirus catch Media Downloader adware?

Many security products do not block adware or notification sites by default, because users often agreed to them, even through a misleading prompt. Notification spam installs nothing at all, so there is no file to detect.

In Windows 11 you can make Microsoft Defender block potentially unwanted apps: open Windows Security > App & browser control > Reputation-based protection settings and turn on Potentially unwanted app blocking. If notifications caused the pop-ups, no scanner will report them; the fix is in the browser's site settings.

Can adware slow down my PC?

Yes. Adware runs in the background, loads ad scripts, opens extra tabs and contacts its servers, all of which use processor time, memory and bandwidth. Ad-heavy extensions also slow down every page, because they inspect and change it before you see it.

The effect is strongest on older PCs and when several adware programs arrived together. After removal, restart the PC and check Task Manager for anything still using a lot of resources that you do not recognise. Speed usually returns to normal once the ads stop.

An ad showed a phone number and I called it. What now?

The number belongs to scammers, not to Microsoft or an antivirus company. If you only talked, hang up and do not call back. If you let them connect to the PC, disconnect it from the internet, uninstall the remote access program they used, such as AnyDesk, TeamViewer, ScreenConnect or UltraViewer, and run a full and offline scan.

If you paid or gave bank details, call your bank at once on the number printed on your card. Change any passwords you typed while they were connected, and report the call.

Will Fortect remove Media Downloader adware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Media Downloader adware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. Trend Micro: Adware (read October 6, 2026)
  2. Virukset: Virukset (read October 6, 2026)
  3. Google Chrome Help: Use notifications to get alerts (no longer online) (read October 6, 2026)
  4. FTC: How to recognize, remove and avoid malware (read October 6, 2026)
  5. Microsoft Learn: Microsoft Defender Offline (read October 6, 2026)

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